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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The pictures were nicer than the product. But I was happy with the product I got. Thank you.
Poor Customer Service. Your company does not help with any returns. This is wrong!
The items of clothing arrived a few days ago. To my surprise, they were delivered to the door.
So far, I am very happy. I look forward to receiving my purchases soon.
Glad you had a good shopping experience with us. Could you kindly give us 5 stars? We really appreciate your good review. Hope you have nice day.
Would have purchased more items but the smallest shirt size is too big
This is the first time I ordered from this website. Did not realize it was coming from overseas. In actuality they clothes came from China. Did have to pay a very small amount for import.
This is my first time. Looking forward to receiving clothes. Discounts were great.
So far so good awaiting for delivery to really rate JustFashionNow
Received my order of 15 items only two pair of the sandals were true to advertisement. All the other items very poor quality not good. The earrings were very nice. Very disappointed after waiting almost 3 weeks. First and last order
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
So far so good awaiting for delivery to really rate JustFashionNow
Love the look of the dress and check out was very easy.
Love the look of the dress and check out was very easy.
I thought they would never arrive since I heard nothing for a while
Lots of choices but high cost of shipping discouraging
The merchandise I received was NOT what was pictured on the website. It was a cheap rendition of what it was supposed to be, which is boutique clothing with the detailing it should have had. The material was inferior synthetics, something I wouldn't pay $5 for much less what I was charged. It smelled like cigarette smoke and was dirty. One item looked like a cheap bathrobe instead of a knitted boutique coat that was supposed to have bumpy flowers on it and a big, detailed collar - yeah that beautiful winter coat - what a joke! When I wanted to make a return I was informed I had to ship it back to China and pay all the costs associated with it! Then wait for them to decide to give me my money back. The alternative was their offer of a 15% refund! Unbelieveable! Don't buy from these clowns! I am disputing the charge through my credit card company since they are being disreputable.
Sorry for making you feel like that.We understand that different people have different expectations on the items. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
Saw this T shirt which will be perfect for my friend and her Boxer!
Saw this T shirt which will be perfect for my friend and her Boxer!
Super experience so far. Only complaint is the Shipping & Handling cost of $12.99 was a shock -- didn't expect this for standard shipping. But the item was so cheap, together it was very reasonable.
Super experience so far. Only complaint is the Shipping & Handling cost of $12.99 was a shock -- didn't expect this for standard shipping.
Order program runs slow. Would be nice to be able to change quantity in the cart without having to cancel the item and reorder. The same for size change.
Order program runs slow. Would be nice to be able to change quantity in the cart without having to cancel the item and reorder. The same for size change.
I do love the bright designs and colors and sale are always fun, but sometimes you are taking a chance that you won't be satisfied. I think sale or discontinuted items should be returnable! Sometimes the items can be the wrong size for you (nothing beats being able to try things on before purchasing), sometimes it is not the quality you expected and sometimes the item was misrepresented--like knited knee high socks that the quality was really bad and I couldn't even get past my ankles while the bottom of the foot would have fit an elephant. Only one item out of five was a jewel of a purchase.
Love the bright designs and colors and sales.
I received a dress and a blouse. The overall quality of the fabric was a disappointment.
Love the items! Enjoyed shopping. Thanks for the coupon code
Most of the items that I purchased was not true to size. The Coat is cheap & looks cheap & all of the dresses except one which was nice & did fit. I will never buy from this place again!
Wonderful selections, user friendly & easy check out.
Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.
I received part of my first order and so far I am pleased.
Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.
Not at all what was advertised. Also, nit true to size
It was good. Good information on product. Hope it is true to size. What is your return policy? Could not find.
The sweater is flimsily made, buttonholes not bound or backed. Collar will stretch out.
The flowered shirt is a strange cut and although the correct size fits weirdly. Neck is cut too widely.
It appeared in the ads to be applique rather than print, although it is a nice print.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Hard to return to view items after seeing others.
It's not as elegant as it looks and size given on internet website is wrong. The return policy is not great as this comes from US to Canada
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Prices change when we say it's Canada
Items looked bright and fresh. Easy to go from one type of item to the next. Thank you for the nice experience!
Items looked bright and fresh. Easy to go from one type of item to the next.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for making you feel like that.We understand that different people have different expectations on the items. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.