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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Very happy with your online service to buy new clothes, I will recommend this company to my family and friends. Thank you very much!
Being an office lady can be really boring, but women like me can only take this as another fashion opportunity. I can buy work clothes online on this website, I love their designs.
For 9 months, no article on this website has disappointed me. Every purchase, every clothing package I receive, is worth the investment. Everything seems to fit me perfectly, they complement my body well. They also deliver fast.
I have spent hundreds of dollars with this Company and normally the clothes have been good. In March 2020 I ordered another lot and I did not like 1 item and the others I liked but needed a different size. I got a RA no and so paid $20 (Post Office special express to China price) and sent it. Then the pandemic hit and my parcel came back to me months later - the stamp said it made it to China but Just Fashion Now did not accept it. I then tried again with the same result (it arrived yesterday). They would have the RA still open at their end - I am left with items I cannot wear and I can't even get a refund from my outstanding Return no - DO NOT WASTE YOUR MONEY WITH THIS SITE AS WHEN YOU HAVE TROUBLE WITH ITEMS THEY COULDN'T CARE LESS
Considering COVID 19 restrictions, this website has excellent service and quality clothing. Very happy! I have already recommended to others. I wish you had a phone number to call!
Easy to order clothes online, simple process and completed in no time. The dress was sent on time and without errors.
I started buying a pair of socks online here and now I have seven dresses and two coats. They are of great quality and fit exceptionally well. I do everything from yoga to HIIT, and they never budge or go up or down. Highly recommended by a very picky person.
The online store is easy to navigate. I have no problem looking for the clothes I am looking for. The checkout process is easy to use and delivery is excellent with tracking. Good quality, comfortable, modern and stylish clothing. I like being able to accumulate points by buying something that I like and use every day.
Easy to navigate, great products, I LOVE my new dresses Can't fault the product, it makes the body look really good, the service is great, especially being able to shop online
What I ordered on this website came pretty fast, even in these tight times. And the clothes I bought are fantastic. Really happy with the quality so far. Shirts are the best!
I ordered a pair of women's socks- colorful with ribbed horizontal lines. Very pretty by the picture. I get them, the one sock is bigger than the other, there are no ribbed lines, just flat and duller colors than the picture. Very disappointed. I read the return/exchange policy and there are no returns on sale items - everything is a sale item, it looks like!
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
I bought a bag here, it is top quality and goes perfectly with everything. This website also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. Exceeded my expectations, I will definitely order again.
The bracelet came out very well and it was everything I wanted and more, this website took care of everything, without problem.
My order arrived very fast. Same great quality as the last time I bought online here, always with great prices.
Glad to hear you love our product and service. We will continue to improve our service. Have a great day.
Excellent, I had a date and that's why I ordered two dresses. Very useful website both before and after buying the dresses.
On this website they answered all questions quickly and made sure I understood. My dress took a while, but it arrived at my house in time to wear it to an event I had recently!
My teenage daughter loves clothes. She convinced me to buy here the first time, it was the best decision! The transaction and delivery could not have been easier. I compared again, which I guess is the best recommendation!
The clothes and shoes look so cute and reasonably priced but the quality is terrible. They stink of the petroleum products they are made from. I would never wear such garbage. And forget returning anything. It will cost you half the price of the purchase to send it back and the company will claim they never received the item and issue no refund. Not a single item of 6 I purchases was worth the time I took to order it.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
All the things I mentioned about my order at this boutique are spot on, My first request in this boutique on the internet and it will not be the last.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We apologize that you didn't have a good shopping experience with us,and will check this issue for you. We do hope you could have a better shopping experience and will try our best to improving our products and services.