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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Site was a little difficult to navigate and then when I viewed cart there were 6 items instead of 3. Finally got it figured out.
It was ok. I have no problem with it. Just not as nice as what I expected but it's ok.
Nice looking merchandise but takes forever to get delivery. I've ordered 4 items, have received 2 still waiting for 2.
Love the prices and quick service, the clothes arrived on time, but I usually purchase a Large, but this time the clothes were very big, Sure love the cotton blend shirts, very comfortable
Just didn't like some of the pants and shirts too big and too small. I emailed to get! Refund never hears back. Except for this
I ORDERED THE DRESS WRONG SIZE HUGE... NOTHING I CAN DO WITH IT BUT GIVE
IT AWAY AND FEW DOLLARS $3.00 BACK ON MY ACCOUNT DISGUSTING. NOW I HAVE TO
SEE WHO COULD POSSIBLY WEAR THIS DRESS. SENDING BACK TO CHINA. NOT
AFFORDABLE WHO KNOWS. NOT CARING SO MUCH ABOUT BUSINESS OUT OF CHINA.
I couldn't wait to receive the four tops that I ordered but, sadly, I was extremely disappointed when I tried them on. I loved all the patterns that I'd chosen, but none of them fit properly. I had ordered the same size I always wear, but all four were too tight & too long. I'm really disappointed!
A message came up say FREE SHIPPING over $49.05…. But I was charged $25+ for shipping?
If your items don't fit you cannot return them. I bought many tops and they were too small and they would not take them back I would have to send them back to China and the cost would be outrageous.
Verybad... Impossible to return items as company is in China... They offered a 15% refund... Not enough
Saw what I wanted on an advertisement. Clicked the link and got a discount. It'll catch many unwary customers.
Saw what I wanted on an advertisement. Clicked the link and got a discount. So easy to shop here!
I received the "opal" & enamel floral painted ring & I was disappointed. Yes it did resemble the picture of the ring but that is all. The opal is really fake looking and the enamel flowers on both sides of the ring do not come close what is reported iń the magaziñe
Love the price, waiting to see the quality
I ordered several tops and I was very pleased with all the items. Everything fit nicely and I'm satisfied with my purchase.
To expensive, shipping higher than the price of the item I was buying.
Everything that I bought was huge! Sizes were not true. One dress that looked really cute online was made of such cheap material, it felt like paper! And it looked like an orange and white clown suit. I gave it to GoodWill. The black and white dress was an ok material, but the Medium was enormous. The blue and white dress was huge, even though it was supposed to be small. If you try to send them back and get a different size, they said that you had to pay excess shipping because they must be returned to China! They said that they would reimburse me 15% cash for what I paid, and I could just keep the dresses. So that tells me that they are not worth the price of shipping. So far I have not seen any refund of cash, and don't think I ever will. I guess when it looks too good to be true, it probably is!
I've had a lot of computer trouble putting in this order: I hope I'm not charged twice for the same order. Thanks.
The order took longer to arrive than was promised.
The shopping experience was convenient, and affordable.
Took a month to get and two items were wrong size.
Good, ask me when I receive the merchandise
Love the new styles. The fit is perfect and the fabric is amazingly comfortable.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

