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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Great inventory to choose from, website gets jumpy when trying to use the size guides and descriptions however, making it hard to decide.
Great inventory to choose from, website gets jumpy when trying to use the size guides and descriptions however, making it hard to decide.
Having bought 16 items in the same size, not all items were cut to actual size. There were various fits, many on the small size. Because return shipping is the customer's responsibility and returns go to China, I will not be ordering again. If sizes were accurate, I would be a regular customer. I suggest ordering a size up if you order.
I discovered this website by chance on the Internet, and I fell in love at first sight, I love all the clothes I find here, all my orders arrived without problems
Did not like the fabrics or the fit but too costly to return.
Delighted with floral patterns on blouses & easy shopping. This is the first time ordering & hoping for good quality & sizing.
Delighted with floral patterns on blouses & easy shopping. This is the first time ordering & hoping for good quality & sizing.
First time shopper. Clothes look nice. Didn't realize everything in US dollars
First time shopper. Clothes look nice. Didn't realize everything in US dollars
Very easy to go through pages found exactly what I was looking for
No one responded to my email regarding the wrong sandals I received!
Wrong size and color!
Suzy
Sorry for the inconvenience caused.We didn't received your email, pls send photos of wrong item to our email [email protected] then we will handle the issue in proper manner.
No one responded to my email regarding the wrong sandals I received!
Wrong size and color!
Suzy
I received my order today which took 30 days to arrive. Not great. COVID-19 is a part of life now and I expected some delivery delay but 30 days is too long. Some of my purchases are lovely, while I feel that other items I purchased were misrepresented. I realise that there's always a risk buying clothing online and I've taken that fact into consideration for the purposes of this feedback. One item in particular is just not the same as the item photographed. I had already placed another order with JustFashionNow before the arrival of my first order. It will depend on the quality and service of this, whether or not I use this company again.
Lots of beautiful options to choose from and easy site to navigate.
I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.
I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.
Great. I found the colors that seem to be quite hard to find together!
Great. I found the colors that seem to be quite hard to find together!
Sizes were not right. I went by sizing when ordering. Too small. When ordering an xl if that is what you wear, go up another size, or 2. I ordered a shirt that said an xl would fit like a 2x. Not true! Now i have 2 shirts that do not fit. Not happy. Good luck!
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
So far so good! Just hope when I get my order, I will be just as happy! Will anything I ordered be returnable if size is wrong? Ty!
This place to shop is a dishonest spot coming from China. Therefore, you are not joining to the BBB. In USA. I'm sure you will be out of the business here; the way you miss treat the customers. Specially when we need to return a item that wasn't Last Sale then, you not answer any of the mails that the customer insist to send for the return. I have a pant that need to sent it back and return my money and not body give me the address to send it back. The order came incomplete paid with my CC. And they didn't refund me the price of those two to my CC. This is scam.
Thanks, for your waiting to pay the total. I can't wait for my order to arrive in my house and, Please keep my email safe.
Seemed like it to forever to receive my items. I will probably reorder from you again.
Amazing service, I checked the reviews on this website before ordering as I had never heard of the site and thought I would give it a try. I received an email thanking me for purchasing them and my dress arrived shortly.
Too hard to determine correct size. It varies by dress. Concerned about ease of returns.
Too hard to determine correct size. It varies by dress. Concerned about ease of returns.
The prices are excellent and so is the quality of the clothes. My purchase shipped almost immediately and took a few days to arrive, which is much faster than most online boutiques. Overall, my experience with this website was amazing.
I enjoy your items very much. They look and feel as promised. A wide selection of colors, styles and sizes to choose from. Unique
Easy and such a wide selection of colors, styles and sizes to choose from. Unique
The prices are excellent. But sizes are not always correct. Many items are for smaller statures. Make sure you know your "own" body size and check carefully. Colour pretty true to pictures.
Don't be deceived, the pictures are the real designs, lots of material but when they arrive they seem not quite as good but still close.
Excellent prices, variety, sizes, colours.
I would not say much as this is my first time. As a first timer, am not totally disappointed. Received but slightly too long and arm kind of tight. But overall am satisficed.
I would not say much as this is my first time. But as a first timer, am not disappointed yet. Waiting for the delivery to have my final say.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.