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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Australia
1 review
0 helpful votes
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Jackle
September 23, 2021

Easy to find what you require. Great range to select from and great prices too. Very efficient service.

Date of experience: September 22, 2021
GB
1 review
1 helpful vote
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I like the shirts that they sell on this website, my last purchase was a very elegant one, perfect for work, good quality of fabric and finish.

Date of experience: September 22, 2021
California
1 review
1 helpful vote
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The website was easy to navigate and everything went faster than I expected. The prices are excellent (very low) and the quality is high.

Date of experience: September 22, 2021
Massachusetts
1 review
0 helpful votes
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Good purchasing experience
September 22, 2021
Updated review

My experience was great. A few delays but customer service handled it speedily. Selections are lovely. Prices are very good. I'll be back... Bev K

Date of experience: September 21, 2021

My first order
September 10, 2021
Previous review

My first order. Site easy to access items and revise if needed. I'll come back again. Thanks

Date of experience: September 10, 2021
Alabama
1 review
0 helpful votes
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4 blouses
September 22, 2021

Slow delivery, warned of this as ordered. Pictures are not like they look.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Fabulous finds!
September 21, 2021

Overjoyed with the beautifully bright colors of the multicolored giraffe on the sweatshirt I ordered for my sisters birthday. She is just as ecstatic at receiving it!

Date of experience: September 21, 2021
France
1 review
2 helpful votes
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I found it to be a very good online clothing store, so far I have ordered 3 times and I have not had any problems, the clothes are very beautiful and their prices are comfortable, normal delivery times in these cases.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Cute dress!
September 21, 2021

Quick & easy. One thing - you should not have your website go back to the beginning when someone looks at an item. That is very annoying & will probably discourage many people from using your site - I know it will me & I would like to order from you again!

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
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Never again, I will like to return the product no good

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
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System easy to use. Had trouble bringing up info. On another item I wanted.
Gave up!

Date of experience: September 21, 2021

Was told I was eligible for a 50% discount as first...
September 22, 2021
Previous review

Was told I was eligible for a 50% discount as first time buyer. When I clicked on it I was told it was for 15% but no discount appeared. False advertising?
If not, please adjust or explain.

Date of experience: August 23, 2021
Kansas
1 review
0 helpful votes
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Contemporary Styles or all ages.
September 21, 2021

Delivery wait was longer than I anticipated. I will order again knowing it will take longer for the order to be delivered.

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
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About 50-50 with products I received
September 21, 2021

I am very happy with 2 of the four items i received. The other two are not at all what i thaought i was ordering. The fabric is odd and it is causing me to hesitate to reorder.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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STOP! DO NOT BUY FROM HERE!
October 21, 2021

You have a ton of items but they are hard to find. They are not grouped well and when you have 2 items but different colors, they are not on the same page. Your search is incomplete. I typed in giraffe and got only 5 items when you have many more. I spent hours searching your site.
THEN I got the products - YUCK! All the cotton blend fabrics feel like rubber/plastic. The sizes were all incorrect! You have to PAY send to China to return items so no way to return this crummy crap!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Canada
1 review
0 helpful votes
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Will never shop here again.
October 21, 2021

Some prices a little high and the quality of the fabric is poor. The sizing is off. The items look nicer in the photo then in person. The return policy is horrible. The wait time was inadequate. These sizes are for bigger people not petite like me. Bought a t-shirt size small and it fits like a dress.

Date of experience: September 21, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

We also have items on big sale, please check the link as below.

https://www.justfashionnow.com/collections/auto-clearance

Florida
1 review
0 helpful votes
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Not easy to check out. I DO NOT WANT 2 OF EVERYTHING. I DON'T WANT YOU TO CHARGE ME FOR TWO ITEMS OF EVERYTHING. I ONLY ONE OF THE ITEMS.

Date of experience: September 21, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

We already cancelled the duplicated item(s) as you requested, and will process your refund in one week. Please check your account later.

If you run into any issues, please do not hesitate to contact us at [email protected]

Australia
1 review
0 helpful votes
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Pricing and sizing
September 21, 2021

Great prices and great products but the pricing is all wrong

Date of experience: September 21, 2021
Australia
1 review
0 helpful votes
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New clothes
September 21, 2021

Easy to order, did take a while to arrive, some discretion in sizes

Date of experience: September 21, 2021
Washington
1 review
0 helpful votes
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No real choice
September 21, 2021

It was difficult to find the Contact Us information. No phone number and an out of the country address. I ordered a small amount the first time to see what kind of service I received and the quality of your clothes. When I got the order the item was too big. I was informed that there was no smaller size available. Since your item has to be returned to China, the cost of postage isn't worth returning the item.The cost of return shipping is more than the value of the sweater. I will never order from a company that's based out of China again. I'm glad I only ordered one item so I could evaluate the customer service.

Date of experience: September 20, 2021
Ohio
3 reviews
0 helpful votes
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Styles run small, material not what I expected in texture
September 21, 2021
Updated review

Great selection, hope it looks as great as it does in the pictures

Date of experience: September 20, 2021

Great selection for some fantastic clothing
March 13, 2021
Previous review

Great selection for some fantastic clothing

Date of experience: March 13, 2021
Australia
1 review
0 helpful votes
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Terrifying actually. I did not think I would ever get to this point in my purchase. I hope it reaches me

Date of experience: September 20, 2021

Terrifying actually
October 16, 2021
Previous review

Terrifying actually. I did not think I would ever get to this point in my purchase. I hope it reaches me

Date of experience: September 16, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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