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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New Jersey
2 reviews
0 helpful votes
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Very Nice Blouses
May 20, 2023

These tops were exactly as pictured and fit very nice. I am a first time buyer but will definitely order again soon.

Date of experience: May 20, 2023
Colorado
1 review
0 helpful votes
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Happy customer
May 20, 2023

Was so happy when I received my items. I love them all. Got 3 tops and a bathing suit! When I wore my patriotic top they said looks like Wonder Woman! Wow.

I wold recommend your clothes to others. I'm a medium size but ordered a small size. Glad I did fit perfect

Date of experience: May 20, 2023
District of Columbia
1 review
0 helpful votes
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Great fashion site
May 20, 2023

Lovely fashions to look through, easy to navigate a purchase.

Date of experience: May 20, 2023
Washington
2 reviews
0 helpful votes
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Unsatisfactory
June 19, 2023
Updated review

I received one of the two products ordered and when I want tracking it it's blocked, impossible to know it

Date of experience: May 19, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for any inconvenience caused.

Sometimes we will ship the ready items in priority in order to avoid further delay. Hope for your understand. The 2nd item in your order is in transit now. For order status, please check https://www.justfashionnow.com/order-query

Or if you can not track it via above link, please contact us with your order number at [email protected]. We will do our best to resolve the problem as soon as possible.

Best regard,
JUSTFASHIONNOW


It was easy and fast
April 17, 2023
Previous review

It was easy and fast

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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To much time.
May 20, 2023

Being a return customer that likes your line of clothing, I was very disappointed by the length of time it took in receiving the goods.

Date of experience: May 19, 2023
Arkansas
1 review
0 helpful votes
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Different
May 19, 2023
Updated review

Easy site to navigate though with many choices of colors and prints.

Date of experience: May 19, 2023

Purchased 3 tops awhile back and learned to buy a size...
January 25, 2023
Previous review

Purchased 3 tops awhile back and learned to buy a size smaller which is fine. Some of the items would like to be able to see the backs.

Date of experience: January 25, 2023
Minnesota
1 review
0 helpful votes
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Try to send it back the page it took me to win around and around and around. Had to put in my name my email and then push here go to the Sunbeck place and I ended up with add name Email push year for Sun back please it's impossible to send them back. Get your money back. Nope never again

Date of experience: May 19, 2023
North Carolina
1 review
0 helpful votes
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First time buyer. Looking to see quality and product description correctness.

Date of experience: May 18, 2023
Utah
3 reviews
0 helpful votes
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Site is easy to use but some of the details are not very specific. Some products have poor quality fabrics, poor construction or colors not as shown on the web site. I hav had to donate some new items to a thrift shop. The return policy is a joke since I have to pay postage all the way to China whaen the item was shipped from a warehouse in the USA..

Date of experience: May 18, 2023

Be careful where you click and check the shopping bag
July 6, 2022
Previous review

Be careful where you click and check the shopping bag. The shopping bag had some items I did not look at in it.

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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Expect the unexpected
May 18, 2023
Updated review

Good prices able to take my time and select items.
The sizes were on the large side and did not what I expected.

Date of experience: May 17, 2023

Await order
April 18, 2023
Previous review

Await order

Date of experience: April 17, 2023
Nevada
1 review
0 helpful votes
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Unhappy
May 17, 2023

This is my 1st time ordering. I hope I like the tops! Well, I did not like the tops. The quality was poor and the sizes were wrong on 2 of them--small, instead of large

Date of experience: May 17, 2023
Utah
1 review
0 helpful votes
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A little disappointed.
May 17, 2023
Updated review

I Hoped the sizes would fit but they were either to big or to small. I will be able to fix those that are to big because I am a seamstress. The too small ones are a little more challenging. It is too bad that when new clothes are bought that they have to be remade to fit.

Date of experience: May 17, 2023

Clothes look awesome on website
June 15, 2022
Previous review

Clothes look awesome on website. I just hope the quality of the clothes are as good as they look. This is my first order.

Date of experience: June 15, 2022
New York
3 reviews
0 helpful votes
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Dress
June 16, 2023
Updated review

Ordered a dress. Was too big, said I wanted to return it, said they would send me registered email to send it back, never did.

Date of experience: May 17, 2023

Had a little trouble with the Just Fashion Now rewards...
April 14, 2023
Previous review

Had a little trouble with the Just Fashion Now rewards...kept freezing up.but over all everything else was fine.

Date of experience: April 14, 2023
Colorado
1 review
0 helpful votes
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Bait and switch?
June 16, 2023
Updated review

The fabrics listed in the descriptions seem very different than the product. One shirt that I ordered was NOT the same as the one that I ordered.

