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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I used the size chart guide provided and measured myself. Two of the items were so large I can not wear them. But they look very nice. Too expensive to return them.
So many things to chose from, everything looks great
I don't find the dress attractive at all. Iam in the process of returning it
I was very disappointed with the amount of time that it took to receive my order - over 4 weeks. The quality of the items was not good. Each of the items was too small even though I purchased the items based on the measurement chart they provided.
I will have to wait and see the quality of the merchandise and the fit of the garments
Fabric of item not easy to determine from illustration
I was not informed that the merchandise was coming from China piecemeal. I had to pay a foreign
Transaction fee. The merchandise was not as pictured. Example--the dresses were pictured above
The ankles, but even though I am average height, they have to be shortened at least 6 inches. One of
The tops is pictured with a scooped neck but in reality, is a boatneck.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I need to only order from websites that offer petite's. I cut off 6" off one dress, ré hemmed and took in the armpits. Not sure what to do with the other dress. Return shipping is $9.98 and the dress was $25.
I love the pattern on the shirt I purchased and have had at least six compliments on it because the world map design is so different.
I would like to return two of the garments and have been unable to locate the return button. I have asked for help but I am still waiting.
Quality of the material was not expected. Not good descriptions of the merchandise.
It was quick and easy because you have beautiful clothing.
Website is easy to use and products are priced nicely
Very easy. Too easy. Now I'm out the money that I played for cheap looking clothing.
I wish you had warned me of a $30.00 shipping fee. My goodness that is high, for some gauze pants and a "lightweight sweater" that was supposed to be 4x and turned out to be XS! Plus, my bank surprised me with an international fee, which I know you aren't responsible for, but my Total shipping cost was $32.50 for 2 items, the other 2 didn't fit. Fortunately, I have a friend that is XS and she got blessed rather than pay anymore "shipping" fees to anyone. Love the pictures but just doesn't match up with what you get, certainly not for what you have to pay to get your "Fashion".
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I wish you had larger sizes as well as warned me of a $30.00 shipping fee. My goodness that is high, for some gauze pants and what your description said was a "lightweight sweater". If those pants don't fit will it be another $30.00 to return?
Really great clothes that are very good quality. They fit a little bigger than I thought, and better quality than I expected.
Love your styles. Was nervous about ordering, but first shipment was good quality in half. The denim skirt was very good quality and fit. The long jacket was too large, and very poor quality, not at all as shown and described. Previously, I ordered a dress which was very nice. Sizing is a problem, however. One has to order a size, generally, much larger than one would normally wear, but not always, so this is a problem. But, when it does come together, I am p, eased with the product.
Site is somewhat difficult to navigate. Sizing is odd and selection limited in some sizes. Pretty products though.
Update
Received part of my order. It took me a long time to get from a 3x down to a XL so it was mentally sad to have to go back up according to their sizing chart lol. I ordered one in what was supposed to be my size and another a size larger. Neither fit. The one in my size was too tight to get on and the other just too tight to wear. Since they had not shipped the rest of my order I emailed and told them I wished to cancel the rest of my order. Customer service responded within 48 hours with an offer of a 15% credit on my next order if I wanted to keep the clothes and instructions on how to return the items if I didn't. I declined both as I am unlikely to order again ( unless I can lose another 39 pounds or so!) and I know from experience with other sites the return shipping costs more than the items. So within 24 hours of receiving my final instructions they had refunded my payment for the canceled order back to my CC. So I have no real bad things to say about them. The items looked pretty much like the pictures, the material was what it was supposed to be and seriously you're not going to get Rodeo Drive clothes at these prices. I would say though if you are a plus size this may not be the site for you
Thank God I'm patient because it took 3 hrs at least because I was looking for particular items I ran across previously but it was exciting when I had to search when I began to believe that they were discontinued I did find what I was looking for. I am now experienced in different sizes as I learned from bumbled purchases in the past. I can't be bothered with returns
Its addictive but it would help if I could reduce the shopping bag of items for it induces confusion when you run across items later due to the shopping experience and more choices later on!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!