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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Quick & easy. You have the sizes I need.
I will NEVER shop with your company again.
Got it but every item is way too big... you should be paying the return fee not me
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
First time we shall see how things fit and how soon i get
Great styles, but not in my size. When ordering I was unaware items came directly from China, and the return shipping was on me if they did not fit or satisfy. So I was offered a 25% refund instead of returning items I cannot wear.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
Fun & easy with many items that suit my style
I ordered two dresses just to see if I would get what I ordered. Its cheap, but shipping is pricey. Took a couple of weeks to get them. BUT neither of the dresses look like the pictures, both way too big. These good/great reviews are false!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Nice looking items. Cheap material. Shorts are not as advertised, way too short and small. Extra large might actually be a size 5.
Sorry for the inconvenience caused. I will forward your problem to our staff and provide you better shopping experience.
Nice place to shop! Lots of beautiful products. Thanks.
The one star is for the fact that they actually ship something. The pictures and item description are misleading at best and you certainly don't get what you thought you ordered. I've given my items to friends who recycle things for costumes. Lesson learned!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Attente pour la livraison pour vous repondre merci touts les vetements d. U haut blouses sont trop petits. Je devais prendre xxl au lieu de xl. Merci de rectifier le tout.
Attente pour la livraison pour vous repondre merci
Good site. Nice fashion. It should tell you from the get go that is coming from China.
People would like to know that before buying
I enjoy looking at the clothes and love the colors and material thank you
I enjoy looking at the clothes and love the colors and material thank you
Some nice items but hv to be careful not all items hv sizes the same - hv to use guide all the time or may get something too small or too big.- guide not accurate - shud hv ordered XL to fit properly.
So far experience has been great - no problems as yet.
The website is great. Easy to navigate. The timeframe to receive the items is a little long. The quality of the items is not what I expected. I will need to return a couple items.
You can log in your account to submit the return request. We will try our best to improve our service and provide you the better shopping experience.
It takes forever to get any items from you! I won't be ordering any more because of this.
Thank you for the white cotton shorts
Fashionable, good design, however the delivery was over 30-60 days.
Sizes are very small and to return items back to China was very costly, more then the item purchased
It took over 30 days to receive our items. And now trying to process a return which cannot get a response for a return address. I have already tried to process the return on your website. Have not got the right response yet. The 15 day return should not apply because of your delay
We had emailed you the return address. We will try our best to improve our service and provide you the better shopping experience.
I like the Unique styles that will look beautiful on my wife
I needed to cancel when i found out order was NOT being shipped to my address. In all i received one item 3 weeks ago, then the next one today... one month from order date. If you can help me determine the shipping cost to me i would appreciate it. Order #HBCO*******. Thank you. In the future, it would be nice if company told customers that the order would not come to their door.
You did not ask if billing address and shipping address are the same, beacause they are NOT
Ordered 3 tops, kept 2. Price is ok, quality so so. Very pretty prints. Return not worth the effort.
Too many steps and too expensive. If they have a domestic ship to address may be worth it.
Shipping fee is high. Also misleading email subscribe says 15% NOW, but it is for the next? Purchase. Thank you
I ordered from the Ad and the order was received within a month.
I ordered a t-shirt that took a month to receive it. Sizing is always a bit of a guessing game when ordering online, especially for items out of China; however, I seemed to have guessed right by ordering one size larger than I am. It could fit a bit looser but it's not too tight. The "cotton blend" is not specific. The material doesn't breathe as well as 100% cotton, so it won't be worn on a hot summer day, let's say. It's good for cool days. And the instruction say to wash separately and recommend dry cleaning, which I did not realize before I ordered.
The real proof in the pudding is what happens if the item I ordered doesn't fit and how long it takes to rectify that situation if it occurs. This will determine whether or not I come back.
Shipping took over 3 weeks. I ordered larger than my normal size to be sure clothes would not be too small. But guess what? Both items were too small and not the best quality. I was very disappointed. Items will be going to homeless shelter. I won't order again.
5/9/2021-I think the shipping is pretty high for for the amount of days that it takes to receive order. I don't want to order enough to qualify for free shipping as this is my first order and not sure how the sizes will fit or if I will like these items.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
I think the shipping is pretty high for for the amount of days that it takes to receive order. I don't want to order enough to qualify for free shipping as this is my first order and not sure how the sizes will fit or if I will like these items.
I am so glad I found this site because I found everything I wanted and didn't have to go on a long walk. Whomever put this site together did an excellent job. Yesterday I could not log out. I am going to try again today since I am placing my order.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
If there is any problem, pls visit our site and click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.
I am so glad I found this site because I found everything I wanted and didn't have to go on a long walk. Whomever put this site together did an excellent job. Yesterday I could not log out. I am going to try again today since I am placing my order.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.