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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The sweaters offered on this website for quality and customer service are readily available, efficient. I have ordered many times with no problems, will order again in the future.
I buy a lot of earrings from your site. Nice selection and good price.
Exactly what I ordered, easy to order
True to size
I found the experience stresses, easy and a karge range of items
No issues. Easy to shop on. Will definitely use again
Easy to order and it was delivered to my mailbox. I didn't have to wait for a delivery truck and make sure I got it.
Placed an order, received email from Just Fashion reflecting items. Sizes were wrong, they had me ordering the same item numerous times. NIGHTMARE CUSTOMER SERVICE. I cancelled within 24 hours, actually same day order was placed on 10. 25. 21 but they kept sending me BS emails, completely ignoring the issues. This company needs to be investigated due to their very questionable business practices. Go figure, it is GB and China. I have all email communications between myself and this scamming company, Just Fashion Now. I have been dealing with these morons for 9 days now and they still ignore the issues and will not refund my credit card. NINE FREAKING DAYS OF DEALING WITH IDIOTS WHO DO NOT UNDERSTAND THE WORDS "CANCEL MY OFRDER". Am hoping my credit card company can get this nightmare company out of my life and MY MONEY REFUNDED.
I was very disappointed to find your return policy was to mail items I didn't want to China! I expected the items to be made in China because of the prices. However, returns to China are not acceptable. I was pleased I decided to keep the items. I was also happy that I received a discount. Thank you.
When I requested to do a return of my order I was told that my email address
And order number did not match, that was not correct. There is no one to talk to and
Explain what the situation is?
Lots of choices, easy to order, reasonable delivery time, good prices.
Good - nice selection of clothing but - sizing seems to be way off and I do not like the material
THE JFN web site is slow and clunky. Will not take in colour choice etc... and the price points do not respond well and jump around. The web site needs upgrading... also COVID may influence DELIVERY TIMES... the parcel will arrive when it arrives... a to expect your parcel info would be good / or/ that it is sent off to me... which country you warehouse from for Eastern Australia Brisbane i do not know. I hope it arrives without too long a delay re shipping. Your dresses last time were 'light' weight not heavy materials.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
We are preparing your JUSTFASHIONNOW order. Once it is shipped, you will be notified by email.
If you run into any issues, please do not hesitate to contact us at [email protected]
I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.
Too hard to navigate the website to find other items of interest
Sorry for the inconvenience!
We would like to suggest you use the SEARCH button to find the items you want.
Could not get offered discount so a little disappointed
Could not get offered discount so a little disappointed
1) Excellent facilities to order
2) Excellent tracking for delivery
3) some items are perfect
4) some items are VERY far away from the image: very poor quality product. I will never wear those:
Bad printing, poor quality fabric. You better not offer those products:
- scarf https://www.justfashionnow.com/products/vintage-scarves-shawls-*******
It looks like WOOL, I receive a poor printed item on a thin polyester. GARBAGE
- Floral-print Casual Sleeveless Shirts & Tops: very bad printing, poor quality fabric. GARBAGE
5) BOOTS Simple Zipper Warm Snow Boots.: Even if I followed the chart for the boots, they are too small. Should order half an inche longer.
6) LEGGINGS: https://www.justfashionnow.com/products/casual-leaves-printed-sheath-pants
The size guide for the leggings doen't fit with the reality: I cant wear them, too large.
JustFashionNow with PayPal was simplicity itself. I ordered vibrant men's shirts to brighten Halloween and Christmas, and they're amazing. Delivery in covid can be a long wait, but these weren't. Easy to order, quick delivery, exactly as advertised, and a pleasure to wear. Only negative is that daily advertising emails are for women's clothing. Not my thing.
Pretty simple, lots to choose from. First time shopper, sure hope the sizing is correct
Pretty simple, lots to choose from. First time shopper, sure hope the sizing is correct
I was sceptical about purchasing from this site as I could not find where they were located. I ordered 4 tops and was not happy with the quality, sizing and color of three of the four items. In addition 3 of 4 items don't look like the pictures at all. Several of the items had a bad odor as well. I read the return policy thouroughly and it states that you can return items and they make it sound easy. I followed the instructions. Their customer service sends the following:
"Our return center is located in Guangzhou, China." We would like to offer you a 15% cash refund for the item(s) in question as compensation; instead of returning the item(s)."
I asked for 50% of my money and they said that was too much! They want to keep 85% of my money! Thsi company knows that anyone buying from the US is going to spend more money returning these items TO CHINA. JustFashioNow is misleading customers and pocketing the money. Let's face it.the quality of the items is dirt cheap so this company is not losing out.
Now I want 75% of my money back ($100 was spent)!
Shelly
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
I purchase the green coat with flowers on it and the dress matching this coat. What I got its a joke. Absolutely not what they advertise, Call them, they want me to send back to China on my expense. PayPal dispute, even they see the pictures of this 100% junk, everything was a lie., style, material. They didn't give me the CR, unless I will send back to China. To make my store short, don't look on this pictures, they are very attractive, I almost order again, I put this in a garbage, DON'T BUY HERE. I destroy the photo, sorry
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
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