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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Washington
1 review
0 helpful votes
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NOT PLEASED
July 11, 2022
Updated review

It was easy to order but the product looks like something i had sewn myself when i was 12yrs old.no flaws, but looks like sewing machine patterns.

Date of experience: July 11, 2022

No problem at all, easy to order
June 10, 2022
Previous review

No problem at all, easy to order

Date of experience: June 10, 2022
Nebraska
1 review
0 helpful votes
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Shipping time is too long
August 10, 2022
Updated review

Shopping took too long, and the shipping is too expensive. Plus, it was difficult to track, because the updates seemed like they were days old. I wanted the products I ordered in mid-June to be here by our vacation last week. I never got any updates about when the product would be delivered, so it was sitting on my porch when we returned from vacation.

Date of experience: July 11, 2022

Shopping was fine, but the shipping is too expensive
July 11, 2022
Previous review

Shopping was fine, but the shipping is too expensive.

Date of experience: June 11, 2022
Canada
1 review
0 helpful votes
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Not satisfied
August 10, 2022
Updated review

The products are not as good as it shows in the pictures

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
The 15% discount had been issued on 2022-07-09. Could you please check your account?
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!


More views for the products are needed
July 11, 2022
Previous review

More views for the products are needed

Date of experience: June 11, 2022
North Carolina
1 review
0 helpful votes
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Product was good.
July 11, 2022
Updated review

It was fine. The order was delivered in a timely manner.

Date of experience: July 11, 2022

It was fine
June 11, 2022
Previous review

It was fine.

Date of experience: June 11, 2022
Nevada
1 review
0 helpful votes
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Slow delivery
July 11, 2022

The only thing is the sizing is very confusing on some of the dresses. And I needed this for a specific date -

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Tried repeatedly to get the address to return items
August 10, 2022
Updated review

I have made multiple attempts to get the company to give me the address and other details regarding the process of returning items. To date no one has contacted me. At this rate, the 30 day return rule will make returning items impossible!

Date of experience: July 11, 2022

Sizing is confusing
June 7, 2022
Previous review

Sizing is confusing. Discount code DID NOT WORK even though I just received an email from you stating new customers are entitled to APP20. It took effort to find the best discount code.

Date of experience: June 7, 2022
Ohio
1 review
0 helpful votes
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Sadly unsatisfactory
July 11, 2022

This was a replacement item. My original order was too small so i ordered the next size. Received this and it was basically the same size as the one i had originally received. Was very sad because i really wanted this jumper. The fabric was ok but the cut wasnt the same and the XL and 2XL was the same

Date of experience: July 11, 2022
Wisconsin
1 review
0 helpful votes
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Return policy is terrible!
August 10, 2022
Updated review

Am not getting any cooperation in returning items or getting a refund.

Date of experience: July 11, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Too many choices!
June 9, 2022
Previous review

Too many choices!

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Not happy with quality of purchases. Do not recommend
August 10, 2022
Updated review

Took 3 weeks to receive purchases & the quality was terrible. I needed 2 of the outfits for my daughters birthday but they didn't get here on time. One of the outfits came a month later. Would not order from them again. Very disappointed.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


The website is easy to follow
June 9, 2022
Previous review

The website is easy to follow. 1st time ordering from you so I hope the merchandise is good quality. If so I would be ordering in the near future. Thank you :)

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Won't use JustFashionNow Again
August 10, 2022

It took longer (over a week and a half) to receive the merchandise. Although the sizing comparison was listed a 2X equaling a 14 was hard to accept I ordered larger than I needed but still sizing was no equivalent also between a 14 and 2X is a difference of 4 US sizes! Marketing and confidence in getting something that fits is very slim and now that I got my first order I have, no - confidence in anything I order. Where is your clothing manufactured? Even China matches US sizes well enough to get a good sizing relation. Quality, acceptable very attractive it is a shame. Leslie

Date of experience: July 10, 2022
Australia
1 review
0 helpful votes
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Was surprised at the fast, efficient delivery.
Thank you.

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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Need to return
July 11, 2022

The fabric is below quality. I am trying to get a return and cannot get any help from you..

Date of experience: July 10, 2022
Kentucky
2 reviews
0 helpful votes
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My error this site is unlike any I have used before. I kept having to refresh, my problems may be mine.
I'm looking forward to receiving my order!

Date of experience: July 10, 2022
Alabama
1 review
0 helpful votes
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I have ordered from here before
July 10, 2022
Updated review

I have ordered from here before, and everything I received was just as pictured! I love the choices! I will continue to order from this site. Love these clothes! It takes a while to receive your order, but worth the wait!

Date of experience: July 10, 2022

Loved, loved all my clothes I ordered!
June 5, 2022
Previous review

Great choices. Loved everything I ordered! Will order again. Only drawback was the length of time for receiving my orders, but was worth when I got them! Thanks!

Date of experience: June 4, 2022
Canada
1 review
0 helpful votes
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Tops
July 10, 2022
Updated review

Love the clothes, beautiful choices, colors prices, right sizes, fits great, looks great and fast delivery, i received many compliments, and i encourage them, to your company. Thank you so much, and will be ordering from this company again.

Date of experience: July 10, 2022

Love the choices
May 2, 2022
Previous review

Love the choices

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Very bad. Too long a wait (think the merchandise came from Asia by slow boat!).

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements to use, and you must reach the consumption amount before you can use them.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Refund policy
July 10, 2022

Lovely items. Just wish more if you items were cotton.

Date of experience: July 10, 2022
Virginia
1 review
0 helpful votes
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Return process difficult
August 9, 2022
Updated review

The shoes I ordered are really cute but are slightly too small. I submitted a request to return them but was discouraged from doing so because it would be expensive to mail them to China--I would have to pay customs fees as well as shipping costs. The shoes had been mailed to me from a U.S. address. I wish I'd had the option of returning them to that same address. As it is, I'm stuck with a pair of shoes that don't fit properly.

Date of experience: July 10, 2022

Quick and smooth
June 10, 2022
Previous review

Quick and smooth

Date of experience: June 10, 2022
Illinois
1 review
0 helpful votes
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Eh!
July 10, 2022

I am appalled at the $37 shipping fee for a couple of cotton items!

Date of experience: July 10, 2022
Minnesota
1 review
0 helpful votes
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Love your styles but they didn't fit right - like i put on the top and they go to the chest right but they don't go on my shoulders all the down are about an inch off them -

Date of experience: July 10, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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