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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Australia
1 review
0 helpful votes
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Good service
July 23, 2023

Very easy to shop online. The sizing is true to size. There was only one product out of the lot I bought where the fabric was average but overall, the clothes sat very well and looked smart.

Date of experience: July 22, 2023
Kentucky
2 reviews
0 helpful votes
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Great products
July 23, 2023
Updated review

Easy-to-use everything I have ordered I've been well pleased with. Price is good product is good quality.

Date of experience: July 22, 2023

Awesome
April 30, 2022
Previous review

Awesome. Fast and easy transaction.

Date of experience: April 30, 2022
Maryland
4 reviews
0 helpful votes
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Great
July 22, 2023
Updated review

Keep up the good work the fashions the prices the varieties

Date of experience: July 22, 2023

Love it!
June 10, 2023
Previous review

So much to choose from lovely colors unique fashions

Date of experience: June 10, 2023

Great sale great fit great price check them out just...
April 18, 2022
Previous review

Great sale great fit great price check them out just righr

Date of experience: April 17, 2022
Australia
1 review
0 helpful votes
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Love it
July 22, 2023
Updated review

Love it, except for the conversion rate and the delivery time, my first order delivery time was great, I receive it in three weeks, but since then NOT so much, on one of my orders I, have to cancel order because my order was till in progressing weeks later.

Date of experience: July 22, 2023

It was very pleasurable
November 25, 2022
Previous review

It was very pleasurable

Date of experience: November 25, 2022

Very good indeed
November 2, 2022
Previous review

Very good indeed

Date of experience: November 2, 2022
Virginia
3 reviews
0 helpful votes
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Item for my daughter who has yet to try on
July 21, 2023
Updated review

Good so far Can't give a final critique until my daughter tries on the dress. Looks beautiful

Date of experience: July 21, 2023

Concise functions and nice products
February 3, 2021
Previous review

Concise functions and nice products

Date of experience: February 3, 2021
Canada
1 review
0 helpful votes
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I needed some summer clothes so I tried JustFashionNow and had a hair pulling out kinda experience. I basically begged them to look over my 25 or so email and be fair and finally they did so I thought I'd give them a second chance. It's the same nightmare? I'm not sure they even read them because they can't seem to understand or resolve issues in a timely manner. I about to delete my order again and never ever look back. I wonder if the owner knows just how how many customers they lose because of terrible communication?

+6
Date of experience: July 21, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for any frustration or inconvenience you may have experienced while trying to resolve your issue. We understand your frustration and we take your concerns seriously.

As a company, we strive to provide excellent customer service and are committed to resolving all issues promptly and effectively. We would like to assure you that we will investigate this matter thoroughly and review all communication between you and our staff.

We would be happy to escalate this matter to a supervisor or manager in order to find a resolution that meets your needs. Could you please advise your specific concerns or questions about your orders?

Upon checking, you created 3 orders and only paid for one order. That order was canceled and refunded per your request.
Please check the email we sent on 2023-07-22. We have listed the details of three orders(including two unpaid orders). If you need to finish the payment for the two unpaid orders, please click on the link we sent by email. If you don't want to pay for them, please ignore the unpaid orders and let them expire.

Once again, we apologize for any inconvenience this has caused you and we appreciate your patience during this time. Please let us know if there is anything else we can assist you with.

If you have any further questions or concerns regarding your order, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.

Best regard,
Echo
JUSTFASHIONNOW

Virginia
1 review
0 helpful votes
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The site is easy to shop on, what I really like is you get to see a size chart and you know what material the item is made of.

Date of experience: July 21, 2023
Massachusetts
3 reviews
0 helpful votes
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I still have not received one of my items
August 20, 2023
Updated review

Things were NOT delivered in a timely manner and I didn't like that the items all arrived separately, at least for the ones I actually received

Date of experience: July 20, 2023

My first time buying here, the clothes look beautiful...
June 3, 2023
Previous review

My first time buying here, the clothes look beautiful and hopefully they will look as nice when they arrive. You have many beautiful items.

