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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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California
1 review
0 helpful votes
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Very good website for online shopping! New clothes and discounts always appear. Always of good quality and fast delivery although it depends on the international shipping time.

Date of experience: July 23, 2021
Florida
1 review
0 helpful votes
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I impulsively ordered a dress from this site--a mistake! After ordering, the tracking showed the dress to be shipping directly from China. It turned out to be too big and poor fabric quality, so I wanted to return it. Well, it seems I would have had to send it back to China! Not only would the postage have cost more than the dress (something like $32), but there would have been customs charges, etc., and big delays. The alternative? A 15% refund which, they helpfully noted, could be used to pay for alterations if my problem was one of size. $4.50 won't go far with a seamstress. They predict it will take perhaps 2 weeks for this massive credit to show up on my card. If I'd known up front the item would be shipped from China, I wouldn't have ordered, and to have no US return center is unbelievably poor customer service. It feels like a ripoff if not an outright scam.

Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Maryland
2 reviews
0 helpful votes
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PRETTY CLOTHES BUT INCONSISTENT SIZING
August 22, 2021
Updated review

SIZES ARE TOO VARIED BETWEEN VENDORS AND INCONSISTENT. I ORDERED TOPS THAT WERE 3-INCHES LARGER THAN I AM, AND THEY JUST BARELY FIT - SO IF THEY SHRINK, THEY WILL BE USELESS. THE TOPS I RECEIVED HAVE NECKLINES THAT COULD FIT AN ELEPHANT! MUCH TOO BIG. PATTERNS AND COLORS OF THE FABRICS ARE VERY PRETTY. YOUR SHIPPING IS FASTER THAN OTHER SITES FROM OVERSEAS AND THE QUALITY OF THE FABRIC IS BETTER, TOO.

Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

Size of items from different designers differ.

So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


SIZES ARE TOO VARIED
July 14, 2021
Previous review

SIZES ARE TOO VARIED. MAKES IT DIFFICULT TO SHOP. HOPE YOUR SHIPPING IS FASTER THAN OTHER SITES AND THAT THE QUALITY OF THE FABRIC IS BETTER, TOO.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Love this dress!
July 23, 2021
Updated review

Very nice, well made products. So glad I found this site.

Date of experience: July 23, 2021

Very nice, well made products
May 22, 2021
Previous review

Very nice, well made products.

Date of experience: May 22, 2021
New York
2 reviews
0 helpful votes
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Waited forever. Quality not as expected.
August 22, 2021
Updated review

These surveys are so time consuming. In future prefer cotton to fabric of blouse ordered.

Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Will wait to receive item and see quality
June 23, 2021
Previous review

Will wait to receive item and see quality.

Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
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Dress purchase
July 23, 2021
Updated review

Material is thinner than I hoped for. It fit fairly well at shoulders. So the measurements worked out well.

Date of experience: July 23, 2021

So far so good
June 23, 2021
Previous review

So far so good.

Date of experience: June 23, 2021
Nevada
3 reviews
0 helpful votes
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Not exactly what I expected
August 22, 2021
Updated review

I tried to purchase these same dresses from another vendor but I hope it goes through this time.

Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions.

The items colors depicted should only be used as an approximate guide.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I tried to purchase these same dresses from another...
July 23, 2021
Previous review

I tried to purchase these same dresses from another vendor but I hope it goes through this time.

Date of experience: June 23, 2021
Massachusetts
1 review
0 helpful votes
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Mixed emotions
July 23, 2021
Updated review

All of the dresses I ordered were the same size but fit very differently. I'm keeping only one that fit and I'm waiting on my return label which is taking some time to get for the rest of that order. Ordering and payment were quick and easy.

Date of experience: July 23, 2021

Easy access and checkout
June 23, 2021
Previous review

Easy access and checkout. Hoping for a speedy arrival of many beautiful items.

Date of experience: June 23, 2021
Louisiana
2 reviews
0 helpful votes
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I received the shirts and shoes I bought. Of course what I thought I was receiving, especially the shoes, was not as described or looked on the internet ad. Totally different. But since it comes from China - this will be the last time I purchase from this company. I have a list of them.

Date of experience: July 23, 2021

If I get what I ordered and it looks like the photo...
June 23, 2021
Previous review

If I get what I ordered and it looks like the photo then we are good.

Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
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Shopping from BC Canada
July 23, 2021
Updated review

Everything was great till I received my product - and then when I had to return something the roadblocks came up - keep your order and get 25% money back - you have 15 days to report it - you have 15 days to do this, you have to pay for it to be shipped back to China - and they assure you it will be at considerable expense. The product itself was as shown but sizing (I'm not a perfect 10 or even 16) even though measurements were given wasn't perfect.

