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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It was easy to order but the product looks like something i had sewn myself when i was 12yrs old.no flaws, but looks like sewing machine patterns.
Shopping took too long, and the shipping is too expensive. Plus, it was difficult to track, because the updates seemed like they were days old. I wanted the products I ordered in mid-June to be here by our vacation last week. I never got any updates about when the product would be delivered, so it was sitting on my porch when we returned from vacation.
Shopping was fine, but the shipping is too expensive.
The products are not as good as it shows in the pictures
More views for the products are needed
It was fine. The order was delivered in a timely manner.
The only thing is the sizing is very confusing on some of the dresses. And I needed this for a specific date -
I have made multiple attempts to get the company to give me the address and other details regarding the process of returning items. To date no one has contacted me. At this rate, the 30 day return rule will make returning items impossible!
Sizing is confusing. Discount code DID NOT WORK even though I just received an email from you stating new customers are entitled to APP20. It took effort to find the best discount code.
This was a replacement item. My original order was too small so i ordered the next size. Received this and it was basically the same size as the one i had originally received. Was very sad because i really wanted this jumper. The fabric was ok but the cut wasnt the same and the XL and 2XL was the same
Am not getting any cooperation in returning items or getting a refund.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Took 3 weeks to receive purchases & the quality was terrible. I needed 2 of the outfits for my daughters birthday but they didn't get here on time. One of the outfits came a month later. Would not order from them again. Very disappointed.
Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The website is easy to follow. 1st time ordering from you so I hope the merchandise is good quality. If so I would be ordering in the near future. Thank you :)
It took longer (over a week and a half) to receive the merchandise. Although the sizing comparison was listed a 2X equaling a 14 was hard to accept I ordered larger than I needed but still sizing was no equivalent also between a 14 and 2X is a difference of 4 US sizes! Marketing and confidence in getting something that fits is very slim and now that I got my first order I have, no - confidence in anything I order. Where is your clothing manufactured? Even China matches US sizes well enough to get a good sizing relation. Quality, acceptable very attractive it is a shame. Leslie
The fabric is below quality. I am trying to get a return and cannot get any help from you..
My error this site is unlike any I have used before. I kept having to refresh, my problems may be mine.
I'm looking forward to receiving my order!
I have ordered from here before, and everything I received was just as pictured! I love the choices! I will continue to order from this site. Love these clothes! It takes a while to receive your order, but worth the wait!
Great choices. Loved everything I ordered! Will order again. Only drawback was the length of time for receiving my orders, but was worth when I got them! Thanks!
Love the clothes, beautiful choices, colors prices, right sizes, fits great, looks great and fast delivery, i received many compliments, and i encourage them, to your company. Thank you so much, and will be ordering from this company again.
Very bad. Too long a wait (think the merchandise came from Asia by slow boat!).
Thank you for your feedback. Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements to use, and you must reach the consumption amount before you can use them.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Lovely items. Just wish more if you items were cotton.
The shoes I ordered are really cute but are slightly too small. I submitted a request to return them but was discouraged from doing so because it would be expensive to mail them to China--I would have to pay customs fees as well as shipping costs. The shoes had been mailed to me from a U.S. address. I wish I'd had the option of returning them to that same address. As it is, I'm stuck with a pair of shoes that don't fit properly.
I am appalled at the $37 shipping fee for a couple of cotton items!
Love your styles but they didn't fit right - like i put on the top and they go to the chest right but they don't go on my shoulders all the down are about an inch off them -
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
The 15% discount had been issued on 2022-07-09. Could you please check your account?
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!