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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Tops purchased were falsely advertised as being a cotten blend they were 95% Polyester/5% Spandex said I would have to pay shipping to return them.
My wife loved them as did our granddaughter who they were for.
Love what I see but I got 2 shirts extra wrong size will send back
I am auditioning for several dance companies... great for auditions
Pleasant experience but several items were too small. I don't know what to do?
I would like to comment when and after I receive my purchase!
1st order: fabric said "sweatshirt" was in fact French terry. Ad photo enhanced, and design shown larger than in fact. 2nd order: sleeves and body of shirt different dye lots. Large stars shown on outside sleeves at level of center front design, in fact were placed under, in armpit. Looks really stupid. Wanna return? You get to pay shipping to china, and then they give you 15% of price (less shipping). In 1st case that is $3.00. For item total cost paid w/shipping... $38.00. Hubby "buyer beware".
All was good but had problems paying on my credit card at checkout and needed to use another card
Creative, beautiful designs and style. I bought the same size for each top and each fit totally differently. One was ginormous, one was a couple sizes to small.
Creative, beautiful designs and style
Takes a while to arrive, but worth waiting for. Love the variety of goods.
I had to click the cart button several times before it would show my order. The item was too large and I wasn't crazy about the material but instead of returning it I just took the 15% discount and kept it.
Okay, but it was disappointing that it took forever to alive.
Gift was received by but the 2XX was more like a medium in US measurements and she was not able to wear it. I just now gave it as a birthday gift.
It was a little sketchy, but the items arrived as described, but be aware that they run VERY small. I am 5'8" 125 pounds and the womans medium was way too small, would fit a 12-yr-old.
I thought that probably buying clothes online here would not be as good as it seemed. How wrong I was. Beautiful design of my new dress, it looks great, it is not transparent! I am very satisfied with my purchase.
I usually check reviews on companies before purchasing. However, I did not do that this time. They had some really cute Christian sweatshirts and I needed them for gifts so I paid almost 200.00 for my order. They arrived and the items were either 1. Completely different than what was represented. Example is I ordered a sweater that was supposed to be long. It was barely up to my waistband of my jeans. There were NO tags on the item. Literally NONE - in the neck, side anywhere. It looked like it had been shrunk. They made me give them pictures. The sweater was listed as 27" long (and the customer service person said that in the chat) It was barely 16"
OR 2. So much smaller than their sizing guide (I did check that thoroughly). Here is the horrible part. They almost begged me to keep the items with little money returned. I can't use the items and now I either spend a LOT of money on the return or donate them. Horrible customer service, customer policy and simply a rip-off company. I am going to put something in BBB because this is ripping other people off as well. They need to stop doing business in the US. Shame on this company.
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Yes i gave you a great Iwould like to Thankyou for ever thing, That i have order from you,. I have gotten all of my orders from you. SAll three of them,.
Thankyou forever thing,.
Jamesfive.,,,,,,, because i love doing shopping with you, s,.
Could not use discount code and shipping is too expensive which makes shopping less appealing. I thought the product was misrepresented in the ad but not worth paying the shipping to return.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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