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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Alabama
2 reviews
0 helpful votes
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Sizes
June 5, 2022
Updated review

I used the size chart guide provided and measured myself. Two of the items were so large I can not wear them. But they look very nice. Too expensive to return them.

Date of experience: June 4, 2022

So many things to chose from, everything looks great
May 6, 2022
Previous review

So many things to chose from, everything looks great

Date of experience: May 5, 2022
Arizona
1 review
0 helpful votes
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Just as cute as can be.
June 5, 2022

I received it in a timely fashion. Style and fit are just right.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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Crew neck knit dress
June 5, 2022

I don't find the dress attractive at all. Iam in the process of returning it

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Disappointed
July 4, 2022
Updated review

I was very disappointed with the amount of time that it took to receive my order - over 4 weeks. The quality of the items was not good. Each of the items was too small even though I purchased the items based on the measurement chart they provided.

Date of experience: June 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I will have to wait and see the quality of the merchandise...
June 4, 2022
Previous review

I will have to wait and see the quality of the merchandise and the fit of the garments

Date of experience: May 5, 2022
New Zealand
1 review
0 helpful votes
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New Zealand customer
July 4, 2022

Fabric of item not easy to determine from illustration

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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Not informed
July 4, 2022
Updated review

I was not informed that the merchandise was coming from China piecemeal. I had to pay a foreign
Transaction fee. The merchandise was not as pictured. Example--the dresses were pictured above
The ankles, but even though I am average height, they have to be shortened at least 6 inches. One of
The tops is pictured with a scooped neck but in reality, is a boatneck.

Date of experience: June 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I had a good time shopping
May 5, 2022
Previous review

I had a good time shopping.

Date of experience: May 4, 2022
Oregon
2 reviews
0 helpful votes
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Two dresses
July 4, 2022
Updated review

I need to only order from websites that offer petite's. I cut off 6" off one dress, ré hemmed and took in the armpits. Not sure what to do with the other dress. Return shipping is $9.98 and the dress was $25.

Date of experience: June 4, 2022

Great pics of dresses
May 5, 2022
Previous review

Great pics of dresses. Can't wait to rec.

Date of experience: May 5, 2022
Iowa
1 review
0 helpful votes
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Rings to Go
June 4, 2022

Easy to look at the products and great prices... easy to order

Date of experience: June 4, 2022
Washington
1 review
0 helpful votes
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Lots of Compliments
June 4, 2022

I love the pattern on the shirt I purchased and have had at least six compliments on it because the world map design is so different.

Date of experience: June 4, 2022
Colorado
1 review
0 helpful votes
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Perfect!
June 4, 2022

Found what I was looking for. Check out simple and satisfactory. Was easy to provide the information needed to make the purchase.

Date of experience: June 4, 2022
New Hampshire
1 review
0 helpful votes
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Still trying
June 4, 2022

I would like to return two of the garments and have been unable to locate the return button. I have asked for help but I am still waiting.

Date of experience: June 4, 2022
Arizona
1 review
0 helpful votes
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Quality of the material was not expected. Not good descriptions of the merchandise.

Date of experience: June 4, 2022
Tennessee
1 review
0 helpful votes
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Very happy
June 4, 2022

It was quick and easy because you have beautiful clothing.

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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Just what I wanted
June 4, 2022

Website is easy to use and products are priced nicely

Date of experience: June 4, 2022
Louisiana
1 review
0 helpful votes
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Not satisfied
June 4, 2022

Very easy. Too easy. Now I'm out the money that I played for cheap looking clothing.

Date of experience: June 4, 2022
Oklahoma
1 review
0 helpful votes
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4X = XS
July 4, 2022
Updated review

I wish you had warned me of a $30.00 shipping fee. My goodness that is high, for some gauze pants and a "lightweight sweater" that was supposed to be 4x and turned out to be XS! Plus, my bank surprised me with an international fee, which I know you aren't responsible for, but my Total shipping cost was $32.50 for 2 items, the other 2 didn't fit. Fortunately, I have a friend that is XS and she got blessed rather than pay anymore "shipping" fees to anyone. Love the pictures but just doesn't match up with what you get, certainly not for what you have to pay to get your "Fashion".

Date of experience: June 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I wish you had larger sizes as well as warned me of...
June 3, 2022
Previous review

I wish you had larger sizes as well as warned me of a $30.00 shipping fee. My goodness that is high, for some gauze pants and what your description said was a "lightweight sweater". If those pants don't fit will it be another $30.00 to return?

Date of experience: May 4, 2022
Mexico
1 review
0 helpful votes
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Great clothes, great price!
June 4, 2022

Really great clothes that are very good quality. They fit a little bigger than I thought, and better quality than I expected.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Fairly pleased
June 4, 2022
Updated review

Love your styles. Was nervous about ordering, but first shipment was good quality in half. The denim skirt was very good quality and fit. The long jacket was too large, and very poor quality, not at all as shown and described. Previously, I ordered a dress which was very nice. Sizing is a problem, however. One has to order a size, generally, much larger than one would normally wear, but not always, so this is a problem. But, when it does come together, I am p, eased with the product.

Date of experience: June 3, 2022

Easy
May 13, 2022
Previous review

Easy. Would have liked an equivalent between « 16 » and « xxl ».

Date of experience: May 13, 2022
Canada
4 reviews
0 helpful votes
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Hit and miss
July 4, 2022

Site is somewhat difficult to navigate. Sizing is odd and selection limited in some sizes. Pretty products though.
Update
Received part of my order. It took me a long time to get from a 3x down to a XL so it was mentally sad to have to go back up according to their sizing chart lol. I ordered one in what was supposed to be my size and another a size larger. Neither fit. The one in my size was too tight to get on and the other just too tight to wear. Since they had not shipped the rest of my order I emailed and told them I wished to cancel the rest of my order. Customer service responded within 48 hours with an offer of a 15% credit on my next order if I wanted to keep the clothes and instructions on how to return the items if I didn't. I declined both as I am unlikely to order again ( unless I can lose another 39 pounds or so!) and I know from experience with other sites the return shipping costs more than the items. So within 24 hours of receiving my final instructions they had refunded my payment for the canceled order back to my CC. So I have no real bad things to say about them. The items looked pretty much like the pictures, the material was what it was supposed to be and seriously you're not going to get Rodeo Drive clothes at these prices. I would say though if you are a plus size this may not be the site for you

Date of experience: June 3, 2022
Canada
1 review
0 helpful votes
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High quality for the right price!
June 4, 2022
Updated review

Thank God I'm patient because it took 3 hrs at least because I was looking for particular items I ran across previously but it was exciting when I had to search when I began to believe that they were discontinued I did find what I was looking for. I am now experienced in different sizes as I learned from bumbled purchases in the past. I can't be bothered with returns

Date of experience: June 3, 2022

Its addictive but it would help if I could reduce the...
May 16, 2022
Previous review

Its addictive but it would help if I could reduce the shopping bag of items for it induces confusion when you run across items later due to the shopping experience and more choices later on!

Date of experience: May 16, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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