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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was not informed that one item would not be coming with the entire order. Had to wait for the shirt
The quality is poor but you get what you pay for. Or maybe you don't. Long shipping times and frequent delays. I am still waiting for items I ordered over a month ago. The sizing and proportions are odd. The materials are cheap and the construction is terrible. If you want cheap, disposable clothing that lacks style, then you are in luck! You might be better off going to a thrift store or Walmart. At least you would know exactly what you are getting. I will no longer waste my money on this company.
Beautiful clothes. Great prices. I ordered two pairs of ballet type shoes (red and blue). The red pair were way too small but the blue fit perfectly. I love them
Quality clothing for reasonable prices. Styles available were plentiful
It said I would get free shipping but it charged me
Always enjoy your clothes, great fit for my body type
Very quick delivery, considering COVID, so thank you and good quality
Good prices and trendy styles. My top was delayed a long time and I just received it. I love the top and can't wait to wear it when it gets cooler.
Website is easy maneuver, Have always had luck finding items. Great price for most of their stock. Always have my size.
Checking out didn't go as smooth as I thought it would
2 habits ne me conviennent pas comment procéder à leur retour et obtenir un remboursement
Cher client,
Nous sommes désolés d'apprendre que les articles reçus ne vous conviennent pas. Nous sommes là pour vous aider à effectuer le retour et à obtenir un remboursement.
Pour effectuer un retour, veuillez suivre notre politique de retour：https://www.justfashionnow.com/information/returns
Vous pouvez également contacter notre équipe de service à la clientèle pour soumettre une demande de retour pour vous par email ou service à la clientèle en ligne, vous pouvez cliquer sur ce lien pour nous contacter：https://www.justfashionnow.com/information/contact-us.
Nous sommes désolés si vous n'avez pas reçu de réponse à votre courriel précédent. Nous avons vérifié que nous avons répondu à votre courriel de demande de retour le 5 juillet et le 10 juillet, veuillez prêter attention à la vérification.
Si vous n'avez pas reçu notre courriel, veuillez vérifier vos spams car ils sont filtrés par le fournisseur de services. Vous pouvez également contacter notre service clientèle en ligne.
Nous espérons que cela vous aidera.
N'hésitez pas à nous contacter par courriel à l'adresse [email protected]. Notre équipe du service clientèle est toujours là pour vous aider
Meilleures salutations,
Kary
JUSTFASHIONNOW
So far so good. Can't wait to get my pants. Got my pants, wash up very nicely. I rolled the waist down as the crotch was too long, otherwise great fit.
The shoes that I bought came totally damaged and i wrote and sent pictures and nobody answered to me and never refund me the money. I was stolen!
It was easy but this is my first time with JFN and I'll know more when I see the quality of the products I purchased.
Always good with a lot of different styles to choose from.
Always pleasant and easy to look at the lovely garments. Good service. I am informed if an item is out of stock. Thank you all for your service.
Always good shopping experience. Your shipping fee is exorbitant. Have never paid so much from shopping elsewhere online. It is really unjustifiably expensive.
Lovely clothing, easy to order and lovely product once received.
Good shopping but in the past have put my wrong surname and completely incorrect addresses. There are two parcels on the way to me now with wrong addresses so I wrote to you to ask if you could have them changed at this stage and I don't think you can. PLEASE MAKE SURE THIS ORDER HAS THE CORRECT NAME AND ADDRESS PLEASE.
I have ordered blouses a while ago which have not reached me yet but the ordering went smoothly and I hope the two lots of goods reach me soon. Thank you.
I have purchased goods from you before and had forgotten your name so looked at the label in my T shirt, found your name and ordered some lovely items. You have many to choose from so it is a pleasure dealing with you. Thank you.
Fantastic just referred another client
And I also referred another to this site
Awesome always enjoy scrolling through the pictures
Bisher waren die Artikel nicht gut passend oder vom Material her nicht den Erwartungen entsprechend. 1 Versuch wage ich noch
Der Zugang zum persönlichen Konto und dessen Bearbeitung sowie der Kundenservice sind allerdings sehr schlecht, in Kommunikation, Reaktion, Bearbeitung.
Abwicklung von Rücksendungen ist katastrophal und miserabel.
Ärgere mich, da bestellt zu haben.
Ich werde nicht wieder bestellen.
Sehr geehrter Kunde,
Wir entschuldigen uns für jegliche Verwirrung oder Unannehmlichkeiten, die durch die Preisänderungen auf unserer Website verursacht wurden. Wir bemühen uns, unseren Kunden transparente und genaue Preisinformationen zu geben, aber es kann Faktoren geben, die die Preise beeinflussen, wie z.B. Rabatte, Versandgebühren oder der Versandort.
Wir bedauern zutiefst, dass Sie mit unseren Produkten und unserem Kundenservice unzufrieden sind. Wir nehmen Ihre Bewertung sehr ernst und möchten sicherstellen, dass wir das Problem so schnell wie möglich lösen.
Nach Überprüfung haben wir Ihre Bestellung heute zurückerstattet, bitte achten Sie auf die Überprüfung.
Wir verstehen, wie frustrierend es sein kann, keine angemessene Antwort auf Ihre Anfragen zu erhalten oder Schwierigkeiten bei der Rückgabe von Artikeln zu haben. Wir werden unser Bestes tun, um unsere Kommunikations- und Rückerstattungsprozesse zu verbessern, damit solche Probleme in Zukunft vermieden werden können.
Bitte zögern Sie nicht, uns per E-Mail zu kontaktieren: [email protected]. Unser Kundendienstteam ist immer für Sie da.
Mit freundlichen Grüßen,
Kary
JUSTFASHIONNOW
Bisher waren die Artikel nicht gut passend oder vom Material her nicht den Erwartungen entsprechend. 1 Versuch wage ich noch
They had all the styles that I was looking for. The checkout process was quick and easy. I was denied returning 2 dresses that were unusable by me.
Dear Customer,
We apologize for any inconvenience you experienced in regards to returning two dresses that were unusable for you.
However, we would like to clarify that we did not deniy your return request. We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information last month. We wonder if you have received it.
Kindly double-check the email address which you used for placing the order to ensure that you are checking the right inbox. If you still can't find the email, please check your spam folder as well.
Alternatively. Please contact us again via email [email protected] or livechat. Once we receive your message, we will do everything we can to process your return promptly and keep you updated on its status.
Best regard,
Mandy
JUSTFASHIONNOW
They had all the styles that I was looking for. The checkout process was quick and easy.
I couldn't find the dress advertised on Facebook but still found several others I really liked. Then y'all were out of stock on another item I purchased but refunded me quickly.
I couldn't find the dress advertised on Facebook but still found several others I really liked.
Not very good quality, very flimsy for the value I paid.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for any inconvenience you may have experienced with the sizing of our products. We understand how frustrating it can be when sizing is not consistent and it makes it difficult to find the right fit.
We strive to provide accurate sizing information on our website and we are constantly working to improve our product descriptions and size charts. And we provide measurement methods and corresponding sizes on the product details page.
Regarding the inaccurate size you mentioned, if you can provide more details, it will help us better solve your concerns
We encourage you to refer to our size chart and product descriptions before making a purchase, and if you have any specific questions about sizing, please do not hesitate to contact us. We are always happy to provide additional measurements or information to help you make an informed decision.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help
Best regard,
Kary
JUSTFASHIONNOW