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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I love the colors and it is a easy site to shop but sizes differ. Sizes to what I found that if you are a plus size 2 you will need to order plus 3.
Took quite awhile to receive the entire order. Was not happy with the fabrics or fit.
Easy order, some products I thought was embroidered but was not, hard to determine sizes for petites
EASY TO SHOP BT WAY TOO MANY BEAUTIFUL TOPS, i AM ANXIOUS TO GET AND WEAR THEM. SURE HOPE THEY ALL FIT.
This was a quick and easy experience. The sizing charts were very helpful for the first dress, a beautiful floral summer dress, I ordered. It fits perfectly. I should have stopped there.
The other three dresses I tried to order did not match up as accurately and do not fit as well so I am returning them.
It is easy to shop and the styles are really nice.
This was really good shopping and beautiful blouses to take care of all my family,
The item details, descriptions, and reviews are sparse. The fabric specs often conflict, so something is wrong there. The hover-menus are very anti-touch-screen. Pages lag sometimes. Checkout process was easier than most sites. Overall not too bad at all!
All of the clothes were very small. Not near the size listed on the sizing chart.
Prices seem too good to be true! Clothes are very cute and also unique as pictured on the website, however the actual products were of poor quality. I applied for a refund but never received the email with instructions that was promised. Then went on a chat session with a polite CS rep. I chose option of 25% refund and will donate the items. Not sure if or when I will receive the partial refund.
The ads and the site are a bit confusing as to how to use them. When I started, there was a 15% off coupon, later there was an 18% off offer, then there was a 20% off offer, then a 25% off, but I never saw how to get any of the coupon codes, except the first. If there is a way to still get the 25% off, let me know--I would love that!
None of the clothes fit, all looked horrible on me, not at all like they looked on the models. Returning them to China would have cost over $100, so I was stuck with getting 15% back from my $190 purchase--I wasted a lot of money, as it turned out, and I will not recommend that anyone use your company.
The ads and the site are a bit confusing as to how to use them. When I started, there was a 15% off coupon, later there was an 18% off offer, then there was a 20% off offer, then a 25% off, but I never saw how to get any of the coupon codes, except the first. If there is a way to still get the 25% off, let me know--I would love that!
So far so good. Just the shipping is too much cost and it takes long too, also the item is too big. I can't use it it anymore as it is too expense to return and lick of time to return it.
So far so good. Just the shipping is too much cost and it takes long too
I order a blouse that didn't fitI got it. In order to return you have send to China and pay the postage any any fees. Which makes it more costly to return something for a refund. They gave me a choice to keep it for 15% refund. I took that option and have not informed how or when that will arrive. Never using them again!
The dress and blouse that arrived bear no resemblance to those shown on the website. They are super ugly and are way too big for me. I wear medium but these items fit like a large. I will be returning these items and expect to get my refund promptly. I should also mention that it took about 3 weeks for delivery. I have no intention of shopping at that website again.
I hope I like the items when they arrive.
Got everything correct except one skirt that I ordered in black came in a cream color with tulips on it. Not exactly what I had in mind. The skirt was advertised as a workout/tennis skirt with undershorts, it's made of material that wouldn't survive one workout. Don't list something as "workout gear" if there's no Lycra Spandex, cotton, etc. or any other material workout close are made of.
I'm a 1st time buyer and found it a bit difficult to find out where the product ordered was shipping from or how long it would take to get here. The size charts helped a bit, but I found that most of the sizes didn't conform to my body size, which is a U.S. 6 petite.
The shirts arrived after 3 weeks from 2 different locations in the states. I was beginning to wonder if they were coming from China!
First time I have used your web site. It was very easy and convenient. You get an a plus for service.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

