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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Missouri
2 reviews
0 helpful votes
Follow Amy M.
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Great inventory to choose from, website gets jumpy when trying to use the size guides and descriptions however, making it hard to decide.

Date of experience: May 17, 2021

Great inventory to choose from, website gets jumpy...
April 17, 2021
Previous review

Great inventory to choose from, website gets jumpy when trying to use the size guides and descriptions however, making it hard to decide.

Date of experience: April 17, 2021
New Jersey
1 review
0 helpful votes
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SAME SIZE, VARIOUS CUTS
May 17, 2021
Updated review

Having bought 16 items in the same size, not all items were cut to actual size. There were various fits, many on the small size. Because return shipping is the customer's responsibility and returns go to China, I will not be ordering again. If sizes were accurate, I would be a regular customer. I suggest ordering a size up if you order.

Date of experience: May 17, 2021

Many good options at good prices
April 17, 2021
Previous review

Many good options at good prices

Date of experience: April 16, 2021
Romania
1 review
0 helpful votes
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I discovered this website by chance on the Internet, and I fell in love at first sight, I love all the clothes I find here, all my orders arrived without problems

Date of experience: May 17, 2021
Canada
1 review
0 helpful votes
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Not impressed.
June 16, 2021
Updated review

Did not like the fabrics or the fit but too costly to return.

Date of experience: May 17, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


First order
April 15, 2021
Previous review

First order. Let's see how you do.

Date of experience: April 15, 2021
Arizona
1 review
0 helpful votes
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Flowers!
May 17, 2021
Updated review

Delighted with floral patterns on blouses & easy shopping. This is the first time ordering & hoping for good quality & sizing.

Date of experience: May 17, 2021

Delighted with floral patterns on blouses & easy shopping
April 16, 2021
Previous review

Delighted with floral patterns on blouses & easy shopping. This is the first time ordering & hoping for good quality & sizing.

Date of experience: April 16, 2021
Canada
1 review
0 helpful votes
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First time shopper..
May 17, 2021
Updated review

First time shopper. Clothes look nice. Didn't realize everything in US dollars

Date of experience: May 17, 2021

First time shopper..
April 17, 2021
Previous review

First time shopper. Clothes look nice. Didn't realize everything in US dollars

Date of experience: April 17, 2021
Massachusetts
1 review
0 helpful votes
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Shopping Experience
May 17, 2021
Updated review

Very easy to go through pages found exactly what I was looking for

Date of experience: May 17, 2021

Very easy to go through pages
April 17, 2021
Previous review

Very easy to go through pages

Date of experience: April 17, 2021
California
1 review
0 helpful votes
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No one responded to my email regarding the wrong sandals I received!
Wrong size and color!
Suzy

Date of experience: May 17, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We didn't received your email, pls send photos of wrong item to our email [email protected] then we will handle the issue in proper manner.


No one responded to my email regarding the wrong sandals I received!
Wrong size and color!
Suzy

Date of experience: May 17, 2021
Australia
1 review
0 helpful votes
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Partially satisfied
May 17, 2021
Updated review

I received my order today which took 30 days to arrive. Not great. COVID-19 is a part of life now and I expected some delivery delay but 30 days is too long. Some of my purchases are lovely, while I feel that other items I purchased were misrepresented. I realise that there's always a risk buying clothing online and I've taken that fact into consideration for the purposes of this feedback. One item in particular is just not the same as the item photographed. I had already placed another order with JustFashionNow before the arrival of my first order. It will depend on the quality and service of this, whether or not I use this company again.

Date of experience: May 17, 2021

Lots of beautiful options to choose from and easy site...
April 17, 2021
Previous review

Lots of beautiful options to choose from and easy site to navigate.

Date of experience: April 17, 2021
Canada
1 review
0 helpful votes
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Very Satisfied.
May 17, 2021
Updated review

I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.

Date of experience: May 17, 2021

I love shopping at Just Fashion Now
March 14, 2021
Previous review

I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.

Date of experience: March 14, 2021
Wisconsin
2 reviews
0 helpful votes
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Great colors!
May 17, 2021
Updated review

Great. I found the colors that seem to be quite hard to find together!

