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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Last time I ordered the ling maxi dress it was not in stock. Hopefully it will come this time
I ordered Christmas presents early. Shipping takes a while but I'm early!
I will not be ordering from this company again. The orders take forever to arrive. I ordered some swimsuits on 5/25 - they are estimated to arrive the first week of July. Ridiculous.
I like that there are a lot of choices on each page!
I returned 4 items to CA. After submitting my tracking number I have not heard one word for you. Please acknowledge that my refund is being processed. A little communication goes a long way.
As far as the merchandise is concerned I'm pleased with the quality.
I had a difficult time checking out. The checkout page kept flipping back to clothes
I didn't want.
Selection good but sizes are not consistent with the measurements
I purchased gifts for my wife at Christmas. She liked them but sizes were wrong. I returned them and paid $60 postage. That's the last I've heard from them. I'm out the original cost, postage and garments. Not pleased.
They often changing name, back in February was under the name HR harinrnesr. They stole my money never received my merchandises, I stop counting my emails and every time they responded oh your order is on the way, 5 months later they no longer existed on google, they a bunch of crooks just be careful.
Great new styles, easy to navigate. I would like to have measurements of all the individual styles instead of generic sizes, as I am frequently buying for family out of state/ country as gifts and that would make it easier since they are not here for me to to judge their size, but I do have their measurements. Some of the items have measurements and that is extremely helpful!
Beautiful items with great prices, easy ordering
Item was rather late. When received is large, which is what i orderd, but really large. I can take it in.
I wear a size M or 12. Thank you. Your products are very fashionable and affordable.
There was a lot to choose from as always. Lovely patterns, and colors. Pages easy to read. Thank you M
You have quality and great prices and your payment in 4 allows a person to be able to get things for people on a fixed income
JFN has good quality and price which without karnataka I wouldn't be able to get anything
Love the 4 payments because I am on a fixed income your great.
It's great for me being on a fixed income
I found it a little confusing to navigate. There's not a whole lot else to say.
Nice styles, reasonable prices. But when I received the clothing I found the items (all size L) to differ greatly from one to the next. One was much too large, one fit just right had slits along the neckline that didn't show in the web photos. They look like holes or failed stitching, but are clearly deliberate. The third has a line of buttons along the neckline coming together in a vee with additional buttons below, but if you do up some of the buttons they don't line up correctly. I gave the really large one to a friend whom it might fit. I'm wearing the other two.
I received two of three things ordered; the third was marked "out of stock" after I ordered it, so I have no idea whether it will be sent. The other two items did arrive and appear quite nice, but the shipping time was very long, apparently because they are shipped from China. I have no objection to waiting to receive them, but it would be nice if some indication had been given that it takes so long to ship to the US before I had ordered them.
Nice looking clothes/shoes. Shipping rate too high.
So much to choose from. Love how you keep track of what I was looking at.
Everything came in, all fit very well! And the quality is good!
Only problem, the time it took to get the order... otherwise... ok.
Disappointed with the dress. Picture and description showed dress was street length. When it arrived, it is almost to my ankles! Also size runs smaller. Dress material is okay, but duster material is very cheap looking! Don't think I will order from here again! Had to go and purchase another dress for the wedding!
Sorry I wasn't allowed to use the discount code on my first order.
I have placed two orders the Ist came Superb
I had to wait for the other part l am not sure about it When the next part of the order comes
And l can marry them together l will be able to
See if my choice is right
Size medium did not fit good, for me, ordered a large for loser fit. Beautiful tee designs.
Large was to big, hung off shoulders….will donate to charity.
Size medium did not fit good, for me, ordered a large for loser fit. Beautiful tee designs.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Dear Customer,
We are sorry to hear about your disappointing experience with our company. We understand that you purchased gifts for your wife at Christmas, and unfortunately, the sizes were not suitable.
We apologize for any inconvenience caused by the incorrect sizing and that you had to pay $60 in postage to return the items. We also understand that you have not received an update on your refund since returning the garments.
Please share your order number with us so that we can investigate this matter further and provide you with an update on the status of your refund. We want to make things right and ensure that you receive the resolution you deserve.
Once again, we apologize for any frustration or inconvenience caused by this issue. We appreciate your patience and look forward to resolving this matter as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Best regard,
Kary
JUSTFASHIONNOW