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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Ohio
1 review
0 helpful votes
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New Customer. Waiting to see quality of items purchased
March 21, 2021
Updated review

There were a lot of items I was interested in buying, the prices are very reasonable. Easy clear instructions for checking out. I bought clearance items since this was my first order. I nearly cancelled when the postage was nearly as much as my 2 items! Still, I am curious enough to see the quality of the items I purchased, so I went ahead with my order.

Date of experience: March 20, 2021

Pretty good
March 20, 2021
Previous review

Pretty good. Easy clear instructions for checking out.

Date of experience: March 20, 2021
Virginia
1 review
0 helpful votes
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Request from bank
March 20, 2021
Updated review

Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK Bank immediately notifying me of a matter of Fraud? Is your company legit? Gawd I hope so, so looking forward to my parcel coming and the clothes fitting and not too small or big. Beautiful beautiful things! Great discount prices.

Date of experience: March 20, 2021

Long time for shipping but hope its worth the wait...
March 20, 2021
Previous review

Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK

Date of experience: March 20, 2021
Canada
2 reviews
4 helpful votes
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Confusing
March 21, 2021
Updated review

Very easy but confusing. I was eligible for 1st order discount, spending over a certain amount discount snd a blanket discount but no where to enter the code to apply it therefore i didnt get it.

Date of experience: March 20, 2021
aff j. JustFashionNow Rep
over a year old

Your order has enjoyed the discount, you can log in your account to check the details. Hope you can enjoy shopping with us!


Very easy
March 20, 2021
Previous review

Very easy

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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This online boutique has a wide variety of cute clothes to choose from, shipping may take a while, but it's definitely worth it for the quality and price.

Date of experience: March 20, 2021
Pennsylvania
3 reviews
0 helpful votes
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Shopping online
March 20, 2021
Updated review

It was fairly easy to use but i could not understand the discount codes? Why the choice? Why not offer the best deal you can to get come backs?

Date of experience: March 20, 2021

It was fairly easy to use but i could not understand...
March 20, 2021
Previous review

It was fairly easy to use but i could not understand the discount codes? Why the choice? Why not offer the best deal you can to get come backs?

Date of experience: March 20, 2021
Illinois
1 review
0 helpful votes
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I'm just here to thank you for the dress and rate your wonderful service on the internet. It was worth buying them. Thanks again,

Date of experience: March 20, 2021
Canada
1 review
0 helpful votes
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Satisfied Canadian Customer
March 20, 2021
Updated review

Came back for more! I was concerned there might be some customs issues, however, the shipment was cleared by a local company prior to be shipped by Canada Post.
Great service.

Date of experience: March 19, 2021

Came back for more!
March 19, 2021
Previous review

Came back for more!

Date of experience: March 19, 2021
Canada
2 reviews
0 helpful votes
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This company is a total rip-off. Their clothes when they arrive are NOTHING like the photos. If you want your money back you have to send it to China at your own cost and still not be assured of a credit. PLEASE BEWARE of this company when thinking what the pictures shows is what you'll get.

Date of experience: March 19, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.

Missouri
1 review
0 helpful votes
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REMOVE THIS SITE FROM THE WEB
March 20, 2021

The quality of and appearance of the merchandise they advertise is not the same in actuality. I attempted to return the merchandise and they said I had to pay the international fee to return the clothes to China. Offered me the option of keeping the clothes and refunding my credit card 25% of the total purchase cost ( which I did and donated the clothes to charity).
Then today received an email from a fake "Geek Protection" (Service Update <*******@gmail.com) with a China based contact phone number that I called from my landline and did not answer (Customer Support *******842) saying that "Your Service plan with us Renewed successfully". I replied that I did not order this. No response.
I have attempted to upload photos and pdfs of emails to SiteJabber that have not been accepted.

Date of experience: March 19, 2021
aff j. JustFashionNow Rep
over a year old

Upon checking, You have enjoyed several discount, pls check

California
1 review
0 helpful votes
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I love their designs.
April 18, 2021

Being an office lady can be really boring, but women like me can only take this as another fashion opportunity. I can buy work clothes online on this website.

Date of experience: March 19, 2021
Wisconsin
1 review
0 helpful votes
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Shipment, customer service
March 19, 2021

I had ordered in beginning of October to make sure my order would arrive for Christmas. 2 months later I still don't have my order and it's 2 weeks until Christmas. I have contacted their customer service 6-8 times (lost count) and the most they have done to track the order is offer a 30% off my next order? I have asked them to track the order on their which they have not done. I had tops for my daughter and niece so now I have to scramble to find different items. In my opinion have have done nothing to help.

Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
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Delightful Uniqueness
March 19, 2021
Updated review

My choices are bright, colourful and really unique - compliments to your designers.

