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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Colorado
1 review
0 helpful votes
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Falsely advertised material tops were made from
November 16, 2021

Tops purchased were falsely advertised as being a cotten blend they were 95% Polyester/5% Spandex said I would have to pay shipping to return them.

Date of experience: October 17, 2021
Australia
1 review
0 helpful votes
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Good looking granddaughter.
October 17, 2021

My wife loved them as did our granddaughter who they were for.

Date of experience: October 17, 2021
California
1 review
0 helpful votes
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Got my order
October 17, 2021

Love what I see but I got 2 shirts extra wrong size will send back

Date of experience: October 16, 2021
Minnesota
2 reviews
0 helpful votes
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Love the products
October 16, 2021

I am auditioning for several dance companies... great for auditions

Date of experience: October 16, 2021
Australia
1 review
0 helpful votes
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Wrong Size
October 16, 2021
Updated review

Pleasant experience but several items were too small. I don't know what to do?

Date of experience: October 16, 2021

Pleasant experience
October 15, 2021
Previous review

Pleasant experience

Date of experience: October 15, 2021
Canada
1 review
0 helpful votes
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I would like to comment when and after I receive my purchase!

Date of experience: October 15, 2021
California
1 review
0 helpful votes
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Don't buy anything here!
November 14, 2021

1st order: fabric said "sweatshirt" was in fact French terry. Ad photo enhanced, and design shown larger than in fact. 2nd order: sleeves and body of shirt different dye lots. Large stars shown on outside sleeves at level of center front design, in fact were placed under, in armpit. Looks really stupid. Wanna return? You get to pay shipping to china, and then they give you 15% of price (less shipping). In 1st case that is $3.00. For item total cost paid w/shipping... $38.00. Hubby "buyer beware".

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Canada
1 review
0 helpful votes
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All was good but had problems paying on my credit card at checkout and needed to use another card

Date of experience: October 15, 2021
Washington
1 review
0 helpful votes
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Very artistic and creative
October 15, 2021
Updated review

Creative, beautiful designs and style. I bought the same size for each top and each fit totally differently. One was ginormous, one was a couple sizes to small.

Date of experience: October 15, 2021

Creative, beautiful designs and style
September 18, 2021
Previous review

Creative, beautiful designs and style

Date of experience: September 18, 2021

Beautiful selections
September 18, 2021
Previous review

Beautiful selections. Use friendly

Date of experience: September 18, 2021
Kentucky
1 review
0 helpful votes
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Socks
October 15, 2021
Updated review

Takes a while to arrive, but worth waiting for. Love the variety of goods.

Date of experience: October 15, 2021

Plenty of choices and in my size
October 6, 2021
Previous review

Plenty of choices and in my size.

Date of experience: October 6, 2021
Canada
1 review
0 helpful votes
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Perfect
October 15, 2021

Love your colours and fashions. I'm excited to receive my package!

Date of experience: October 15, 2021
Tennessee
2 reviews
0 helpful votes
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Not totally satisfied
October 15, 2021

I had to click the cart button several times before it would show my order. The item was too large and I wasn't crazy about the material but instead of returning it I just took the 15% discount and kept it.

Date of experience: October 14, 2021
Canada
1 review
0 helpful votes
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Efficient but the mail was very slow.
October 14, 2021
Updated review

Okay, but it was disappointing that it took forever to alive.

Date of experience: October 14, 2021

Great, so long as they all fit
February 20, 2021
Previous review

Great, so long as they all fit.

Date of experience: February 19, 2021
Georgia
2 reviews
1 helpful vote
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Size problem
October 14, 2021

Gift was received by but the 2XX was more like a medium in US measurements and she was not able to wear it. I just now gave it as a birthday gift.

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Sizes Run SMALL
October 14, 2021

It was a little sketchy, but the items arrived as described, but be aware that they run VERY small. I am 5'8" 125 pounds and the womans medium was way too small, would fit a 12-yr-old.

Date of experience: October 14, 2021
Greece
1 review
0 helpful votes
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I thought that probably buying clothes online here would not be as good as it seemed. How wrong I was. Beautiful design of my new dress, it looks great, it is not transparent! I am very satisfied with my purchase.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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This company is a SCAM company
November 13, 2021

I usually check reviews on companies before purchasing. However, I did not do that this time. They had some really cute Christian sweatshirts and I needed them for gifts so I paid almost 200.00 for my order. They arrived and the items were either 1. Completely different than what was represented. Example is I ordered a sweater that was supposed to be long. It was barely up to my waistband of my jeans. There were NO tags on the item. Literally NONE - in the neck, side anywhere. It looked like it had been shrunk. They made me give them pictures. The sweater was listed as 27" long (and the customer service person said that in the chat) It was barely 16"
OR 2. So much smaller than their sizing guide (I did check that thoroughly). Here is the horrible part. They almost begged me to keep the items with little money returned. I can't use the items and now I either spend a LOT of money on the return or donate them. Horrible customer service, customer policy and simply a rip-off company. I am going to put something in BBB because this is ripping other people off as well. They need to stop doing business in the US. Shame on this company.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Canada
1 review
0 helpful votes
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Yes i gave you a great Iwould like to Thankyou for ever thing, That i have order from you,. I have gotten all of my orders from you. SAll three of them,.
Thankyou forever thing,.
Jamesfive.,,,,,,, because i love doing shopping with you, s,.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Love it
October 13, 2021

Very easy website to use! Love it. Very easy navigation.

Date of experience: October 13, 2021
California
1 review
0 helpful votes
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Could not use discount code and shipping is too expensive which makes shopping less appealing. I thought the product was misrepresented in the ad but not worth paying the shipping to return.

Date of experience: October 13, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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