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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I like the color but it's bigger than I thought
But to late to exchange it
Nice and Easy. Thank you! Very easy to select the items.
No problems except the fit isn't quite right because I wasn't sure what size to order... otherwise, all okay.
One of my nieces loved my clothes from this website and already bought for her. The material of my new dress is very good and much more affordable than in any other online store. Sorry for the negative experience I posted, now I understand that because of the pandemic everything tends to take a little longer than normal, but this website is a reliable and affordable place and has beautiful things for all the girls. Thank you, and now I will ask for more for my family. You have a good day
Beware. Both fabrics and colors are not as advertised.
Impossible to check out with my credit card. Not sure what happened.
Don't buy anything from this company. It's a total scam. They don't ship the items you ordered or ship a partial order. But the items you receive are nothing like those in the pictures on their website. A really cheap synthetic material with a poor finish. I had to throw them away. I paid for and learned my lesson. Just order from a well-known brand/company
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
The dress I received did not look like the item I thought I was ordering. Even the material was not as described on line.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Easy to review and no problems ordering.
The photos online were deceiving! The actual fabric used is low quality! My free crossbody purse turned out to be a thin cotton small tote bag? One of my butterfly earring arrived broken?
Sorry for the inconvenience caused. Would you mind sending photos of broken item to our email so that we can check and solve the problem for you?
Great selection. Super prices. Can't wait to see them in person.
Within moments of having clicked on the purchase, I attempted to contact you to change the color of one of the items. I had mistakenly thought I was on "black" because that was the color of the picture. You didn't get back to me until a couple of days later and then claimed it had been shipped so no change could be made. THEN a week later I got an email saying it just shipped. Your customer service sucks! You lied to me about it having already shipped. I'll never buy from you again!
And, yes, I wouldn't have bought from you if you hadn't had paypal.
Sorry for the inconvenience caused.If you don't want the item, you can contact us for return within 30 days since delivery date.We will try our best to improve our service and provide you the better shopping experience.
Having Paypal was a must! So glad you did. Since I haven't shopped with you before, I wouldn't have purchased without paypal security.
Thank you I am pleased with my products. I am not interested in being a feature review.
I can recommend this online clothing store. I like your service and the quality of your products. I usually buy my clothes and many accessories here to look beautiful, everything arrives at my house in a few days.
The material is quite nice, but the style is nothing like it is pictured as.
The layers are non-existent, it is simply a bunch of Ruffles placed on a sheath of fabric.
The skirt is not nearly as full as pictured as well.
It is moderately comfortable, but for the price it wasn't what I expected. The sizing is a bit small, so you may need to size up, you may also have to wash in cold water and line dry/ dry flat because of course cotton shrinks.
Also note that if you are truly plus size in the range of 22 through 26 that they have very few available styles.
The variety of clothes is excellent. The quality of the clothes is poorly made. Shipping takes way too long.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
The variety of clothes is excellent. The quality of the clothes is poorly made. Shipping takes way too long. Pricing is excellent.
Ordered 3 items - but am not happy with 2: a light-weight coat is poor quality, poor fabric, poor fit, and a long zippered sweatshirt in medium but the sleeves are way too narrow.
Good sale prices but way too expensive shipping
Very pleasant. Great choices. One dress (the long white one) was perfect and fit amazingly. I did not expect it to fit perfect. I was only going to use it as a lining for see thru dresses that I have, but it looked amazing on me like it was made just for me. One dress was too big so I took it in and it is great now. One looked nothing like the picture at all. Totally different fabric. I just tossed it in a bag with clothes I was giving my ex husband for rags but he was going to ask his sister if she wanted some of the items first. The other dress fit but did not like the material. Jewelry was beautiful.
Left me a little disappointed with 2 of the items. Wish they would stop enhancing the graphics and show real prints with true colors. All the other items were pretty nice! Great prices so I will just keep all of them. Most deceptive details were on the floral print blouse and the butterfly print dress that had different colors and layers at the bottom were not layers like in the pictures, just a stitched border... made me want to search online for those items they displayed that would look like they present online.:-(
Nowhere, until AFTER you try to return an item, are you told you'll have to pay for international shipping to CHINA. The manufacturer's address on the site and on the merchandise is CALIFORNIA. Shipping costs what the product does and takes WEEKS. Most customers probably give up at this point or accept the ridiculously inadequate 15 percent refund offered when you fill out the return request! I will never forget this experience, and even though I actually liked one out of the eight items I ordered, I will certainly never deal with this vendor again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Discount types are misleading and add, rather than subtract to total, when shipping is included...
The worst experience if is possible, the quality of the merchandise it cost $10.00 to make, you should be ashamed to full people like that. I was fullish to buy from you but I learned my lesson, never more.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
You charge me $35.00 + 0.99 what for?
I like your style of clothes, just hope it is quality material, yes I liked most of my items. My shorts were to small but I'll give them to my sister.
Glad you like our items. We will improve our service in the future.
I like your style of clothes, just hope it is quality material,
Love the designs of clothes. Can not wait to receive them and see how they fit!
Love the designs of clothes. Can not wait to receive them and see how they fit!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.