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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Shopping is easy - takes time to get product but well worth the wait.
Shopping is easy - takes time to get product but well worth the wait.
I am very satisfied with this online clothing store, the fabric of the pants I ordered is beautiful and the dimensions are correct.
I only buy the perfect clothes, on this website I found what I was looking for a tight dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it with hot water.
I ordered dresses and shoes from Just Fashion which were delivered on March 1st. I was on vacation and arrived home on March 9th. The dresses were hideous, not at all like the photos. They were very large, more like an extra-large. The shoes are cheap plastic and extremely wide. I tried for 10 days to get a return label. It is almost impossible. There is no phone number. Just Fashion refused me to return this order because of the time frame. I am embarrassed to give these clothes and shoes to Goodwill. Never will I order from this company again.
$12.99 is the most I HAVE EVER paid for shipping of 1 piece of clothing! I hope I really like the drees or I will surely pay the shipping to return and refund. I would not have purchased if not for the $5 discount from Honey. Highly doubt I will be making any more purchases with JustFashionNow. Would not recommend. Carole Barnes
Sorry for the inconvenience caused. Shipping fee depends on weight and distance. I will forward your problem to our related dept and provide you better service.
$12.99 is the most I HAVE EVER paid for shipping of 1 piece of clothing! I hope I really like the drees or I will surely pay the shipping to return and refund. I would not have purchased if not for the $5 discount from Honey. Highly doubt I will be making any more purchases with JustFashionNow. Would not recommend. Carole Barnes
The webv site changed the free shipping from $100 to $130 so I deleted one dress.
We provide free shipping for order over $109. We will try our best to improve our service and provide you the better shopping experience.
The webv site changed the free shipping from $100 to $130 so I deleted one dress.
Shipping seems to take at least a month or more. This is beyond slow! I will not order anything more from you.
Due to the peak season, it will take more time to prepare the items. We will keep rushing for your order. Once the item(s) of your order is shipped, we will notify you the tracking number.
Shipping seems to take at least a month or more. This is beyond slow! I will not order anything more from you.
Very good. There were many many styles and colors and prints available. Hopefully the sizes are right and I don't have to return anything.
Very good. There were many many styles and colors and prints available. Hopefully the sizes are right and I don't have to return anything.
I received a shirt that is to small and shoes that were not true to size. How can I go about returning them.
You can log in your account to submit return request or contact us through email, we will help you to solve the problem.
I received a shirt that is to small and shoes that were not true to size. How can I go about returning them.
She convinced me to buy here the first time, it was the best decision! The transaction and delivery could not have been easier. I compared again, which I guess is the best recommendation!
The skirt that I ordered arrived in perfect condition without any problem, the purchase was good and without complications, the dress is the same that I saw on this website.
I'm so disappointed and feel robbed. I payed a lot only to receive something that is so cheap like second hand clothing. I would rate a zero.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
These dresses are very cheap looking and filmsy. The small is large enough to fit two people in the dress. Definitely not a small. Rather a large. Looks like something you would sleep in not wear as a dress.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
There is no place for billing address. Also, there are way too many dresses
First, my bad, I did not realize I was buying from China. After a 6 week wait I got my order and apparently XXL in China is a size 8 in US so it is all a waste of my time and money. WalMart is Haute Couture compared to this stuff, unfinished edges and made for people that are 4 ft tall.
I had ideas found when shopping at this online store due to mixed reviews. I was very happy with the first order that I received pretty quickly and I was happy with the quality. I just placed another order.
I ordered over $100 worth of stuff. It took over a month to arrive. The quality of the fabrics on ALL items was terrible. The 'cotton' dress was like a cheap blanket. I filled out the return form. It said they would get back to me in 48 hours. NO. Nothing. I emailed. They said that because I did not reply in 7 days, they can do nothing for me. Checked my spam folder... nothing there. So, I am stuck with very low quality clothes that do not fit... and out over $100. DO NOT ORDER FROM THIS PLACE.
I've received confirmation of my order; but the free shipping says it will take 15-20 days so I do not have my order in hand yet.
They use great photography but when the items arrive they don't look as pictured, very poor quality AND their return policy sucks. To return you have to pay international shipping costs and international customs fees to China and the items can take several weeks to be received. They do not refund your money until after they receive the returns. What a Total rip-off and waste of time. I attempted to return a pair of shoes too small, and a dress so thin and looks only fit to sleep or do house clean in. They acknowledged that it could be a long time to actually get refunded and offered me an instant 15% refund to cover alteration expenses in lieu of returning. Lol, how can you alter shoes that are too little, boots that are too big, and I cannot alter an item that looks like poor quality only fit to sleep in. I also ordered two coats that look nothing like pictured, so I would like to return them also but would be too expensive to return so I will just donate them to a thrift store. What I would have to pay for return shipping and customs would probably end up being what I paid for the items so it's a wash. DO NOT ORDER FROM THIS COMPANY. Wish I had checked the reviews before ordering.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I love boho clothes and see ads all the time. But, once I research them, the reviews aren't good. But, this company did not appear to be a scam and I took a chance and ordered. The clothes were so cute and the prices so good. I've gotten most of my first order and I'm very pleased. The clothes actually look like the pictures and the quality is good. I know where I'm getting most of my clothes from now on. The only question now, is will an exchange be expensive. I do need to return some jeans for a larger size, so we'll see.
Love this site. Very user friendly and FANTASTIC clothes!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.