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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Your coupon offers are misleading. The sewing on one of the shirts is awful with seams not laying flat, they are rumbled and won't even iron out
It's been positive so far! Good things come to those who wait and these items are worth the wait! Fantastic quality, great customer service.
Great choices and prices! Everything fit according to the accurate size charts. Thank you. Highly recommend and will order again!
Super cute in photos. Sizes for most of the items I received fit as expected. Material not exactly quality but, because of the prices, I will keep some of them.
Prices are too good to be true so I'm a little apprehensive...
Adorable in photos. I checked all of the sizes so they SHOULD fit.
Hope my payment is secure. I'm a little nervous so I sure hope these work out!
On line all that I picked looked beautiful and I could hardly wait to get them. I measured myself to make sure the sizing was correct. When they arrived some were to big and some to small. One blouse will be ok. Cheaply made and poor fitting. The shoes are very slippery to walk in, both the inside and the soles. Not a safe shoe. I will be returning several of the pieces.
Beautiful choices, great bargains, easy shopping
It was very hard trying to find out the shoe size. 35 & 39 I took a chance on buying a pair of shoes and I'm not sure what size I ordered. I would have bought more shoes but I'm not sure what size to order. I hope a 39 work out for me. Signed Confused- The clothing is not true to size everything was too small and the shoe sizes are confusing. I will be returning all of the items. Signed Disappointed.
It was very hard trying to find out the shoe size. 35 & 39 I took a chance on buying a pair of shoes and I'm not sure what size I ordered. I would have bought more shoes but I'm not sure what size to order. I hope a 39 work out for me. Signed Confused
My order took over a month, bigger than I was expecting.
Never received my discount I applied for.
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-15 Business Days.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Je croyais que j'achetais du linge qui venait des États-Unis pcq j'ai payé en Américain mais quand il faut retourner un morceau OUPS il faut retourner en Chine. Très déçu...
Free shipping hard to get. Had to keep adding items that I really didnt need to get rid of the the shipping cost, which were more expensive than the clothing
I wish the website could sort by fabric type, because some of the fabrics were disappointing when they came - or maybe there needs to be more description
You have beautiful tops. Cannot wait to see the quality and the fit.
I looked at this site several times and thought I would give it a try. The clothes are terrible the sizes do not match and the return is VERY poor. Please take my advise and stay away from this company. NEVER order from them. I have never been this disappointed in working with clothing and returns. And just becaise you have to click a star to send this review. I RATE THEM 0
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. It will help if you can provide us the order number
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Most of the shoes i ordered were too short in the length even though they said they were US sizes. I decided to donate my order to Big Brothers Big Sisters instead of returning them. They were still a good value for the price so I hope someone else can enjoy them.
Easy to navigate site, and the discounts were automatically added. It took a very long time to be delivered. The items are nice, I don't think the fabric is always as described. I was looking for cotton, and maybe the items have some cotton, but not all cotton. The sizes run a bit small. I read some really awful reviews after I ordered my items. Those did not happen for me. The items look like the web page. Only one item is too small out of a Lot of things I ordered. Their prices are very good.
Easy to navigate site, and the discounts were automatically added.
It has the size you need and color and has a lot to choose from and I feel I will shop more in the close future.
Did love the 2 dresses, but they were the wrong size. To return was not an easy process. Reordered one of the dresses. Hopefully it will fit.
Styles fit very poorly; smaller than most clothes, no return option that works for the customer, mail returns to China on your own dime. OR take a 15% refund! This really cheats the customer. DO NOT BUY CLOTHES FROM THIS COMPANY!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The dress was not anything like it looked like in picture. The fabric was described as soft, while in fact it is like a stiff tafetta. The length was supposed to be midi & it is a maxi. I filled out form to return it & got to last step & couldn't finish. I "chatted" on line with consultant who said she'd submit it for me. She was supposed to send me a email with address for returning the dress. I've never received that email. I'm still waiting for instructions.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!