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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very explainable good shipping I didn't have a long wait
I love the presentation that you give for each of your clothing items. Also, I appreciate the number of discounts I can get. I also love the styles that you present, and the fact that you are reliable. I have found your clothing to be exactly what you present. Big plusses all around.
I love the clothing that you have, and I like the way you present them. Most of all, I like your prices. :)
The multiple dresses I purchased are of good quality and basically as described. Unfortunately, 4 out of the 7 items exceeded their corresponding detailed measurements in the SIZE GUIDE in the shoulder, bust and length.
The tops I received were huge and of terrible quality which tells me the sizing chart is not accurate. Immediately I get an e-mail from them offering me a percentage for a cash refund & to keep the item. Why would I keep a too large item? I started wondering about their policy and sent an e-mail questioning how much each item cost... that started about half a dozen e-mails back and forth. The total cost of my order was $74.94 and my refund came to around $35. I decided to cut my losses and will not order from this company again.
Tops are a bit thin, not as durable material as I would have liked to see, but the price is nice!
It is fast and easy to order and pay on your website.
Always easy to place an order. Just put it in the cart, add more if you like. Then go through and pay. Couldn't be easier.
Ordering is quick and easy. Shipping is reasonably fast.
Ordering was quick and easy. The hard part was limiting my order because I liked just about everything being advertised.
I LIKE YOUR FASHION AND ENJOY JUST LOOKING.
I enjoyed looking at everything you have on sale. Ordering was easy. Thanks.
Easy to search through the products. Size descriptions were accurate.
I get compliments all the time on the shirts that I purchased. I love the selection and the price. Will be ordering again.
Would like it easier to search for all your wonderful items. Also, I am still waiting for one of my shirts to be delivered.
Large selection and ease of ordering and checking out
I ordered a dress size small but it is really big and I am unable to wear it.
I will need my money back as I did not receive my sundress I ordered on June 4.2023. I will not be purchasing any more items from JUSTFASHIONOW. I also bought a black top that I was not allowed to return and another sundress that was the wrong colour.
Dear customer,
We are sorry to hear that you are upset and disappointed with our company. However, after checking your order, we found that the sundress you mentioned was not included in your order. Additionally, we did not receive any return requests from you.
We also responded to your previous email regarding the return request but did not receive a response back from you. Unfortunately, as the return deadline has passed, we still want to help resolve this issue for you. Please reply to our email so that we can discuss other possible solutions. We value your business and hope to have the opportunity to provide you with a better shopping experience in the future. Thank you.
Best regards,
Jules
JUSTFASHIONNOW
The fit was not good and the quality was not good the picture was better than actual product
I have ordered many times and have loved everything I have gotten. Quality is great and you can't beat the price. I would recommend Just Fashion Now to anyone. They go beyond to make your shopping experience a great one.
I really like the different styles and colors that are offered. The prices are great! Thanks.
I really like the different styles and colors that are offered. The prices are great! Thanks.
JustFashionNow has a great selection of stylish clothing at very affordable prices. I just recently purchased a pair of mesh slip on shoes and they are extremely comfortable and well made. They will look very stylish with my jeans.
Easy to shop and pay.Items looked great on pictures, but when you received them? The quality is not good at all.
The information re: shipping and tracking was at the most inaccurate
I tried to return an item and was complete frustrated by your website. I was unable to return the item and ended up donating it to charity, a complete financial loss for me. And you lost a customer.
Dear customer,
We are sorry to hear that you were frustrated with our website when attempting to return an item. However, we have not received any emails or return requests from you.
We are happy to help you with your return issue. However, we found that your order has exceeded the return deadline. We regret to inform you that we can no longer assist you in processing a return request.
We apologize for any inconvenience caused. If there is anything else we can do to assist you, please do not hesitate to contact us at [email protected].
Best regards,
Jules
JUSTFASHIONNOW
Difficult to reach option to pay by credit card
Lots of items to choose from and good prices. I was very pleased with my items. Thank You.
Very good prices and merchandise. I am a first time shopper on Just Fashion Now.
Somehow 2 items were doubled. Return process was cumbersome so I kept the items and donated to Goodwill.
Dear Customer,
Thank you for your recent purchase from our store. We are very sorry for the inconvenience caused to you due to repeated orders and the cumbersome return process.
We appreciate your decision to donate the additional items to Goodwill, and we are glad to hear that they were put to good use.
We have submitted your feedback to the relevant departments and will work hard to improve our services and processes in order to better provide customers with an easy and fast shopping experience.
If you experience any issues with your future orders or have any feedback on how we can improve our processes, please do not hesitate to contact us. We value your business and hope to serve you better in the future.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help
Best regard,
Kary
JUSTFASHIONNOW
Items looked great in the pictures but when I received them I didn't like the feel of the fabric. The prices of the clothing are excellent but the charges for shipping and returning are high. I've shopped with other companies with more generous ship and return prices/policies and that makes me want to continue to shop with them. I'm sad because the prints are attractive. One item I purchased I really like and it fits well.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your feedback regarding the item(s) received. We are sorry that the size of item didn't work out as expected.
We sincerely apologize for all inconvenience.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
We are committed to enhancing our service to simplify the process for customers in selecting their ideal size with greater accuracy.
We do hope you will have a better shopping experience with us in the future. Thanks for your feedback.
If you need additional assistance, please feel free to contact us by email at [email protected]
Best regard,
Mandy
JUSTFASHIONNOW