Date of experience: May 17, 2023

There is just soo much to look at
April 12, 2023
Previous review

There is just soo much to look at.

Date of experience: April 12, 2023
Florida
1 review
0 helpful votes
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Delay
June 16, 2023
Updated review

Order was constantly being delayed. Very disappointed in customer service

Date of experience: May 17, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in your order.

We understand how important it is for our customers to receive their orders in a timely manner, and we are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

If you would like to check the status of your order, you may check via https://www.justfashionnow.com/order-query

Or please provide us with your order number via [email protected], and we will be happy to look into it for you.

Best regard,
JUSTFASHIONNOW


Beautiful clothes
April 14, 2023
Previous review

Beautiful clothes

Date of experience: April 14, 2023
Oklahoma
1 review
0 helpful votes
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I ordered and paid for a dress for my daughter's wedding and instead of getting the dress is got a 'processing' memo. When I asked what that meant, they said they didn't have the dress yet. So why was it being advertised? The only good part is that when I asked for my money back, it was done very quickly. In the future, if you don't have the item in stock, don't advertise it!

Date of experience: May 17, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for any inconvenience caused by the delay in your order.We understand how important it is to receive your items in a timely manner, especially when it comes to important events like your daughter's wedding.

Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock or on backorder at the time of purchase. Hope for your understand.

We are glad to hear that our team was able to process your refund quickly and efficiently. We take our customer service seriously and want to ensure that our customers are satisfied with their shopping experience.

Moving forward, we will endeavor to improve our inventory management processes and avoid advertising items that are not currently available to avoid similar situations from occurring in the future.

Please feel free to contact us at [email protected] if there is anything else we can do to assist you further.

Best regard,
JUSTFASHIONNOW


Very good
April 13, 2023
Previous review

Very good. Lots of options.

Date of experience: April 13, 2023
Canada
2 reviews
0 helpful votes
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I was told first order I'd get 25% off purchase but did not. Also told free shipping & free gift on orders over 99.00 which all 3 orders exceeded but you charged me 245.13 u.s. for these unexpectedly at checkout.

Date of experience: May 16, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for the issue you experienced with applying your 25% coupon code.

Please note that the 25% off discount only applies to your first purchase made through our mobile app.

If your order was not placed on App, then discount can not be applied. Hope for your understand. For more details, please check https://www.justfashionnow.com/

We value your business and want to provide a satisfying shopping experience for all of our customers. If you have any other questions or concerns regarding our promotions or discounts, please do not hesitate to let us know. Our email is [email protected]

Best regard,
JUSTFASHIONNOW

New York
1 review
0 helpful votes
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I love most of my order but In my shopping cart, outfits kept changing the size I had originally typed in on my order which resulted in double orders somehow.

Date of experience: May 16, 2023
Australia
1 review
0 helpful votes
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DO NOT BUY THIS ITEM, OTHERWISE LOVELY ITEMS.
May 16, 2023
Updated review

DO NOT BUY this item as it has been substituted for the one that is shown. The dress is the problem too small. I have measured 3 dresses to obtain the correct size each time but this one is substandard. Colour does not match the coat, inferior material to the one ordered and couldn't even get the original one past my head. Re-ordered to obtain the correct one and stated "do not send unless the background is white" and they still sent this unmatching too small one with the pink background. I ordered a larger size just in case, but still far too small. Had to pay additional freight for the second item. Total cost me $80 for the second lot alone and still not useable. DO NOT BUY.

Date of experience: May 16, 2023

FOR THIS ORDER NO PROBLEMS, THOUGH A MESSAGE SECTION...
April 13, 2023
Previous review

FOR THIS ORDER NO PROBLEMS, THOUGH A MESSAGE SECTION WOULD HAVE BEEN HANDY

Date of experience: April 12, 2023

Easty to order
March 9, 2023
Previous review

Easty to order

Date of experience: March 8, 2023

Great, though not sure whether I will receive the two...
February 21, 2023
Previous review

Great, though not sure whether I will receive the two additional items ordered. Also originally commenced under a 25% discount, but could not apply the promotional discount.

Date of experience: February 20, 2023
Australia
1 review
0 helpful votes
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I'm still waiting for my purchases
June 15, 2023
Updated review

Until I receive my goods I can't comment. Please follow through

Date of experience: May 16, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

​Sorry for keep you waiting.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.

If you would like to check the status of your order, you may check via https://www.justfashionnow.com/order-query

Or please provide us with your order number via email [email protected], and we will be happy to look into it for you.

Best regard,
JUSTFASHIONNOW


Quick and easy to order
April 12, 2023
Previous review

Quick and easy to order

Date of experience: April 12, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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