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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I need to exchange the tops because the sizes don't match my local store purchases. I'm waiting on a return authorization (requested on-line two days ago) to return them. I would like to get the same items in a larger size.
Beautiful clothing line and a size for everyone, The materials are so fantastic to look at. Also, if in need of shoes they are here too.
Beautiful clothing line and a size for everyone, The materials are so fantastic to look at. Also, if in need of shoes they are here too.
I ordered these two dresses... but the picture didn't show that they are maxi dresses... at least not clearly. I am very very unhappy with this purchase. I have no place to wear them--- and hemming them would spoil the printed area.
I tried to buy this dress previously as a gift... somehow, it didn't go through. But this time worked.
The fabric quality is very nice. I photos of the printed tops on the website are a little misleading. The quality of prints are a little blurry and look cheap.
The shoes I ordered are very cute and fit perfectly.
The fabric quality is very nice. I photos of the printed tops on the website are a little misleading. The quality of prints are a little blurry and look cheap.
The shoes I ordered are very cute and fit perfectly.
Shopping online can be deceptive, you can't feel the product or try it on to see if it fits. The item I bought is just okay, but nothing I'm proud of, or excited to wear..
Thank you so much for your feedback and we'll report it to improve our product and service.
I like this website and its clothes. I will continue buying your designs, dresses and accessories are very beautiful especially.
The dress is very pretty. It a little bit small with what I call no growing room should I put on any weight. I like the length and flow of the material. Would buy a larger size next time.
When checking out it told me to spend amother13.00 for free shipping. So I selected another item for 14.00 and you still charged me for shipping and then stated again I still need to spend another 2.00.? I was still charged for shipping.
Thank you for your shopping. Kindly note when your order is over $109 (after discount ,exclude final sales, pre-sale items), you can enjoy free shipping.
When checking out it told me to spend amother13.00 for free shipping. So I selected another item for 14.00 and you still charged me for shipping and then stated again I still need to spend another 2.00.? I was still charged for shipping.
There ok. Fabric not wonderful but ok for the price'
Was fine, got what I wanted. Hope they are what I expect.
Great prices but the sizes ran very small and the quality of the 2 garments I ordered wasn't great. Sending them back is not worth the cost, hoping a friend or relative can use them. Shipping costs were pretty high. I did like the jewelry I ordered, though.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Great prices but shipping costs were pretty high.
I ordered 3 items in a single order. Has taken quite a while to get the first two, delivered separately, while still waiting for the third item.
Looking forward to seeing the products.
When I entered the site from another web page, you offered me 20% off. Then you offered me 15% off and when I entered that coupon code instead of adding the 15% on, you just deleted the 20% and then you would not let me return to the better discount. Not nice!
Thank you for your shopping. Kindly note each order can only apply one coupon.
You have enjoyed one discount.
When I entered the site from another web page, you offered me 20% off. Then you offered me 15% off and when I entered that coupon code instead of adding the 15% on, you just deleted the 20% and then you would not let me return to the better discount. Not nice!
Really angry over learning that I, your new customer, have to send a 'return' an item to CHINA, not to an outlet in North America. And pay the tariff too. I will never, never order from you again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
This is an easy site to maneuver and if the quality of the garments lives up to my expectations, I will be over the moon.
One item fit ok; one item was TOO big; and another item was TOO small. I intentionally order a size up from what I wear but how can the same size all fit differently?
Shopping was relatively easy but I did see the $20. Deducted from my order that was promised if I open a PayPal account. I was charged the total amount!:-(
The sweater is of excellent quality. I usually wear a size small, but I ordered a medium size because it was the only one left in stock and it fits me perfectly. With online discounts I can buy them all.
I orderedcthe wrong size at 1st, butbemailed to ask tgem to send the correct size. They did. Shipping was fast. The clothes are comfortable. The designs are very pretty. The knit material is very nice.
I received my package of lovely pieces of clothing due the fast delivery service. Delighted with my choices and the prices of the items were just right!
I'm a brand new customer and so far, so good! Can't wait to get my order!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I'm a brand new customer and so far, so good! Can't wait to get my order!
Everyone, report these Chinese scammers to the Better Business Bureau. It only takes a few minutes.
The more complaints the faster we can get them down and out. Lying & cheating with no returns, poor quality items. Don't let them get away with it. Lets stop them from doing it once and for all.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I purchased the shirt after seeing it in a web ad, and the shirt was lighted up in such a way that it sort of had edges that 'glowed' (hard to describe). Anyway, it's too short, and the package seemed to come from an address in SE Asia or China, so I chalked it up as a $15 loss.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
The webpage kept jumping while I was trying to read some of the reviews. It would move back and forth. It was not clear how to proceed to purchasing the item, because the "purchase" spot was at the bottom of the page instead of close to the item. It was not clear what country this company was in, or how far away it was from my address. There were no pictures of the sides or back of tops, which is often very helpful.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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