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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Very easy to shop online. The sizing is true to size. There was only one product out of the lot I bought where the fabric was average but overall, the clothes sat very well and looked smart.
Easy-to-use everything I have ordered I've been well pleased with. Price is good product is good quality.
Keep up the good work the fashions the prices the varieties
Great sale great fit great price check them out just righr
Love it, except for the conversion rate and the delivery time, my first order delivery time was great, I receive it in three weeks, but since then NOT so much, on one of my orders I, have to cancel order because my order was till in progressing weeks later.
Good so far Can't give a final critique until my daughter tries on the dress. Looks beautiful
Concise functions and nice products
I needed some summer clothes so I tried JustFashionNow and had a hair pulling out kinda experience. I basically begged them to look over my 25 or so email and be fair and finally they did so I thought I'd give them a second chance. It's the same nightmare? I'm not sure they even read them because they can't seem to understand or resolve issues in a timely manner. I about to delete my order again and never ever look back. I wonder if the owner knows just how how many customers they lose because of terrible communication?
The site is easy to shop on, what I really like is you get to see a size chart and you know what material the item is made of.
Things were NOT delivered in a timely manner and I didn't like that the items all arrived separately, at least for the ones I actually received
My first time buying here, the clothes look beautiful and hopefully they will look as nice when they arrive. You have many beautiful items.
The pants I ordered were not being shipped because there was an order issue with the manufacturer. I was disappointed I could not get the pants, but the customer service I had was very good. A refund was requested and my credit card was credited in a matter of days They also respond to email messages!
Great fashions!made order for blouse. Six weeks later, I'm told it is out of stock, so cancelled.
Waiting for my refund product was very cheap didn't fit.
Dear Customer,
We apologize for any inconvenience caused by the product you received not fitting properly, and we understand your disappointment with the quality of the item. We are committed to providing our customers with high-quality products and excellent customer service, and we take all feedback seriously.
The refund will be sent to your original payment account within 3-5 business days.
Important Notice: It depends on your financial institution, credit or debit cards may take an additional 3-7 business days to process.
Thank you for bringing this to our attention. We appreciate your patience and understanding, and we look forward to serving you better in the future.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help
Best regard,
Kary
JUSTFASHIONNOW
Items colors look bright and colorful online but in person are dull. Sizes were much bigger than chart described. Love all the selections. Shipping is slow and somewhat high.Price of items great.
Shipping seems excess compared to other shopping experiences.
Great looks! I hope they are wearable for the events i have planned
Thanks! Love it. Awesome item! Item as displayed & a comfort fit. I received fast & item was packaged well. Thanks!
Sizing seems a little helter skelter but overall, it's a huge selection. The truth will come when it's delivered, hopefully it's an excellent result.
When it all arrived, most of the clothing fitted, the only ones that didn't were the ones that I didn't go with my gut and obeyed the cm chart. Those didn't fit. Thankfully, I only did that twice out of the 7 I purchased. I was able to pass them to people that they did fit. Everyone wins.
The products look different once you receive them. The quality is not good on some items
I was sent several blouses in the wrong size. I admit that I might have ordered the one blouse in a XXL because that was the largest size available in that style (and it does fit), but the blouse that was a small should never have happened. If all the other blouses were a 3X, one would think someone would have caught that and make a phone call to me see if that was correct.
My first time shopping with JFN. Once I receive my order and try on the merchandise, I will decide if I will purchase more.
Very ease to deal with, very happy with my purchase.
I wish that each item had a number, so I could look the item up by number later.
The first item arrived in about 2 weeks, but the 2nd item arrived in 4 1/2 weeks. The first item was not made quite right, but the 2nd item looks better. They are the same blouse in different colors.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Dear Customer,
We apologize for any frustration or inconvenience you may have experienced while trying to resolve your issue. We understand your frustration and we take your concerns seriously.
As a company, we strive to provide excellent customer service and are committed to resolving all issues promptly and effectively. We would like to assure you that we will investigate this matter thoroughly and review all communication between you and our staff.
We would be happy to escalate this matter to a supervisor or manager in order to find a resolution that meets your needs. Could you please advise your specific concerns or questions about your orders?
Upon checking, you created 3 orders and only paid for one order. That order was canceled and refunded per your request.
Please check the email we sent on 2023-07-22. We have listed the details of three orders(including two unpaid orders). If you need to finish the payment for the two unpaid orders, please click on the link we sent by email. If you don't want to pay for them, please ignore the unpaid orders and let them expire.
Once again, we apologize for any inconvenience this has caused you and we appreciate your patience during this time. Please let us know if there is anything else we can assist you with.
If you have any further questions or concerns regarding your order, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW