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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The information said cotton blend, well one dress must have had 1% cotton and the rest synthetic. The other dress seemed to have more cotton but I feel it would look like a rag after the first wash. I will return, apparently I cannot return the earrings. They were represented as looking like naturally blueish tinted copper or brass. They were just cheap paint.
I ordered my clothes 2 weeks ago. I have received emails with the follow-up of my order. So far I am very satisfied with the service of this website.
I was struggling to find clothes in my size and I found it easy on this website! 5 stars is definitely worth it for your great work!
This is a wonderful website that I love! It never ceases to disappoint me, and I would definitely recommend others to come and shop on this website. They would not go back to a mall later!
I ordered 4 pieces of shirts and was very impressed. I got it so well packed and not wrinkled and the quality was good too. I have more on the way and I hope to be satisfied too.
This website is wonderful. They take care of your pre- and post-sale concerns and questions. High quality clothing. I love to shop here! :) I have bought dresses, skirts, tops and shoes!
All my orders arrived on time. The quality is the best, considering the price is much more than I expected!
Not only did I receive the dress I ordered in a few days, it is exactly what the photo on the website looked like and I was beyond excited to get such a great dress at such a low price!
I have ordered several times at this online boutique. Every time my clothes are shipped and arrive quickly. I also received all the items I ordered, unlike another website with similar designs.
All perfect. Excellent sweater. Timely communication with excellent customer service to answer questions. Seriousness in the online transaction!
I received my order; thank. You. The quality is not that good. I'm very unhappy. If I want to return> I'll have to send everything to China. It will cost me more that my whole order. So the other alternative they gave me was an extra 25%. I'm still waiting to get my 25%
Thank you for your shopping.
Applying coupon steps: sign in our website--choose size --choose color --Add to Cart--View Cart--Proceed to checkout--edit shipping address--choose shipping method--proceed to checkout--here there is the coupon option to choose/input the code if you have some available
You didn't apply it when placed the order.
Beautiful and luxurious designs in this online boutique with excellent customer service. My last purchase, a short tight dress, very cute, the perfect size. The experience is worth it.
Soft and pretty blouse, very elegant, very pretty, looks good and is much better for hot weather, what more can I ask for? I am super satisfied with my purchase!
I purchased two pair of "cotton-blend" leggings ("pants") with snaps. Looked matt cotton in photo. When they arrived, they were very shiny polyester. Label did not indicate what percentage of product was cotton/polyester. Seams were poorly done, making snaps come up between the front side of leg, instead of on the side of the calf as shown in the photo. If you try to return the product for a refund, they say their return location is China, knowing full well the shipping costs are more than the product cost. They even told me there might be duties on top of shipping which I said, "Why since they're labeled 'Made in China'?" They offered me a 15% refund, then 25%. I guarantee those polyester shiny fabric pants cost no more than $3 to make. Justfashionnow will do everything they can to ensure you keep the product. They're making buckets of money off of us naïve westerners. Lesson learned: If the website does not indicate where they are located, guaranteed they're in China and they'll force you to return product to China.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will check the material, and improve our service in the future. Thank you for your advice.
The online service is really friendly. The clothes are not only affordable, but the quality is really good and unique! The only problem is that shipping takes a long time, 2 weeks, but overall it's perfect!
Whenever I have a problem, the staff of this website always send me an email during the day. I have used other apps before and the online service is the best so far.
Good website. Customer service is very professional, fast delivery. And good quality clothes. I am happy to cooperate with this online boutique. I like everything. I am satisfied
It was the first time I made an order from this website and I am very surprised with the quality. I ordered a star fur jacket and I can't believe how cool it is! Perfect fit, great quality and unbeatable price!
I have been shopping here online for over 4 months and I have always liked its quality and never face a problem. I highly recommend it!
I have ordered multiple items multiple times and have always received my clothes without problems. I don't recommend buying jewelry, it's my taste, but clothes have never let me down. They provide customer images on some items, so if in doubt, read the reviews and see the photos. I recently ordered seven shirts and after a week I received an email informing me that my order was on its way and I was awarded points, which is equal to store credit. Congratulations on the good service!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.