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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Had I known this company was in CHINA, I would not have ordered. I ended up sending
All items I purchased back, and did not get a refund. The reason did not receive return in time. My
Tracking showed in the town in China for several days before I received the email stating did not
Receive in time. The sizing is off and the material is VERY CHEAP, on most of the items I purchased.
Cost $75.00 to return Paypal refunded $30.00 but was unable to help with the products returned even
After I provided documentation of the Tracking and Return information from the post office. Very disappointed. BE SURE YOUR UP TO LOSING YOUR MONEY IF YOU TRY TO SEND SOMETHING BACK. I LOST CLOSE TO $200.00 INCLUDING SHIPPING WITH THIS COMPANY.
Some of products that I received look different than what I ordered. I'm not sure why that is. Also, it took along time to receive the products after I ordered them.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which items you are not satisfied with?
Could you please send us some photos for them to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
I always have trouble finding clothes on the internet that fit correctly and provide design, but these websites have clothes that do exactly that and are great. I will definitely buy more in the future.
Easy to order but sizes were too small! I love being able to choose items that are not normally seen everywhere you turn.
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.
Hope you can understand.
It is the first time that I navigate through the online store and it is very easy for me to navigate. As indecisive as I was, I found a dress at a good price, so I decided to take a chance! It came really fast and the style and fit are perfect. For those who know its size, I would definitely recommend this site. Since then I have bought more clothes and they fit me like a glove.
Nothing in this order fits, please refund me the 25%
Size of items from different designers differ. Sorry that they did not fit your body shape.
As we checked, we have issued the refund on Sep,4th.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Bad due to quality of products, and then sending it back is very difficult due to I dont know what
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
Nice clothes but shipping is rather high
For having a large bust, I was surprised that this shirt actually gave me discretion and at the same time allowed me to wear a deeper neckline.
Great shopping experience looking forward to seeing what I have
Very satisfied with all aspects of the online clothing ordering system, I put what I was looking for in the search, it came up immediately with no hassle from inception to delivery
Great styles and prices. I had purchased these earings for my wife and the lady's all loved them so I had to purchase more and I will have to still get more!
My mother needed a new dress, so I looked online. The range was extensive and I found what I needed. This website is easy to navigate and ordering was a breeze. A few days later he arrived and she was very happy.
Lovely clothes. Looking forward to receiving my order. Thank you. :)
Lovely clothes. Looking forward to receiving my order. Thank you. :)
The style and colors of the clothing are fantastic. They fit just as described. However, the material is just okay and the shipping isn't the best.
Had trouble getting all 5 items through initially. Only got last item. Hopefully all ok now.'
Received items within 4 weeks of ordering and everything fits.
Thank you for your feedback and sorry for the inconvenience.
We commit to providing a better shopping experience to consumers.
Had trouble getting all 5 items through initially. Only got last item. Hopefully all ok now.
Disappointed in purchases. I particularly purchased tops because they were sipppsedly cotton. To me they were not the cotton I was expecting. Cotton Tops here in Australia are different to those types of cotton..
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.
If you run into any issues, please do not hesitate to contact us at [email protected]
Didn't get my 20% discount for new customer. Very disappointing
Thank you for your feedback.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
Didn't get my 20% discount for new customer. Very disappointing
Je suis très satisfait pour le moment car je n'ai pas reçu ma commande encore. Merci!
Je suis très satisfait pour le moment car je n'ai pas reçu ma commande encore. Merci!
I'd like to see the back side of the tops and dresses, too. Some of the tops looks like knitted, however, it is not clear whether or not it's knitted or printed. We should have a chance to make sure those point from your photo or info. The color of the shirts are pretty different from the picture sometimes.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Nice materials, run a little large, fast delivery, good price.
Lots of nice items, can't wait to try them
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
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