Date of experience: May 16, 2021

Great
April 16, 2021
Previous review

Great. I found the colors that seem to be quite hard to find together!

Date of experience: April 16, 2021
Iowa
1 review
0 helpful votes
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NOT HAPPY
June 16, 2021
Updated review

Sizes were not right. I went by sizing when ordering. Too small. When ordering an xl if that is what you wear, go up another size, or 2. I ordered a shirt that said an xl would fit like a 2x. Not true! Now i have 2 shirts that do not fit. Not happy. Good luck!

Date of experience: May 16, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.


So far so good!
April 16, 2021
Previous review

So far so good! Just hope when I get my order, I will be just as happy! Will anything I ordered be returnable if size is wrong? Ty!

Date of experience: April 15, 2021
Virginia
1 review
0 helpful votes
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I will call it a place to shop not a Business.
May 16, 2021
Updated review

This place to shop is a dishonest spot coming from China. Therefore, you are not joining to the BBB. In USA. I'm sure you will be out of the business here; the way you miss treat the customers. Specially when we need to return a item that wasn't Last Sale then, you not answer any of the mails that the customer insist to send for the return. I have a pant that need to sent it back and return my money and not body give me the address to send it back. The order came incomplete paid with my CC. And they didn't refund me the price of those two to my CC. This is scam.

Date of experience: May 16, 2021

Thanks, for your waiting to pay the total
April 13, 2021
Previous review

Thanks, for your waiting to pay the total. I can't wait for my order to arrive in my house and, Please keep my email safe.

Date of experience: April 13, 2021
Oregon
1 review
0 helpful votes
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Seemed like it to forever to receive my items. I will probably reorder from you again.

Date of experience: May 16, 2021

Very easy thank you
April 16, 2021
Previous review

Very easy thank you.

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
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I will buy again.
June 15, 2021

Amazing service, I checked the reviews on this website before ordering as I had never heard of the site and thought I would give it a try. I received an email thanking me for purchasing them and my dress arrived shortly.

Date of experience: May 16, 2021
North Dakota
1 review
0 helpful votes
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RETURNING ITEMS FOR REFUND
May 16, 2021
Updated review

Too hard to determine correct size. It varies by dress. Concerned about ease of returns.

Date of experience: May 16, 2021

Too hard to determine correct size
April 16, 2021
Previous review

Too hard to determine correct size. It varies by dress. Concerned about ease of returns.

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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The prices are excellent and so is the quality of the clothes. My purchase shipped almost immediately and took a few days to arrive, which is much faster than most online boutiques. Overall, my experience with this website was amazing.

Date of experience: May 16, 2021
Connecticut
1 review
0 helpful votes
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Good style and good quality
May 16, 2021
Updated review

I enjoy your items very much. They look and feel as promised. A wide selection of colors, styles and sizes to choose from. Unique

Date of experience: May 16, 2021

Easy and such a wide selection of colors, styles and...
April 16, 2021
Previous review

Easy and such a wide selection of colors, styles and sizes to choose from. Unique

Date of experience: April 16, 2021
Canada
1 review
0 helpful votes
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Value for money!
May 16, 2021
Updated review

The prices are excellent. But sizes are not always correct. Many items are for smaller statures. Make sure you know your "own" body size and check carefully. Colour pretty true to pictures.
Don't be deceived, the pictures are the real designs, lots of material but when they arrive they seem not quite as good but still close.

Date of experience: May 16, 2021

Excellent prices, variety, sizes, colours
March 16, 2021
Previous review

Excellent prices, variety, sizes, colours.

Date of experience: March 16, 2021
Texas
1 review
0 helpful votes
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Two Long Gowns
May 16, 2021
Updated review

I would not say much as this is my first time. As a first timer, am not totally disappointed. Received but slightly too long and arm kind of tight. But overall am satisficed.

Date of experience: May 15, 2021

I would not say much as this is my first time
April 15, 2021
Previous review

I would not say much as this is my first time. But as a first timer, am not disappointed yet. Waiting for the delivery to have my final say.

Date of experience: April 15, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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