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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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North Carolina
1 review
0 helpful votes
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Nice buy
October 21, 2021

Awesome deals! I love my new shirt! It fits perfectly

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Tops
October 21, 2021
Updated review

The tops i ordered looked nice but one if the tops sewing quality was very bad, they were not hemed around the sleeves and the thread was very poor quality.

Date of experience: October 21, 2021

Great Range of clothing
October 18, 2021
Previous review

Great Range of clothing.

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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My order
October 21, 2021
Updated review

So far I have no complain about your products. Very good. I just have to be patient with the delivery but it is understandable

Date of experience: October 21, 2021

So far no complaints
October 8, 2021
Previous review

So far no complaints

Date of experience: October 8, 2021

Efficient, on time
June 2, 2021
Previous review

Efficient, on time

Date of experience: June 2, 2021
South Carolina
1 review
0 helpful votes
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Cid
October 21, 2021

Great selection with good prices. The shipping is slow but other than that it was good

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Not what was advertised
November 19, 2021

I did not realize that all these companies are from one clothing manufacturer in China. The patchwork Long sleeved sweatshirt, that looked like a sweater in the lst picture, was a piece of junk and not at all like this (2nd pic). The one I was really looking forward to getting was the blue sweatshirt with the dragonfly! The bottom edge wasn't finished! (3rd pic)I called the company... they said to mail them back... to China! Won't buy from them again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Georgia
1 review
0 helpful votes
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Cheap looking
October 20, 2021

After receiving my orders. They looked nothing like the ads. They were cheap and ugly looking. They are the most ugliest clothes I have ever purchased! Will not do it again!

Date of experience: October 20, 2021
New Zealand
1 review
0 helpful votes
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Poor poor quality
October 20, 2021

Quite happy so far. More reviews would be helpful and more items of natural fibers welcome. I look forward to receiving my items and hoping for good quality.
Cheers, Helle

Date of experience: October 20, 2021
Arkansas
2 reviews
0 helpful votes
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Leggings & Hoodie
October 20, 2021

Great selection & great prices but the fit leaves a lot to be desired. I ordered a large because I didn't want it to be too tight - it's not, matter of fact it is the size of a dress. The leggings I ordered a medium which is my regular size but they are very loose and long.

Date of experience: October 19, 2021
Ohio
1 review
0 helpful votes
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It was easy to order and true to its picture. I wasn't sure of the material but when I got it the shirt was fine.

Date of experience: October 19, 2021
Virginia
1 review
0 helpful votes
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The hassle to return the item for exchange of size, would have ultimately cost us more than the sales price of the item due to postage, additional fees and duty, in having to deal with the Return Center in China. We will be more aware of where the product is coming from or would need to be returned to, if purchased from JustFashionNow's.

Date of experience: October 19, 2021
Washington
1 review
0 helpful votes
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Impossible to return items
October 19, 2021

Easy to use should be way to return items easier. I guess I'm stuck with 2 items.

Date of experience: October 18, 2021
Australia
1 review
0 helpful votes
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Rubbish Products!
November 18, 2021

Never have come to see Products made in a very poor quality! I will warned any woman not to buy any Product from this rubbish place!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Colorado
1 review
0 helpful votes
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Wonderful
October 19, 2021
Updated review

I loved the quality of the Bras for the price that I paid.

Date of experience: October 18, 2021

I think 9.99 is extremely high for shipping
November 4, 2021
Previous review

I think 9.99 is extremely high for shipping.

Date of experience: October 4, 2021

I like the fact that I got free shipping this time
October 4, 2021
Previous review

I like the fact that I got free shipping this time.

Date of experience: October 4, 2021

Great experience I just wish you could get free shipping...
September 24, 2021
Previous review

Great experience I just wish you could get free shipping with final sales.

Date of experience: September 23, 2021

Wonderful
August 13, 2021
Previous review

This was a wonderful experience, I love all your clothing. I am handicapped with paralysis in my arms & legs so I don't get to go shopping. So this is how I do shop & I'm glad I stumbled across your website.

Date of experience: August 13, 2021
New Jersey
3 reviews
0 helpful votes
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Missing things
October 18, 2021

I love the variety and you have my size. I am missing 2 items. I am wondering when I will receive the items or my refund.

Date of experience: October 18, 2021
Switzerland
1 review
0 helpful votes
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I can't say enough about this online store: the clothes, services and my whole history shopping here have been very satisfying.

Date of experience: October 18, 2021
Colombia
1 review
0 helpful votes
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Quality
November 17, 2021

Did not find my discout code that offer for my first order
The neckless I did buy was broken
The size of one dress was toooooo big
The quality of some of the products wasnot the one I did expected

Date of experience: October 18, 2021
Miss W. JustFashionNow Rep
over a year old

As we checked, most of the items in this order are final sale.

The discount can not be combined with any other discount or offer. All activities are mutually exclusive.

Georgia
1 review
0 helpful votes
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Nice clothes but sizes are unreliable!
November 17, 2021

This website seems antiquated and very user-unfriendly. I like the rest of the website for the most part. Its just very awkward and hard to manipulate when you actually try to get your order together and complete payment.

Date of experience: October 17, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Georgia
1 review
0 helpful votes
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New dress
November 16, 2021

Friendly website, my new dress was true to size and overall a perfect experience. Going to the post office to receive the dresses was the most challenging part of the whole experience.

Date of experience: October 17, 2021
Tennessee
1 review
0 helpful votes
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Did not recieve what Iordered
October 17, 2021
Updated review

Loved the styles and have wanted that type of glove with fingers open and have not been able to find locally. That is why I clicked on your add. I also ordered a sweater. When the order came there were no gloves and two sweaters which I kept and did not return. The sweaters are identical. I will give as a gift. But my total should have been $30.00 plus shipping and instead it was $58.00 I have just placed another order for gloves and do hope I receive them. You have beautiful clothing and I do hope we can do business in the future.
Judy Griffin.

Date of experience: October 17, 2021

Loved the styles and have wanted that type of glove...
September 22, 2021
Previous review

Loved the styles and have wanted that type of glove with fingers open and have not been able to find locally. That is why I clicked on your add. Look forward to future shopping.

Date of experience: September 22, 2021
Canada
1 review
0 helpful votes
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Rating
October 17, 2021

Will comment after goods arrived
Goods were a disappointment! The quality of material was poor. When I tried to ask about returning items I was given so many scare topics that I felt I would just end up wasting more money. The refund was pitiful.

Date of experience: October 17, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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