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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Australia
1 review
0 helpful votes
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Rubbish Products!
October 11, 2021

I'm very DISSAPONTED and I was very trusted to received a right Product! Never ever I will buy any thing from JustFashionNow!
Details for Order # HBC*******
Order Placed: 2021-08-21 10:30:08 EST
Shipped On: 2021-08-21 01:03:55 EST

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Georgia
3 reviews
0 helpful votes
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Clothes on line
October 11, 2021
Updated review

Did not realize it was going to take so long to receive clothes.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.


Thought this dress was on previous order / now have...
September 10, 2021
Previous review

Thought this dress was on previous order / now have to pay extra for shipping one more item

Date of experience: August 11, 2021
Massachusetts
1 review
0 helpful votes
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Fashions
September 11, 2021
Updated review

Website Easy to use and fashions looked interesting.

Date of experience: September 11, 2021

Easy to use
August 12, 2021
Previous review

Easy to use.

Date of experience: August 12, 2021
California
1 review
0 helpful votes
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Love their clothes!
September 11, 2021

Great prices for very cute clothes! I wear a size 12 to 14 top and their large fits me perfectly.

Date of experience: September 11, 2021
Indiana
1 review
0 helpful votes
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Bad experience
September 11, 2021

Drawers were not drawers but flimsy boxes with a drop down front. I ordered several bags with different cats on the front but received all the same one. Very very disappointed. They need to do a better job with descriptions. They called cat balls cat scratchers. The only good thing I can say is the clothes were as shown. I have not washed them so I can't speak as to how well made they are.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Good fun. Just hope I get what I'm expecting this time. The last order was not as it was described.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

We value your business and we promise you that we will settle this matter at the best way we can.


Good fun
August 11, 2021
Previous review

Good fun. Just hope I get what I'm expecting this time. The last order was not as it was described.

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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Poor quality
October 11, 2021
Updated review

The products I received were cheap knockoffs of what the photos looked like.
Will not be purchasing from this site again.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.


First time
September 11, 2021
Previous review

First time

Date of experience: August 12, 2021
Canada
1 review
1 helpful vote
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This is the only online store I trust when it comes to international shipping. The materials of the clothes are great and the shipping is fast than I expected. They also have all kinds of latest trends to die for! <3

Date of experience: September 11, 2021
Massachusetts
1 review
0 helpful votes
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My first order
September 11, 2021

My first order went well. It seemed like a long wait. The products were as pictured. Sizes were slightly smaller than expected.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Just the shirts I was looking for - great clothes and great online service. Thank you for making it easy to buy clothes on the internet!

Date of experience: September 11, 2021
Florida
1 review
0 helpful votes
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HAPPY, HAPPY
September 11, 2021

Looking forward to enjoy your company - ordering was very pleasant.

Hope the size fits. Thank you Marcia Vancreveldvery professional-looking forward to next order

Date of experience: September 11, 2021
Nebraska
1 review
0 helpful votes
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Experience. Hard to track your product. Not great service.
September 11, 2021
Updated review

Easy. I just received 2 other products for the first time and I love them. Received them in less than 10 days. Good service.

Date of experience: September 11, 2021

Easy
August 11, 2021
Previous review

Easy. I just received 2 other products for the first time and I love them. Received them in less than 10 days. Good service.

Date of experience: August 11, 2021
Illinois
3 reviews
0 helpful votes
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Bad sizing charts. Won't purchase again due to the fact that I cannot trust that the clothes will fit. Too bad because I really like your clothes.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

Please change to another browser like google chrome or use paypal to checkout.

If there is still any issue, please tell us what message is shown or email us the screenshot so that we can check and handle the issue.

We'll forward your sincere feedback to relevant departments.


This is my first time ordering
May 9, 2021
Previous review

This is my first time ordering. I'm just a little concerned about the sizing, but we shall see. Really very nice selections to pick from,

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Fashionable women's clothing
October 11, 2021
Updated review

No hassle on line purchase.The package was received on time. I shall purchase from this website again

Date of experience: September 11, 2021

Beautiful Shirts
April 3, 2021
Previous review

No problem in ordering and delivery. Products are of good qualities! Being first time experience with this company

Date of experience: April 3, 2021
New Jersey
2 reviews
0 helpful votes
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Order was received but not wanted.
September 11, 2021

Please cancel the order and give us a 15% return and we do t have to return it. We will take you up on that policy and thank you.

Lou Chimenti/October 11,2021

Date of experience: September 11, 2021
GB
1 review
0 helpful votes
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Very satisfied with the quality of the pants. Very easy to navigate the website, very comfortable product. Very happy with the online process.

Date of experience: September 11, 2021
Canada
1 review
2 helpful votes
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Different reticle then ordered
October 11, 2021
Updated review

Very confusing... I received something slightly different, instead long sleeves, the dress has only short sleeves. On another occasion, I received pants made of polyester instead of cotton. Impossible to contact you, I am going to give those polyester pans to salvation Roy.
Very please with one of the dresses I obtained a few weeks ago. I would fate your services as 50%.
J. V.

Date of experience: September 11, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.


Dress
September 24, 2021
Previous review

Very confusing the to first time, better the second. Thanks

Date of experience: August 24, 2021
Iowa
1 review
0 helpful votes
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Overall Impression - POOR
October 11, 2021
Updated review

Poor quality, very poor return policy. Will not purchase any further items from this site.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We value your business and we promise you that we will settle this matter at the best way we can.


Time will tell if quality is any good, price is enjoyable
September 10, 2021
Previous review

Time will tell if quality is any good, price is enjoyable

Date of experience: August 11, 2021
Alabama
1 review
0 helpful votes
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Sizing errors:
September 11, 2021
Updated review

These products are good looking, and seemed to have lots of fashionable style and class. But for some reason the size 'mediums' I ordered actually appeared as 'smalls' when I opened and tried them on. American sized they were NOT.

Date of experience: September 10, 2021

These products are good looking, with lots of fashionable...
August 11, 2021
Previous review

These products are good looking, with lots of fashionable style and class.

Date of experience: August 11, 2021
Australia
1 review
0 helpful votes
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Products look very different in the pictures.
September 11, 2021
Updated review

A few of the products looked completely different to what was shown in the pictures, with the clothes and jewelry. I was happy with the delivery, the parcel was intact.

Date of experience: September 10, 2021

Good selection, enjoyed shopping
August 11, 2021
Previous review

Good selection, enjoyed shopping.

Date of experience: August 11, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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