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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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California
1 review
0 helpful votes
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Had I known this company was in CHINA, I would not have ordered. I ended up sending
All items I purchased back, and did not get a refund. The reason did not receive return in time. My
Tracking showed in the town in China for several days before I received the email stating did not
Receive in time. The sizing is off and the material is VERY CHEAP, on most of the items I purchased.
Cost $75.00 to return Paypal refunded $30.00 but was unable to help with the products returned even
After I provided documentation of the Tracking and Return information from the post office. Very disappointed. BE SURE YOUR UP TO LOSING YOUR MONEY IF YOU TRY TO SEND SOMETHING BACK. I LOST CLOSE TO $200.00 INCLUDING SHIPPING WITH THIS COMPANY.

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Idaho
2 reviews
0 helpful votes
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Questionable
October 12, 2021
Updated review

Some of products that I received look different than what I ordered. I'm not sure why that is. Also, it took along time to receive the products after I ordered them.

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which items you are not satisfied with?

Could you please send us some photos for them to check?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.


Love the cute tops
August 13, 2021
Previous review

Love the cute tops.

Date of experience: August 13, 2021
Canada
1 review
0 helpful votes
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I always have trouble finding clothes on the internet that fit correctly and provide design, but these websites have clothes that do exactly that and are great. I will definitely buy more in the future.

Date of experience: September 12, 2021
Texas
1 review
0 helpful votes
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Easy to order but sizes were too small! I love being able to choose items that are not normally seen everywhere you turn.

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.

Hope you can understand.

Canada
1 review
1 helpful vote
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It is the first time that I navigate through the online store and it is very easy for me to navigate. As indecisive as I was, I found a dress at a good price, so I decided to take a chance! It came really fast and the style and fit are perfect. For those who know its size, I would definitely recommend this site. Since then I have bought more clothes and they fit me like a glove.

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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Nothing fits
October 12, 2021
Updated review

Nothing in this order fits, please refund me the 25%

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

As we checked, we have issued the refund on Sep,4th.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.


Looks good
August 11, 2021
Previous review

Looks good

Date of experience: August 11, 2021
Michigan
2 reviews
0 helpful votes
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Bad due to quality of products, and then sending it back is very difficult due to I dont know what

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.


Nice clothes but shipping is rather high
September 19, 2021
Previous review

Nice clothes but shipping is rather high

Date of experience: August 20, 2021
Switzerland
1 review
2 helpful votes
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For having a large bust, I was surprised that this shirt actually gave me discretion and at the same time allowed me to wear a deeper neckline.

Date of experience: September 12, 2021
Texas
1 review
0 helpful votes
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Great selection of clothes
September 12, 2021

Great shopping experience looking forward to seeing what I have

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Very satisfied with all aspects of the online clothing ordering system, I put what I was looking for in the search, it came up immediately with no hassle from inception to delivery

Date of experience: September 12, 2021
Nebraska
5 reviews
0 helpful votes
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Earings
September 12, 2021
Updated review

Great styles and prices. I had purchased these earings for my wife and the lady's all loved them so I had to purchase more and I will have to still get more!

Date of experience: September 12, 2021

Greg styles and prices
April 10, 2021
Previous review

Greg styles and prices.

Date of experience: April 10, 2021
GB
1 review
2 helpful votes
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My mother needed a new dress, so I looked online. The range was extensive and I found what I needed. This website is easy to navigate and ordering was a breeze. A few days later he arrived and she was very happy.

Date of experience: September 12, 2021
Canada
2 reviews
0 helpful votes
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Dresses
September 12, 2021
Updated review

Lovely clothes. Looking forward to receiving my order. Thank you. :)

Date of experience: September 12, 2021

Lovely clothes
August 11, 2021
Previous review

Lovely clothes. Looking forward to receiving my order. Thank you. :)

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
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Clothes are pretty.
September 12, 2021
Updated review

The style and colors of the clothing are fantastic. They fit just as described. However, the material is just okay and the shipping isn't the best.

Date of experience: September 12, 2021

Easy shopping!
August 12, 2021
Previous review

Easy shopping! Beautiful clothes!

Date of experience: August 12, 2021
Australia
1 review
0 helpful votes
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Clothing order
October 12, 2021
Updated review

Had trouble getting all 5 items through initially. Only got last item. Hopefully all ok now.'
Received items within 4 weeks of ordering and everything fits.

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

We commit to providing a better shopping experience to consumers.


Had trouble getting all 5 items through initially
September 11, 2021
Previous review

Had trouble getting all 5 items through initially. Only got last item. Hopefully all ok now.

Date of experience: August 12, 2021
Australia
1 review
0 helpful votes
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Material
October 12, 2021

Disappointed in purchases. I particularly purchased tops because they were sipppsedly cotton. To me they were not the cotton I was expecting. Cotton Tops here in Australia are different to those types of cotton..

Date of experience: September 12, 2021
Miss W. JustFashionNow Rep
over a year old

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.

If you run into any issues, please do not hesitate to contact us at [email protected]

New Zealand
1 review
0 helpful votes
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Average
October 12, 2021
Updated review

Didn't get my 20% discount for new customer. Very disappointing

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.


Didn't get my 20% discount for new customer
September 12, 2021
Previous review

Didn't get my 20% discount for new customer. Very disappointing

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Je suis très satisfait pour le moment car je n'ai pas reçu ma commande encore. Merci!

Date of experience: September 11, 2021

Je suis très satisfait pour le moment car je n'ai pas...
August 12, 2021
Previous review

Je suis très satisfait pour le moment car je n'ai pas reçu ma commande encore. Merci!

Date of experience: August 12, 2021
California
1 review
0 helpful votes
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I'd like to see the back side of the tops and dresses, too. Some of the tops looks like knitted, however, it is not clear whether or not it's knitted or printed. We should have a chance to make sure those point from your photo or info. The color of the shirts are pretty different from the picture sometimes.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Ohio
2 reviews
0 helpful votes
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Tops
September 12, 2021
Updated review

Nice materials, run a little large, fast delivery, good price.

Date of experience: September 11, 2021

Lots of nice items, can't wait to try them
August 11, 2021
Previous review

Lots of nice items, can't wait to try them

Date of experience: August 11, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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