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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I kept seeing a banner for 20% off any purchase, but it was just a trick. They never gave a coupon code of that type. I waited quite a long time for delivery, but I was pleased wirh the sizing of the shirts when they arrived.
I kept seeing a banner for 20% off any purchase, but it was just a trick. They never gave a coupon code of that type. I will not be buying from this business again.
With so many choices of styles it's very hard to decide what to buy.
I love the shoes. Can't find these in USA. Always fun to look at.
With so many choices of styles it's very hard to decide what to buy.
I love the shoes. Can't find these in USA. Always fun to look at.
Nice stuff, great prices but sizes were unrealistic... Return policy a joke,
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
I was able to make my choices without glitches in the system. Payment was simple. Sales were great. Thank you
I was able to make my choices without glitches in the system. Payment was simple. Sales were great. Thank you
My new sweaters are very warm and very comfortable, I love them and will definitely buy more in the future.
Ok. Don't buy much on line. Order came in two deliveries. Not any notice of why this happened. Also must have been some foreign exchange. Order was not in Canadian dollars.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Ok. Don't buy much on line. Order came in two deliveries. Not any notice of why this happened. Also must have been some foreign exchange. Order was not in Canadian dollars.
I would like to return the items that I have purchased, but it's not user-friendly how to return your items for a refund. Please help with this. Thanks Customer Sheila Taylor
I had emailed you the return address, pls check. We will issue full refund to you after we receive your return package successfully.
I hope that your sizes are true to size.
So far I am pleased and look forward to my next shopping opportunity.
Because it will cost too much to exchange my item for the correct size, I will no longer be doing business with your company. There is no reason why you cannot provide a USA size chart so your customers can be more accurate. I saw a lot of items I was interested in but will shop elsewhere. This is basically just a trap. I am positive you are losing a ton of money.
Ok... a lot of repeatitive browsing... for no reason.
You really do not need to show every color on a major page.
If someone wants that item, they will look at the colors then.
Sorry for the inconvenience caused. I will forward your problem to our staff and provide you better shopping experience.
Ok... a lot of repeatitive browsing... for no reason.
You really do not need to show every color on a major page.
If someone wants that item, they will look at the colors then.
Hopefully the size charts are correct, otherwise., great
They are hit and miss
Hopefully the size charts are correct, otherwise., great
I am very satisfied with the online purchase process and how they treated me. They do a great job answering questions and really educate you especially so that you can make informed decisions about your clothes.
Terrible. No one seems to really care. I wanted to return 5 items and was told I would get a 25 per cent refund. Then many days later no one seemed to understand. It almost looked like someone was stalling for time to elapse. When I finally got the return label I immediately went to the post office and was it would cost me 300 hundred dollars to return 5 items. They do not fit properly but how can I afford to send them back? My last communication is that I would appreciate a total refund since I will have to give them to the salvation army anyway. No response. I hope I get a response soon to my satisfaction or it is JustFashion's reputation. I cannot give a good review yet!
Easy all the and seems very efficient.
My dresses did not fit. They were too small. I need to return them.
First time order. Came so slowly. Not the quality I anticipated. Description poor.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
The clothes weren't of good quality. When you return your clothes you have to pay for the shipping.
Deceived.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
Very colourful clothes. Hope that the products are good quality.
Very Easy to work with as far as ordering, Pleased with the Blouse when once received, but took weeks to arrive! Was disappointed in the disappointed in the shipping cost, quite costly!
So far it is ok. I am hoping the garment quality is good.
So far it is ok. I am hoping the garment quality is good.
After having to use PayPal which I hadn't had, the order went through and arrived in a fair amount of time, I liked the dress but it was way too small and I couldn't get it past my head! It is marked with my correct size. Then instead of returning it for another size or a refund (minus shipping) I was informed that it would have to be sent back to China and was offered a few dollars to keep it. I would not order anything else from them.
Sorry that your are not satisfied with the items. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case. We stay always at your service.
After having to use PayPal which I hadn't had, the order went through and arrived in a fair amount of time, I liked the dress but it was way too small and I couldn't get it past my head! It is marked with my correct size. Then instead of returning it for another size or a refund (minus shipping) I was informed that it would have to be sent back to China and was offered a few dollars to keep it. I would not order anything else from them.
Material is ok. Little thin. But the sizes are for slim in shape girls with no boobs
Material is ok. Little thin. But the sizes are for slim in shape girls with no boobs
First time on this site. Had good reviews. I cannot wait
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


As I checked, your order has enjoyed other discount code, each order can only use one code. We will try our best to improve our service and provide you the better shopping experience.