Date of experience: March 19, 2021

My choices are bright, colourful and really unique
March 19, 2021
Previous review

My choices are bright, colourful and really unique - compliments to your designers.

Date of experience: March 18, 2021
Florida
1 review
0 helpful votes
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I look forward to my choices and possible future...
March 19, 2021
Updated review

I look forward to my choices and possible future purchases

Date of experience: March 19, 2021

I look forward to my choices and possible future...
March 19, 2021
Previous review

I look forward to my choices and possible future purchases

Date of experience: March 19, 2021
Florida
1 review
0 helpful votes
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I just recently purchased and spent over a $100 on this website and it was a mistake. The shipping took forever. And one of the shirts that I ordered was missing. AND THEY DIDN'T TRY TO REACH ME THROUGH EMAIL WHATSOEVER! Instead I saw it from the invoice when I had my stuff delivered. I contacted the customer service and asked what's going on and why no one has reached out to me and when am I getting my stuff, they said it was a delay. DELAY? 1.5 months delay is ridiculous without letting the customer know. And when I asked them if it's ok to replace it with something else to compensate with the time that I waited on for a shirt that is maybe $5 more. They said "NO" Like WOW! DON'T SHOP HERE. The picture shown is not what you think it is. I had mine and they're ALL ugly. I wasted my money on this website. Will never come back. You can keep my money. I don't care. But will never be coming back.

Date of experience: March 19, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.

Illinois
1 review
0 helpful votes
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The clothes here are very fashionable. Especially the dresses. The services are efficient and without delivery delays.

Date of experience: March 19, 2021
Alabama
1 review
0 helpful votes
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Where are my orders
March 20, 2021
Updated review

Where are my orders. Not received items. Despite email saying items on way

Date of experience: March 19, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience. We will push the shipment for you as soon as possible.


Delaed order previous
March 19, 2021
Previous review

Delaed order previous

Date of experience: March 18, 2021
New Hampshire
1 review
0 helpful votes
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Don't buy from this company. I bought 4 shirts and the quality was terrible. On one the design had leaked into the top of the shirt where it was supposed to be plain. There were blotches of black inky color all over the top. On another shirt the short sleeves were super long and loose - sizing was really bad and the material was awful. Material was supposed to be cotton/polyester but was some weird slimy fabric. Oh and forget about trying to wash these in the washer - the tag inside says "Dry Clean Only"!
So if you try to return items, you have to ship them back to China! At your own cost. The company tried to buy me off by offering to give me 1st a 15% cash refund on the order and then a 25% cash refund. What a scam. And, they keep changing the name of the company, 1st it was Zolucky and then they changed the name to JustFashionNow. Buyers beware!

Date of experience: March 19, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.

Canada
1 review
0 helpful votes
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Bonjour, Je déplore le fait de n'avoir pu appliquer...
March 19, 2021
Updated review

Bonjour,
Je déplore le fait de n'avoir pu appliquer le 15% de rabais suite à mon inscription à l'infolettre...
Aussi, je trouve exorbitant le montant de + de 16$ chargé pour un envoi régulier d'un petit béret...
Je déplore d'avoir eu de la difficulté à conclure ma transaction...
Je suis inquiète quant à l'issu de cette transaction.
Rosanne D.

Date of experience: March 18, 2021
aff j. JustFashionNow Rep
over a year old

Thank you for your shopping. Your item is final sale which is the most favorable price.


Bonjour, Je déplore le fait de n'avoir pu appliquer...
March 7, 2021
Previous review

Bonjour,
Je déplore le fait de n'avoir pu appliquer le 15% de rabais suite à mon inscription à l'infolettre...
Aussi, je trouve exorbitant le montant de + de 16$ chargé pour un envoi régulier d'un petit béret...
Je déplore d'avoir eu de la difficulté à conclure ma transaction...
Je suis inquiète quant à l'issu de cette transaction.
Rosanne D.

Date of experience: March 6, 2021
California
2 reviews
0 helpful votes
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Mr.
March 19, 2021
Updated review

The shipping time is ridiculously long. This should come in less than 7 days.

Date of experience: March 18, 2021
aff j. JustFashionNow Rep
over a year old

Thank you so much for your feedback and we'll report it to improve our product and service.


The shipping time is ridiculously long
March 19, 2021
Previous review

The shipping time is ridiculously long. This should come in less than 7 days.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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All went well, however your shipping charge of $14.+ seems high!

Date of experience: March 18, 2021

All went well, however your shipping charge of $14.+...
March 18, 2021
Previous review

All went well, however your shipping charge of $14.+ seems high!

Date of experience: March 18, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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