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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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California
1 review
0 helpful votes
Follow Emilce H.
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The sweaters offered on this website for quality and customer service are readily available, efficient. I have ordered many times with no problems, will order again in the future.

Date of experience: October 26, 2021
Arkansas
1 review
0 helpful votes
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It takes too long to get orders
October 26, 2021

I buy a lot of earrings from your site. Nice selection and good price.

Date of experience: October 26, 2021
Australia
1 review
0 helpful votes
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My purchase
October 26, 2021
Updated review

Exactly what I ordered, easy to order
True to size

Date of experience: October 26, 2021

I found the experience stresses, easy and a karge range...
October 6, 2021
Previous review

I found the experience stresses, easy and a karge range of items

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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Cute shirts
October 25, 2021

No issues. Easy to shop on. Will definitely use again

Date of experience: October 25, 2021
South Carolina
1 review
0 helpful votes
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Love the top I ordered.
October 25, 2021

Easy to order and it was delivered to my mailbox. I didn't have to wait for a delivery truck and make sure I got it.

Date of experience: October 25, 2021
New Zealand
1 review
0 helpful votes
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Lovely looking garments and great prices. Will be ordering again from you

Date of experience: October 25, 2021
Florida
1 review
1 helpful vote
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Placed an order, received email from Just Fashion reflecting items. Sizes were wrong, they had me ordering the same item numerous times. NIGHTMARE CUSTOMER SERVICE. I cancelled within 24 hours, actually same day order was placed on 10. 25. 21 but they kept sending me BS emails, completely ignoring the issues. This company needs to be investigated due to their very questionable business practices. Go figure, it is GB and China. I have all email communications between myself and this scamming company, Just Fashion Now. I have been dealing with these morons for 9 days now and they still ignore the issues and will not refund my credit card. NINE FREAKING DAYS OF DEALING WITH IDIOTS WHO DO NOT UNDERSTAND THE WORDS "CANCEL MY OFRDER". Am hoping my credit card company can get this nightmare company out of my life and MY MONEY REFUNDED.

Date of experience: October 25, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Canada
1 review
0 helpful votes
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Cats on tops
October 24, 2021
Updated review

I was very disappointed to find your return policy was to mail items I didn't want to China! I expected the items to be made in China because of the prices. However, returns to China are not acceptable. I was pleased I decided to keep the items. I was also happy that I received a discount. Thank you.

Date of experience: October 24, 2021

Pretty darn good
October 20, 2021
Previous review

Pretty darn good

Date of experience: October 19, 2021
Canada
1 review
0 helpful votes
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Difficulty in returning merchandise
October 24, 2021

When I requested to do a return of my order I was told that my email address
And order number did not match, that was not correct. There is no one to talk to and
Explain what the situation is?

Date of experience: October 24, 2021
North Carolina
2 reviews
0 helpful votes
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Happy Buyer
October 24, 2021

Lots of choices, easy to order, reasonable delivery time, good prices.

Date of experience: October 24, 2021
Canada
3 reviews
0 helpful votes
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Quality & sizing
October 24, 2021

Good - nice selection of clothing but - sizing seems to be way off and I do not like the material

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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THE JFN web site is slow and clunky..
November 23, 2021

THE JFN web site is slow and clunky. Will not take in colour choice etc... and the price points do not respond well and jump around. The web site needs upgrading... also COVID may influence DELIVERY TIMES... the parcel will arrive when it arrives... a to expect your parcel info would be good / or/ that it is sent off to me... which country you warehouse from for Eastern Australia Brisbane i do not know. I hope it arrives without too long a delay re shipping. Your dresses last time were 'light' weight not heavy materials.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We are preparing your JUSTFASHIONNOW order. Once it is shipped, you will be notified by email.

If you run into any issues, please do not hesitate to contact us at [email protected]

Canada
1 review
0 helpful votes
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I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.

Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Bad quality pants
November 22, 2021

Too hard to navigate the website to find other items of interest

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

We would like to suggest you use the SEARCH button to find the items you want.

New York
1 review
0 helpful votes
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Everything went well
October 22, 2021
Updated review

Could not get offered discount so a little disappointed

Date of experience: October 22, 2021

Could not get offered discount so a little disappointed
October 1, 2021
Previous review

Could not get offered discount so a little disappointed

Date of experience: October 1, 2021
Canada
1 review
0 helpful votes
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Some items are deceiving
October 22, 2021

1) Excellent facilities to order
2) Excellent tracking for delivery
3) some items are perfect

4) some items are VERY far away from the image: very poor quality product. I will never wear those:
Bad printing, poor quality fabric. You better not offer those products:
- scarf https://www.justfashionnow.com/products/vintage-scarves-shawls-*******

It looks like WOOL, I receive a poor printed item on a thin polyester. GARBAGE
- Floral-print Casual Sleeveless Shirts & Tops: very bad printing, poor quality fabric. GARBAGE

5) BOOTS Simple Zipper Warm Snow Boots.: Even if I followed the chart for the boots, they are too small. Should order half an inche longer.

6) LEGGINGS: https://www.justfashionnow.com/products/casual-leaves-printed-sheath-pants
The size guide for the leggings doen't fit with the reality: I cant wear them, too large.

Date of experience: October 22, 2021
New Zealand
1 review
0 helpful votes
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JustFashionNow delivers!
October 22, 2021

JustFashionNow with PayPal was simplicity itself. I ordered vibrant men's shirts to brighten Halloween and Christmas, and they're amazing. Delivery in covid can be a long wait, but these weren't. Easy to order, quick delivery, exactly as advertised, and a pleasure to wear. Only negative is that daily advertising emails are for women's clothing. Not my thing.

Date of experience: October 21, 2021
North Dakota
2 reviews
0 helpful votes
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Pretty simple, lots to choose from. First time shopper, sure hope the sizing is correct

Date of experience: October 21, 2021

Pretty simple, lots to choose from
September 22, 2021
Previous review

Pretty simple, lots to choose from. First time shopper, sure hope the sizing is correct

Date of experience: September 22, 2021
Illinois
1 review
0 helpful votes
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I was sceptical about purchasing from this site as I could not find where they were located. I ordered 4 tops and was not happy with the quality, sizing and color of three of the four items. In addition 3 of 4 items don't look like the pictures at all. Several of the items had a bad odor as well. I read the return policy thouroughly and it states that you can return items and they make it sound easy. I followed the instructions. Their customer service sends the following:

"Our return center is located in Guangzhou, China." We would like to offer you a 15% cash refund for the item(s) in question as compensation; instead of returning the item(s)."

I asked for 50% of my money and they said that was too much! They want to keep 85% of my money! Thsi company knows that anyone buying from the US is going to spend more money returning these items TO CHINA. JustFashioNow is misleading customers and pocketing the money. Let's face it.the quality of the items is dirt cheap so this company is not losing out.

Now I want 75% of my money back ($100 was spent)!

Shelly

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

Florida
1 review
0 helpful votes
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This is not what you see
November 20, 2021

I purchase the green coat with flowers on it and the dress matching this coat. What I got its a joke. Absolutely not what they advertise, Call them, they want me to send back to China on my expense. PayPal dispute, even they see the pictures of this 100% junk, everything was a lie., style, material. They didn't give me the CR, unless I will send back to China. To make my store short, don't look on this pictures, they are very attractive, I almost order again, I put this in a garbage, DON'T BUY HERE. I destroy the photo, sorry

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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