Date of experience: June 2, 2023
Vermont
2 reviews
0 helpful votes
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Efficient customer service but no product
August 19, 2023
Updated review

The pants I ordered were not being shipped because there was an order issue with the manufacturer. I was disappointed I could not get the pants, but the customer service I had was very good. A refund was requested and my credit card was credited in a matter of days They also respond to email messages!

Date of experience: July 20, 2023

So far, so good
June 17, 2023
Previous review

So far, so good

Date of experience: June 17, 2023
Kansas
2 reviews
0 helpful votes
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Loser
July 20, 2023

Great fashions!made order for blouse. Six weeks later, I'm told it is out of stock, so cancelled.

Date of experience: July 20, 2023
New Mexico
1 review
0 helpful votes
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Waiting for my refund product was very cheap didn't fit.

Date of experience: July 20, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for any inconvenience caused by the product you received not fitting properly, and we understand your disappointment with the quality of the item. We are committed to providing our customers with high-quality products and excellent customer service, and we take all feedback seriously.

The refund will be sent to your original payment account within 3-5 business days.
Important Notice: It depends on your financial institution, credit or debit cards may take an additional 3-7 business days to process.

Thank you for bringing this to our attention. We appreciate your patience and understanding, and we look forward to serving you better in the future.

Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help

Best regard,
Kary
JUSTFASHIONNOW


So fae so good
June 16, 2023
Previous review

So fae so good

Date of experience: June 16, 2023
Minnesota
2 reviews
0 helpful votes
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Old and cold
July 20, 2023
Updated review

Items colors look bright and colorful online but in person are dull. Sizes were much bigger than chart described. Love all the selections. Shipping is slow and somewhat high.Price of items great.

Date of experience: July 20, 2023

Lots of selections
June 20, 2023
Previous review

Lots of selections.

Date of experience: June 20, 2023

Shipping seems excess compared to other shopping experiences
March 14, 2021
Previous review

Shipping seems excess compared to other shopping experiences.

Date of experience: March 14, 2021
Illinois
1 review
0 helpful votes
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Very happy with quality and fit
July 20, 2023

Great looks! I hope they are wearable for the events i have planned

Date of experience: July 20, 2023
Indiana
1 review
0 helpful votes
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Awesome item!
July 20, 2023

Thanks! Love it. Awesome item! Item as displayed & a comfort fit. I received fast & item was packaged well. Thanks!

Date of experience: July 19, 2023
Canada
3 reviews
0 helpful votes
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Sizing seems a little helter skelter but overall, it's a huge selection. The truth will come when it's delivered, hopefully it's an excellent result.

When it all arrived, most of the clothing fitted, the only ones that didn't were the ones that I didn't go with my gut and obeyed the cm chart. Those didn't fit. Thankfully, I only did that twice out of the 7 I purchased. I was able to pass them to people that they did fit. Everyone wins.

Date of experience: July 19, 2023
West Virginia
2 reviews
0 helpful votes
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Not like pictured
August 18, 2023

The products look different once you receive them. The quality is not good on some items

Date of experience: July 19, 2023
Florida
1 review
0 helpful votes
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Wrong Sizes
July 19, 2023

I was sent several blouses in the wrong size. I admit that I might have ordered the one blouse in a XXL because that was the largest size available in that style (and it does fit), but the blouse that was a small should never have happened. If all the other blouses were a 3X, one would think someone would have caught that and make a phone call to me see if that was correct.

Date of experience: July 19, 2023
Guam
1 review
0 helpful votes
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None receipt of order.
August 18, 2023

My first time shopping with JFN. Once I receive my order and try on the merchandise, I will decide if I will purchase more.

Date of experience: July 19, 2023
Australia
2 reviews
0 helpful votes
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Pleased
July 18, 2023

Very ease to deal with, very happy with my purchase.

Date of experience: July 18, 2023
Michigan
1 review
0 helpful votes
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Almost perfect.
July 18, 2023

I wish that each item had a number, so I could look the item up by number later.
The first item arrived in about 2 weeks, but the 2nd item arrived in 4 1/2 weeks. The first item was not made quite right, but the 2nd item looks better. They are the same blouse in different colors.

Date of experience: July 18, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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