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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Loved the colors and designs. I wish that the pants were a little heavier fabric, and one shirt was the wrong size. Overall I am really pleased with everything I have received so far.
Pretty easy. The Coupons were a little confusing popping up like they do.
It was great, the clothes are cute and delivery didn't really take that long.
Too many items to choose from.it would be nice if plain and printed items were separate.
Easy to order beautiful clothes and excellently priced thank you
Quick easy to order and pay love the clothes everyone admires my dresses
Fun site! Excited to see the shoes and other new items in the future
I think the length of time to get the product is too long, however the quality is really good.
Im afraid it would cost me more to send it back then it cost
Shipping is far too much. I would only buy clothes on sale because when you add the shipping it is no longer a sale price.
Very satisfied, product is great. Delivery time was slow however worth the wait.
Was pleased with the jumpsuit. Loved the style, however, the upper part was close and hard to maneuver arms. Once I got it on, size 10, it fit fine and looked cute. This is my first purchase but will be back
I would like a phone number and mailing address in case something doesn't fit. Thank you
I hope your products are good, I ordered small, I'm hope they all fi
Ordered shoes, they were too big plus had leather damage on each of the two shoes. Tried to return, they didn't honor their return policy. They tried to negotiate an offer for me to keep the shoes and they'd reimburse me a ridiculous amount. I didn't accept. They finally offered me an amount that was still poor but now it was becoming a waste of my time. I accepted their offer, kept the shoes and now will try to sell and at least come away with something more than what was offered. Beware when working with these affiliate companies.
Verity of colors, now to see the sizing. I hope I don't have to mail back on my dime! Sizing off, of the XL size one was too big, two too small, one not colors/shapes I liked.
I don't know, there is just something unsettling about this site. As if they are always trying to catch you out.
Sale items excluded from free shipping - if you are buying over $100 of clothing, what does it hurt to throw the sale item in the parcel?
Lucky discount for first time buyers - Advertise up to 50% but it's always 15%. Don't give them your real phone number.
Returns - Ship to China?
Why not just be an open, customer orientated seller. There doesn't always have to be a catch.
I wanted to do a return. Most reputable companies have a good policy for returns. Not this one. First, they are based in China, which is not apparant when you make a purchase. If you want to return anything, it must be sent to China, at your expense. The "chat live"person started off with warning me how expensive it would be, discouraging me from even doing a return. This is not a company I would ever buy from again.
Everything looks great. I will respond again after receiving the products. Everything received in good condition. Thanks again.
Quick and easy. But, i think your size guide needs improvement. In the US, I take size Medium or size 12 -14. For a bust size 39-40'. Your size guide does not fit my US size. I am ordering an XL, which I hope equals the US size of Medium... I would have ordered more, if i knew the correct size, per your chart.
Since the above problem, i did place another order for a blouse. I ordered a Medium, and this one did fit. Not I'm not sure if you fixed the sizing. I most likely will order another one at a size M, to see if it is a correct sizing for the US sizeing.
Everything is okay except the s/h is outraged! That's too much to ship 3items. I order a lot. But that s/h will make me not order at all. I order from HSN, QVC, ShopHQ, ShopLC, Amazon, JTV, Groupon. Your s/h beats all of theirs.
I am a paying customer and have been ordering for many many years. I don't like paying all that money for shipping.
Other than that, this is my first time ordering from your business. I would love to continue doing business with you!
Cordially Yours,
CLJ
Very easy to order. Lots of dress choices which was nice.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

