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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy and great choices. All shirts were true to size.
So far, so good. First order. Will update once order is received.
I had to get off the computer for a while but when i returned my order was still there and held for me. Thank you
It was a great experience. I love your clothing. I can't wait to get them. If they fit right and they are of good quality, then you have just earned a new frequent customer.
Very good overall. Love the outfit. Fits and wears well.
Shopping experience is excellent. I know I requested several times to make an exchange, without any success. I still have them. Please tell me, by email, something, or am I just stuck with them.
One of the two tops that I ordered turned out to be of a woven polyester material that doesn't stretch. (The item description just says "polyester fibre.") I'm referring to the short sleeve leopard A-line shirt. It is too tight in the hips despite the drapey look in the photo. I'm not willing to pay return postage to China, so I'm stuck with it.
Website is easy to use and there is a great selection of different merchandise
Seems okay need to receive product before evaluating experience.
Sizing is not very consistent. Some items didn't fit. Return policy definitely needs to be addressed! If making it difficult was your aim, consider it achieved! Pictures of everything except my first born child! Pretty much no customer service.
The merchandise is thin, cheap, wrinkled. Takes a LONGGG time to get to you. Buyer beware of return policy... it is awful! Pay to get it shipped to you, then pay over $60. To $100. To get back to China. They will offer you 15% of what you spent to NOT send merchandise back to them. Poor sizing, does not relate to american sizing at all. Just a bad internet company to order from all together.
I ordered shorts, capris and a dress. The dress was not what it appeared in the picture. I requested a return label and was told it was cheaper for me to keep it and they would refund me 15% of the cost because it had to be returned to China! After my response that this was unacceptable, they offered 30%. I only accepted because I was tired of dealing with them. All but one of the shirts were ok but I know it will be more of the same returning this one. I will not order from this company again.
OrderWas concerned about the fact that the order is from China however great customer service and support.
Thank you
HLM
Mail me a catalog. Wants more women dresses. Great!
Clothes look really nice online... was a little worried about buying online without trying it on first.
(don't have the best of luck that way)
Read some not great reviews at first and then saw a video that really broke it down. That helped a lot.
And then I decided I'll give it a try. I'll just qualify to get the free shipping and see how these clothes do when I get them. From the video the lady said the fabric is different as well but still soft. I only went with the shirts so far. But its true,... different type of fabric. It says to be dry cleaned,... but am only going to put it in regular wash.
I think it will fade faster because of that. But the shirts are not super expensive so if your hoping to keep these clothes forever and ever... probably not the best quality for that,... but if your going to switch it up every year... then I think this is a good option that looks nice. Some of the sleeves that have ruffle layers dont fall nicely... probably going to need to put a pin in them to make it flow nicer.
There smalls fit a little on the bigger side in most cases.
They email you a lot but its good,... it keeps you in the loop of where your package is.
It takes a long time to get them in,... 3 weeks for most. Some a bit longer.
But that is probably also why free shipping. So can't complain there.
They do ship the items not in one big batch but in small batches.
They come in plastic bags and look nice and professional.
I would attach pictures but it doesn't look like there is the option to do that.
I did do a second order,... got some of the dresses in the new order, so we will see how those ones turn out for me. So all in all,... pretty good experience I have had. A few of the shirts I love and then some are decent but not the best.
I like the prices and the easy shopping. However the sizes were a bit too big for me even though they were small. The shoes were too large.
Website was easy to navigate, selection was good as far as style, price, and availability.
However, I think people should stop manufacturing clothes made from plastic materials (which use fossil fuels such as oil.)
I live in a warm climate (as does much of the world population), and plastic-based clothing holds in heat and the resulting excessive (and uncomfortable) perspiration.
I much prefer cotton (or bamboo.) Skin needs to breathe. (And the world needs to stop consuming fossil fuels.)
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

