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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Your return policy is atrocious... the worst experience I have ever had to endure and on top of it to be told I have to return items to CHINA... AT MY OWN EXPENSE... IS AN ABSOLUTE INSULT as a customer when it shipped to me from California. I now have many items that are paid for... that don't fit and to return them would at best cost me half of what I paid for the entre order
Like what I saw so purchased several items
At my age, there are not a lot of places that provide a good selection.
Ordered 4 medium t. Shirts. Sizes are inconsistent.
I thought I ordered the largest size you offered. I assume that would be extra large. There is no label on the cloting indacating the size. It is way to small for me. I will be gifting it to one of my daughters.
I wear a 9 1/2 and thought I ordered a 10 because there were no half sizes and they told me I ordered a 4.5! The shoe is cute but I wish I would have looked over my order better. I'm sure it was my fault but I'm still disappointed.
Fairly easy experience. Had to call customer service. They were very friendly and helpful
Like your products and style of clothing.
Would like two tops to be shipped together under the one cost. Thankyou.
Tops were delivered same day., before expected delivery date. A nice surprise.
Like your products and style of clothing.
Would like two tops to be shipped together under the one cost. Thankyou.
Tops are cute and nice and stylish. Only wish they would tell of care of product on the web sit, Most are suggested "line dry", while not a problem, it is always best to know ahead of time. L
Goods received were great quality and fitted just like ordered
Refreshing -- no issues in ordering my things --
Found the shipping costs; however, to be very high
A better decision would be to avoid any shopping from China. I didn't read the fine print to see that things would be 'Imported'.
Thin fabric, uneven seams, fit was clumsy. I am responsible for sending the order back, and that's to China... more disappointment.
The dresses looked great online, but I was very surprised when I saw the product.
Great very helpful. It was easy to order I love the pay as you go and the styles are to die for
Order was received and I must have been asked at least 5 times to confirm. Nothing looks like it does on line, always a very heavy Polyestyer material.
My first order hope product is also a great dress.
I wanted to return it and they said that it would probably cost more to return than what I paid for the dress. They were very concerned that I was not happy so they suggested a percentage off of the return and I agree. They were very nice to deal with.
It was fine, I just wanted it a little earlier. It said in the add 10 to 15 days and it took about a month. The item were great, I loved the item I receive.
Easy way to shop and place my order got all my items and was very satisfied with my order
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

