Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Share Review
Report Review

Long sleeve shirt
May 23, 2021
Updated review

I like the color but it's bigger than I thought
But to late to exchange it

Date of experience: May 23, 2021

I like it so far
April 23, 2021
Previous review

I like it so far

Date of experience: April 23, 2021
Minnesota
2 reviews
0 helpful votes
Follow Linda Q.
Unfollow Linda Q.
Share Review
Report Review

Thank you.
May 23, 2021
Updated review

Nice and Easy. Thank you! Very easy to select the items.

Date of experience: May 23, 2021

Nice and Easy
April 22, 2021
Previous review

Nice and Easy. Thank you!

Date of experience: April 22, 2021
Maine
1 review
0 helpful votes
Follow Betty X.
Unfollow Betty X.
Share Review
Report Review

Dress order
May 23, 2021
Updated review

No problems except the fit isn't quite right because I wasn't sure what size to order... otherwise, all okay.

Date of experience: May 23, 2021

Good so far
April 23, 2021
Previous review

Good so far

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
Follow Dorrie M.
Unfollow Dorrie M.
Share Review
Report Review

One of my nieces loved my clothes from this website and already bought for her. The material of my new dress is very good and much more affordable than in any other online store. Sorry for the negative experience I posted, now I understand that because of the pandemic everything tends to take a little longer than normal, but this website is a reliable and affordable place and has beautiful things for all the girls. Thank you, and now I will ask for more for my family. You have a good day

Date of experience: May 23, 2021
California
1 review
0 helpful votes
Follow Nancy G.
Unfollow Nancy G.
Share Review
Report Review

Color is quite different
June 22, 2021
Updated review

Beware. Both fabrics and colors are not as advertised.

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Impossible to check out with my credit card
May 23, 2021
Previous review

Impossible to check out with my credit card. Not sure what happened.

Date of experience: April 22, 2021
Canada
1 review
0 helpful votes
Follow Katy L.
Unfollow Katy L.
Share Review
Report Review

Total Scam!
June 22, 2021

Don't buy anything from this company. It's a total scam. They don't ship the items you ordered or ship a partial order. But the items you receive are nothing like those in the pictures on their website. A really cheap synthetic material with a poor finish. I had to throw them away. I paid for and learned my lesson. Just order from a well-known brand/company

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.

Georgia
2 reviews
0 helpful votes
Follow Deloris O.
Unfollow Deloris O.
Share Review
Report Review

Presentation
June 22, 2021
Updated review

The dress I received did not look like the item I thought I was ordering. Even the material was not as described on line.

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Easy to review and no problems ordering
April 22, 2021
Previous review

Easy to review and no problems ordering.

Date of experience: April 22, 2021
Florida
1 review
0 helpful votes
Follow Shirley I.
Unfollow Shirley I.
Share Review
Report Review

The photos online were deceiving! The actual fabric used is low quality! My free crossbody purse turned out to be a thin cotton small tote bag? One of my butterfly earring arrived broken?

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Would you mind sending photos of broken item to our email so that we can check and solve the problem for you?


Great selection
April 22, 2021
Previous review

Great selection. Super prices. Can't wait to see them in person.

Date of experience: April 21, 2021
Texas
2 reviews
0 helpful votes
Follow Janet G.
Unfollow Janet G.
Share Review
Report Review

Didn't get the help I needed
June 21, 2021
Updated review

Within moments of having clicked on the purchase, I attempted to contact you to change the color of one of the items. I had mistakenly thought I was on "black" because that was the color of the picture. You didn't get back to me until a couple of days later and then claimed it had been shipped so no change could be made. THEN a week later I got an email saying it just shipped. Your customer service sucks! You lied to me about it having already shipped. I'll never buy from you again!
And, yes, I wouldn't have bought from you if you hadn't had paypal.

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.If you don't want the item, you can contact us for return within 30 days since delivery date.We will try our best to improve our service and provide you the better shopping experience.


Having Paypal was a must!
April 22, 2021
Previous review

Having Paypal was a must! So glad you did. Since I haven't shopped with you before, I wouldn't have purchased without paypal security.

Date of experience: April 22, 2021
Arizona
1 review
0 helpful votes
Follow Angela O.
Unfollow Angela O.
Share Review
Report Review

Owner Operator
May 22, 2021
Updated review

Thank you I am pleased with my products. I am not interested in being a feature review.

Date of experience: May 22, 2021

Thank you
April 22, 2021
Previous review

Thank you -- I am anxious for delivery.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
Follow Sabrina T.
Unfollow Sabrina T.
Share Review
Report Review

I can recommend this online clothing store. I like your service and the quality of your products. I usually buy my clothes and many accessories here to look beautiful, everything arrives at my house in a few days.

Date of experience: May 22, 2021
Canada
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Not quite exactly as it is in the picture.
May 22, 2021
Updated review

The material is quite nice, but the style is nothing like it is pictured as.

The layers are non-existent, it is simply a bunch of Ruffles placed on a sheath of fabric.