Date of experience: July 23, 2021

Flow was easy
June 23, 2021
Previous review

Flow was easy - selection was good - sizing was a big help

Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
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Canadian Shopper
July 23, 2021
Updated review

Good website to work through, no hitches, so far. Maybe make it a bit clearer whether prices are in US dollars or not.

Date of experience: July 23, 2021

Good website to work through, no hitches, so far
June 23, 2021
Previous review

Good website to work through, no hitches, so far. Maybe make it a bit clearer whether prices are in US dollars or not.

Date of experience: June 23, 2021
Georgia
2 reviews
0 helpful votes
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I HAVE NOT RECEIVED MY ORDER
August 22, 2021
Updated review

When the products arrive I hope the quality is acceptable. The designs are great and the experience has been easy.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

As we checked, the first parcel(s) was/were delivered.

For the second parcel in transit, this item is pre-sale item.
Pre-sale Rules:
1. Pre-sale discount can not be combined with any other discount or offer. All activities are mutually exclusive.
2. Pre-sale products will be shipped in 45 days.

Thank you for your understanding.

If you run into any issues, please do not hesitate to contact us at [email protected]


When the products arrive I hope the quality is acceptable
June 22, 2021
Previous review

When the products arrive I hope the quality is acceptable. The designs are great and the experience has been easy.

Date of experience: June 22, 2021
Florida
1 review
0 helpful votes
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Perfect Fit
July 22, 2021
Updated review

I ordered several items and I was surprised on how they were all a perfect fit. I rarely get that with online clothes purchases but I was so happy with my clothes that I placed another order with this company. I am planning on redoing my entire wardrobe!

Date of experience: July 22, 2021

So far=so good
June 22, 2021
Previous review

So far=so good. Now I wait to see the quality and fit of what I ordered. Fingers crossed.

Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
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Scam
August 21, 2021
Updated review

Easy to order, unfortunately once you receive the merchandise, it doesn't come close to what was pictured on the web site...

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at [email protected]


Very easy and great options to choose from...
June 22, 2021
Previous review

Very easy and great options to choose from...

Date of experience: June 22, 2021
Massachusetts
1 review
0 helpful votes
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LOVE THIS SITE!
July 22, 2021
Updated review

LOVE THIS SITE. MY EXPERIENCE HAS BEEN EXCELLENT, WITH ONE MINOR GLITCH: THE SIZING IS NOT ALWAYS TRUE TO SIZE. HOWEVER, I LOVE EVERYTHING I HAVE PURCHASED!

Date of experience: July 22, 2021

Never had a problem, love this site
June 22, 2021
Previous review

Never had a problem, love this site.

Date of experience: June 22, 2021
New York
1 review
0 helpful votes
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Very easy to use.
August 21, 2021

Easy to navigate. One of my favorite online clothing shopping websites. There are many high-quality, inexpensive, trendy clothes available here, and the website itself is very easy to use.

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
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Arrived on time
July 22, 2021
Updated review

Great selections and easy ordering. I ordered 4 women's tops and they were true to size.

Date of experience: July 22, 2021

Great selections and easy ordering
June 22, 2021
Previous review

Great selections and easy ordering

Date of experience: June 22, 2021
California
2 reviews
0 helpful votes
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Timely response to concerns
August 21, 2021
Updated review

Website is easy to navigate, pics are really good, payment easywebsite and placing order was really easy. Receiving order and quality of merchandise was very slow, almost a full month, and garments were unbearable. I donated them rather than incur shipping charges..

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Website is easy to navigate, pics are really good,...
June 22, 2021
Previous review

Website is easy to navigate, pics are really good, payment easy.

Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
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Dresses
July 22, 2021
Updated review

Fast, beautiful details in showing the merchandise, but, it's not the material I was expecting. Thank you

Date of experience: July 22, 2021

Fast, beautiful details in showing the merchandise
June 19, 2021
Previous review

Fast, beautiful details in showing the merchandise. Thank you

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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Lovely and unique
July 22, 2021
Updated review

Beautiful and unique merchandise at GREAT prices!
They are as beautiful in-person as they are in the pictures... the fabric is soft and really comfortable...

Date of experience: July 22, 2021

Beautiful and unique merchandise at GREAT prices!
June 22, 2021
Previous review

Beautiful and unique merchandise at GREAT prices! This is my first order, so I will keep my fingers crossed that these tops look as great as the pictures suggest!

Date of experience: June 22, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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