Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
One item was not what I ordered. Impossible to return items. Only 15% of cost of order was offered if items were returned. Not pleased at all with experience. Won't order again.
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
Like the clothes in the pictures!
Now just need to see how they fit, quality, and possibly customer service in regards to returns of needed.
Ok. Got the sweaters; two (of the same style) came with sleeve length much shorter then shown in length description(too short to be a full length sleeve for my arms and way shorter in body length then shown) AND, a TOTALLY different fabric then shown. Decent quality products, but quite disappointing all the same. Please ensure pictures and measurement are the same as product pictures.
Ordering was easy, sizing was not true. I usually order a 2XL, but I order 3XL and could not easily get the dresses on and the arms were really tight. Materials were not what I thought they would be. You need to tell us up front that you can't easily return things, especially where they have to be returned to China. This costly and a very long process.
Clothing was fun and creative. Holiday "stuff" was fun and sassy. Delivery was very slow 3-4 weeks and worried us but finally here and the product did NOT disappoint!
Order took to long in arriving, 4 items ordered but only 2 items shipped, one item was damaged and 1 item was satisfactory. Probably won't order from same place again. If I knew it was coming from China I would not have ordered it to begin with
I love the tops except about three I didn't like. Thank you
I love the tops except about three I didn't like.
I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again. Thanks for the great service.
Material most unsatisfactory. Size way too large. Returns present major challenge!
Overall, my online shopping experience here was positive. I ordered my 1 dress and another for my friend. They shipped the product on time. When we opened it, we saw that the product is the same as the online pictures. Excellent client service. Amazing collection. I will order here again and again. Thank you
My shirt was still here for buying. A nice summer spring shirt
Not right sizes smell and material is not good. Overall disappointed in this
Very slow delivery and 2 t-shirts packaged and delivered separately, one several days after the first. Seems very wasteful
Thank you for your feedback and sorry for the inconvenience.
Please change to another browser like google chrome to shop.
If you run into any issues, please do not hesitate to contact us at [email protected]
I eventually got the item though it took a long time to get here, Sept 23 to October 28th.
I love the blouses but seriously? The order took OVER a month to get to me and by that time had to be forwarded by USPS. At lease they got here!
Fantastic selection, and easy to order with no complications
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
If you run into any issues, please do not hesitate to contact us at [email protected]