The skirt is not nearly as full as pictured as well.
It is moderately comfortable, but for the price it wasn't what I expected. The sizing is a bit small, so you may need to size up, you may also have to wash in cold water and line dry/ dry flat because of course cotton shrinks.
Also note that if you are truly plus size in the range of 22 through 26 that they have very few available styles.

Date of experience: May 22, 2021

S'ok thank you
April 22, 2021
Previous review

S'ok thank you

Date of experience: April 22, 2021
Florida
1 review
0 helpful votes
Follow Maria L.
Unfollow Maria L.
Share Review
Report Review

Dress
June 21, 2021
Updated review

The variety of clothes is excellent. The quality of the clothes is poorly made. Shipping takes way too long.

Date of experience: May 22, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


The variety of clothes is excellent
February 22, 2021
Previous review

The variety of clothes is excellent. The quality of the clothes is poorly made. Shipping takes way too long. Pricing is excellent.

Date of experience: February 22, 2021
California
1 review
0 helpful votes
Follow Shirley Q.
Unfollow Shirley Q.
Share Review
Report Review

Great photos - not so great clothes
May 22, 2021
Updated review

Ordered 3 items - but am not happy with 2: a light-weight coat is poor quality, poor fabric, poor fit, and a long zippered sweatshirt in medium but the sleeves are way too narrow.

Date of experience: May 22, 2021

Good sale prices but way too expensive shipping
May 22, 2021
Previous review

Good sale prices but way too expensive shipping

Date of experience: April 21, 2021
Indiana
1 review
0 helpful votes
Follow Pamela W.
Unfollow Pamela W.
Share Review
Report Review

Shopping Experience.
May 22, 2021
Updated review

Very pleasant. Great choices. One dress (the long white one) was perfect and fit amazingly. I did not expect it to fit perfect. I was only going to use it as a lining for see thru dresses that I have, but it looked amazing on me like it was made just for me. One dress was too big so I took it in and it is great now. One looked nothing like the picture at all. Totally different fabric. I just tossed it in a bag with clothes I was giving my ex husband for rags but he was going to ask his sister if she wanted some of the items first. The other dress fit but did not like the material. Jewelry was beautiful.

Date of experience: May 21, 2021

Very pleasant
April 22, 2021
Previous review

Very pleasant. Great choices.

Date of experience: April 21, 2021
New Jersey
1 review
2 helpful votes
Follow Ruth W.
Unfollow Ruth W.
Share Review
Report Review

Enhanced images online...
May 22, 2021
Updated review

Left me a little disappointed with 2 of the items. Wish they would stop enhancing the graphics and show real prints with true colors. All the other items were pretty nice! Great prices so I will just keep all of them. Most deceptive details were on the floral print blouse and the butterfly print dress that had different colors and layers at the bottom were not layers like in the pictures, just a stitched border... made me want to search online for those items they displayed that would look like they present online.:-(

Date of experience: May 21, 2021

Unique butterfly print items
April 21, 2021
Previous review

Unique butterfly print items.

Date of experience: April 21, 2021
North Carolina
2 reviews
0 helpful votes
Follow Louise Q.
Unfollow Louise Q.
Share Review
Report Review

Misleading, false promotion and website
June 20, 2021
Updated review

Nowhere, until AFTER you try to return an item, are you told you'll have to pay for international shipping to CHINA. The manufacturer's address on the site and on the merchandise is CALIFORNIA. Shipping costs what the product does and takes WEEKS. Most customers probably give up at this point or accept the ridiculously inadequate 15 percent refund offered when you fill out the return request! I will never forget this experience, and even though I actually liked one out of the eight items I ordered, I will certainly never deal with this vendor again.

Date of experience: May 21, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


Discount types are misleading and add, rather than...
May 21, 2021
Previous review

Discount types are misleading and add, rather than subtract to total, when shipping is included...

Date of experience: April 21, 2021
New Jersey
1 review
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Share Review
Report Review

Just fab
June 20, 2021
Updated review

The worst experience if is possible, the quality of the merchandise it cost $10.00 to make, you should be ashamed to full people like that. I was fullish to buy from you but I learned my lesson, never more.

Date of experience: May 21, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


You charge me $35.00 + 0.99 what for?
May 21, 2021
Previous review

You charge me $35.00 + 0.99 what for?

Date of experience: April 21, 2021
New Jersey
1 review
0 helpful votes
Follow Dan Q.
Unfollow Dan Q.
Share Review
Report Review

It took so long to get my items.
June 20, 2021
Updated review

I like your style of clothes, just hope it is quality material, yes I liked most of my items. My shorts were to small but I'll give them to my sister.

Date of experience: May 21, 2021
aff j. JustFashionNow Rep
over a year old

Glad you like our items. We will improve our service in the future.


I like your style of clothes, just hope it is quality...
April 21, 2021
Previous review

I like your style of clothes, just hope it is quality material,

Date of experience: April 21, 2021
California
1 review
0 helpful votes
Follow Melissa C.
Unfollow Melissa C.
Share Review
Report Review

Love the designs of clothes. Can not wait to receive them and see how they fit!

Date of experience: May 21, 2021

Love the designs of clothes
April 21, 2021
Previous review

Love the designs of clothes. Can not wait to receive them and see how they fit!

Date of experience: April 21, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos