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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The whole purchase process was perfect with this online boutique, without any problem. I had to make a size change and it was very easy. I will send an email saying that it would take me a while to respond, but I think it was only a couple of days and the whole process of change was not more than two weeks.
Nothing looks like the photo... repeat - NOTHING LOOKS LIKE THE PHOTO. Cost more to return than what you paid. Spend $80+, cost $80 to return, so you're stuck "accepting their 15% refund offer. Find the worse swap meet (Actually has better clothes) and shop there. They won't post ANY negative reviews online.
I found this boutique on the internet with nice clothes, good quality, affordable and free shipping. I love buying clothes here, it is a very good online clothing and accessories store.
The company is crooked. They are making fabulous pictures, also photoshop them, and make things appear perfect for an incredibly low price. Believe me, things they sell are not worth any more then the price you pay, if not less. This top (https://www.justfashionnow.com/products/new-women-fashion-plus-size-casual-floral-vintage-long-sleeve-v-neck-shirts-tops-*******) looks on the picture soft, fluffy, sweater-like, right? Well, it is not. It is just a thin average-looking t-shirt. See my pics. And the company does not want to straighten this out, because it's been more than 15 days since delivery (I was on vacation). Moreover, after I argued with them, sent many emails asking to rectify the situation, they banned me from writing reviews on their site. I've just tried to do that for the first time, and here I am writing a review on 'sitejabber' instead.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Save yourself the stress and don't buy from this crap company. Very poor quality merchandise. Shipped from US warehouses but require returns be sent to China. You have been warned!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I ordered 5 items
4 I'm returning
Not cotton, poly blend
Wrong color shoes
Return pol. Rip off
Beware
I loved everything I ordered, good quality and good sizes, I will order again for sure. The price is the best they have in this online boutique!
The product arrived much sooner than I expected. I was very pleased with that. The quality of the shirt and its design were Excellent! The colors are so vibrant on the shirt! Shopping was very easy and available selections were quite abundant! I Love it here!
Shopping was very easy and available selections were quite abundant! I Love it here!
Beautiful clothes. You sent them quickly last time so I got some more. Thank you for getting me out of T shirts! Haha
Beautiful clothes. You sent them quickly last time so I got some more. Thank you for getting me out of T shirts! Haha
Do not buy from this company! The pictures in the ads do not represent an accurate depiction of the actual product! The vibrant colors were non existent. I ordered a top that appeared to be a sweater-like knit with a scalloped neckline and a dress. What I received was a flimsy polyester-type top with a saggy neckline and a dress that did not look anything like the picture. The material of the dress was very thin the way it was sewn very poor. I could have saved myself lots of money had I only read these reviews. The pictures are fraudulent. The items are not the same vibrant colors, the material is horrible synthetic junk, the sewing is poor, the fit is bad, so overall of the lowest quality. Upon opening the package, I saw how bad everything was but was told sending them back would cost me more money than keeping them. I was offered 25% of my purchase price which I told them that was not acceptable. I return the items to the address that was on the package which is a California address. I'm disputing the charges on my credit card and Paypal. I will get a full refund! I will not allow this company to rip me off.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will process full refund to you after we receive your return package successfully.
I pretty much buy all my clothes on this website, I always get compliments on my outfit, and I direct people to this site. I even bought my prom dress here lolol
I love all you have to offer I'll be back for more when my fist order is in and my wife is happy with it
I love all you have to offer I'll be back for more when my fist order is in and my wife is happy with it
Shipping took forever. Thought the package was stuck/lost and almost disputed the charge, but then it finally came.
The shoes were not in a box, but a plastic bag. Overpriced for quality of the merchandise and shipping.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Before you buy anything from this "company", do your research! Bypass the five star reviews, because they are all fake.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
I ordered 3 items on 3/12/2021. They quickly responded that they would ship in 10-15 days. They did not. After I contacted them they apologized, and later said they had shipped an my order was now complete. Weeks later ONE item arrived. It was very poorly sized and poorly made. I again contacted them only to get a repeat performance. The cut of the garment appeared to have been done by a five-year-old. The proportions of the item would not have fit ANY human being! Once again my order was called "complete." On 5/18/2021 I again contacted them only to be asked to please be patient a while longer and they would offer me a 20% discount on my next order! This does not seem to be a legitimate business. I would strongly discourage anyone from ordering.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Their fashions are usually made of cheap material. And their return policy is WORTHLESS... they want you to send merchandise back to China AT YOUR OWN EXPENSE or get a 15% refund to alter the clothing... it will cost much more than that. NEVER BUY FROM THEM!
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
THIS SITE WOULD NOT TAKE MY. PDF OR. JPG!
I was excited when I saw the perfect sweater and socks on JustFashionNow to send my daughter for Christmas. I know the package arrived because she said it did.
What I could not understand was why she promised to send a picture but never did. In fact she never mentioned it again. This was not like her.
I looked this place up online and found several critical reviews. Thinking the worst, I asked my daughter about it. She hated to admit that I had wasted my money but she did. She still has not sent a picture because she did not want me to feel bad about this.
What I do know is that the beautiful cardigan I ordered was not the advertised knitted cardigan at all. It was a shirt - and a poor one at that. (I never did ask her about the socks I ordered as well).
My daughter is embarrassed... and I am mad. Total waste of money. And now, when I complain... too bad... "you're past the 15 day return deadline". No understanding here at all. No consideration of the circumstance. And no courtesy of a reply from the manager who I appealed to.
BE CAREFUL OF THIS PLACE! YOU MAY NOT GET WHAT YOU THINK YOU ARE BUYING.
Note: This site would NOT take my. Jpg!
Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded). We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We hope you could have a better shopping experience and will try our best to improve our products and services.
I ordered items, about 5 did not fit, since this is international shipping I would have to have paid 60.00 to ship them. Bad surprise.
The last order, I had a bunch of clothes come in but the shawl collar blue dress I really wanted was not among them. Could get no response from company. Out more money. Never again!
Please don't hesitate to contact us by email [email protected] or chat if you have got any before sales question. We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
I was surprised to be able to buy affordable casual style clothes here on this website. They are not just dresses and blouses. It's great.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.