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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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J'ai eu la surprise de voir le montant de mes prélèvement sur ma carte de crédit beaucoup plus élevé que les prix que j'avais vu sur les articles achetés sur internet. Mais les articles reçus étaient satisfaisants
Je ne comprend pas votre fonctionnement trop compliqué finalement il n'y a aucun rabais ni avantage
Very concerned that the sizes indicated are accurate. They are not. I measured everything and i out of 7 matched the size chart. Fabric is flimsy, sleeves are straight and unbtapered. The designs appear dimensional on web sitr. They are not. They are printed.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ.
Your claim/complaint/feedback is very important to us and to our designers.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Very concerned that the sizes indicated are accurate.
Prices were great! There were some items that did not work so I have to return. Support was very helpful with my returns. The only negative comment I have is that I wish there was a phone number to actually speak to someone.
Love the prices! I hope that everything fits and there are no returns! Look forward to shopping here again.
Need to pay through Pay Pal. I didn't see a key to press for PAY NOW. Needed to know the final amount including taxes, shipping. It did not show these amounts before paying. This was done on purpose because the price really goes up after shipping and tax. This is fraud
Sorry that you are not satisfied with the item(s).
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Need to pay through Pay Pal. I didn't see a key to press for PAY NOW. Needed to know the final amount including taxes, shipping. It did not show these amounts before paying. This was done on purpose because the price really goes up after shipping and tax. This is fraud
Very nice website. Easy to shop. Very nice clothes but photos are not always accurate. I think your models are too skinny and doesn't represent the average person. Your return policy is awful. I can't believe a global company's returns are to China. Returning items is down right a hassle!
Every item I ordered was way too small, even though I ordered XL. I normally wear size large. Most of the items were cheaply made, and some of them were made of material that felt like paper, instead of cloth. I won't order from JFN ever again. Also, it took a long time to receive my order.
The dress I ordered was well-sized and therefore, fit well. Material is not what I expected but I like it.
Thank you for the discounts! It swayed me into making the purchase.
This was my first order with JustFashionNow. I was very pleased with the shirts I ordered. All fit me perfect. True to size. I love the shoes, a pair of sandals and a pair of platforms. I ordered several pairs of earrings and am happy with all.
I really love the flash sale items; great prices! I found many beautiful different items. This is my first order with JustFashionNow. I'm sure I will be back!
My order was delivered in 2 shipments. In the first a dress felt like a plastic bag. I immediately followed the procedure &contacted the company on July 9. They responded that they received my email but have never sent info on where to return or a return order. The second order had a dress that did not fit. Again I
Followed procedure & was told to return it to China at my expense which might also include special tax
OR
They would give me a 16% refund.
This is my second dress order. Sizing on first was true to an American XL hoping that this order will be as well. Was pleased with quality of first dress. Wouls like to see better sale prices and promos. Thank you
This is my second dress order. Sizing on first was true to an American XL hoping that this order will be as well. Was pleased with quality of first dress. Wouls like to see better sale prices and promos. Thank you
The purple dress is a size small. I need a medium. I followed your instructions to email customer service and was told I would hear from them in 24 hours. It's been several days and I haven't heard. Anything.
Nice assortment of clothing. Some of the fabrics are not what was in the descriptions
Thank you for your feedback and sorry for the inconvenience.
To improve the product quality and service, may I know which item you are not satisfied with?
We’ll keep improving our products, delivery and service.
If you run into any issues, please do not hesitate to contact us at [email protected]
In this online boutique there are clothes that are very different from those found in department stores and a little cheaper. Email communication when making a return has been excellent.
Ordering was easy but waiting to see the quality and customer service if needed. Now that I received them, they seem to run bigger than expected. Quality is good. Shipping was faster than expected
Ordering was easy but waiting to see the quality and customer service if needed
I was pleased with the clothing, but very disappointed with the confirmation, follow-ups, and delivery information Janice
Sorry for the inconvenience!
We're sorry about the service that you received on this occasion.
Please accept our apologies from the inconvenience this has caused.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
The Site was user friendly and the clothing looks great. This is my first order and I am anxious to receive the new clothing Enjoy the day - Janice
I ordered three tops. They fit true to size but didn't look exactly what was on the model. I guess it is the material blend of polyester and cotton blend. One top said cotton blend. No percentages! One I like is black has a cricket is nice. The price is right but probably won't order again.
Good didn't like to have to pay $9.99 for shi[ping
Good didn't like to have to pay $9.99 for shi[ping
Hard to order and can't always use Pay Pal. Took to long for order to arrive. Everyone may not have Pay Pay
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
But the delivered date depends on the weather and some other irresistible factors.
Hope you understand.
If you run into any issues, please do not hesitate to contact us at [email protected]
Hard to order and can't always use Pay Pal. Hard to order had to consistently come in and had a hard time ordering.
It, suck!. One was cheaply made and look like a sack. The other was nowhere near the size compared to other similar in design from other companies. Items were not in stock. It took a month and several e-mails. My credit card was charged weeks before items were shipped S. L. in Illinois.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
The site is a little difficult to navigate, also, the coupon code that I tried to use wasn't offered, even though that's originally why I came to this site to shop. Prices are nice
The site is a little difficult to navigate, also, the coupon code that I tried to use wasn't offered, even though that's originally why I came to this site to shop. Prices are nice
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Merci pour votre retour et désolé pour le malentendu.
Nous offrons la livraison postale gratuite pour les commandes supérieures à 109 $ US, à l'exception des articles en vente finale.
Ainsi, lorsque le montant de votre commande est inférieur à un certain montant, les frais d'expédition vous seront facturés. C'est pourquoi vous avez trouvé le prix plus élevé que prévu.
Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à [email protected]