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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Site was easy to use but the items took weeks to receive and came in several different shipments. Would have been nice if the items I ordered would have all been shipped together in the same box at the same time.
I found that the measurments in the photos were not correct sizes, as I ordered to my measurements and out of seven items, six did not fit right, a lot of them were too big or too small and they were size small. I ordered a large in one dress because of the measurements and it was way too big. I was very unsatisfied.
I like that there are so many items to choose from and unique tops.
Told delivered... NOT deliverable blah bah now IS THE TIME FOR ALL GOOD MEN TO COME TO THE AID OF THEIR COUNTRY
All good, the garment is very nice, delivered quicker than I expected.
Good price. The quality not bad. The is not as expected. The small fits as a large would.
I was a bit concerned about how long it took my items order to arrive from the time I ordered. It took over a month. I also don't like the fabric of the blouses it feels cheap.
A few things in the order I like - not exactly like the online photos, but I paid $10 bucks, so I'll let it pass. But your sizes are off: your size small is like a large. I need an XS, but you don't carry that. Your shoes sizes are pretty bad: Too wide, too big… too cheap to care about them.
Like the liked the order but only found out it was U.S. exchange from my visa bill. Was not impressed I thought it was Canadian funds. It never mentioned it on my order
Easy ordering but it took a long time to receive my order. I didn't know it was coming from overseas.
Beautiful dresses and easy to shop and complete order.
The clothing was all very large and ill fitting. The collars did not lay nicely so they looked messy. Some of the shirts fit tight in some places and baggy in others. The T shirt was a nice fabric, but a medium is a large. When I wanted to return them I received a message saying it would cost a lot to send them back with customs and shipping (which I would be responsible for) and then they offered 15% cash in place of sending them back. Not sure which would have been better. Odd way to do business.
Easy to look at categories. If everything fits like normal, I am going to be very happy!
The t shirt I ordered was beautiful, with a linen texture and floral motif. The cheaply made shirt I got was a poorly screen printed blurry floral that did not even resemble the one I ordered. Of course, returning it was more expensive than the shirt itself. SCAM SITE.
Did not like the quality of either of my orders. I won't pay to return them but will donate them somewhere. Will not order form here again.
Great! So many wonderful things to choose from!
Xlnt customer service.
Only minus... no free return.
I was bothered by the dangling of a free gift if I purchased more goods. Then the items arrive and also an email saying they are sorry they are out of the free gift. Instead they will offer a $5 discount on the NEXT order. No. That piddly gift was an incentive to buy more the first time -- not an incentive to shop again. I already bought more than I intended or needed. Please cut down on the marketing games.
As far as the quality and appearance of the items I chose: they were poorer quality and much less attractive than they looked on the models. They are pretty comfortable The price was low, so I am not that surprised. These clothes will be my work around the house and garden ones -- not for going out in public.
If they fit well and the fabric is comfortable, I will be very pleased. Shopping took a long time, but there was a good selection.
I read the reviews and decided to try ordering some of the items. I was very pleased with the quality of the clothes I ordered.
Easy, like the reviews and would like a place for estimate of arrival.
Wrong sizes were sent for two items items, and the order took over a month to get here. I completely forgot I even ordered it. The excitement had worn off. Now I have to return.
I followed your size charts and this and another order were both too large. The fabric is very cheap quality. The shipping, which isn't that unusual for covid times, took a very long time. I won't be ordering from you again.
It's easy to order. I look forward to seeing what quality your product is. If it's good, I will continue to shope with you. Thanks.
I list the infinity necklace the first time I wore it because the cross slipped out if the infinity sign.
Also, the medium top I purchased is huge. Wondering if I can try the small size please.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

