JustAnswerReviews 23,072

My questions about a motor cycle throttle cable replacement were not only correctly answered by Wayne S. But were answered on a Saturday and a Sunday. Even though I could have waited for an answer (no rush on my part), he jumped right on it and even sent drawings and a video link for the task.

I was having car trouble and the mechanics I brought my vehicle to were ripping me off by overcharging me for parts and telling me I needed repairs that I didn't feel were necessary. I decided to try JustAnswer and was able to get help immediately. The mechanic who answered my question was thorough and knowledgeable. He offered continued help whenever I brought my car back to my regular mechanic. From now on any time I need professional assistance, I will be using JustAnswer!

This will now be my "go to place" for repairs! We were weighing our options of a service call for $99 plus repairs from a local vendor to buying a new washer to replace repairing our 2-yr-old washer. Your expert technician was polite and in 2 communications gave us the perfect instructions that repaired our washer! Sooo very pleased and excited; have been telling everyone about your remarkable service! We paid $36.00 and are ecstatic! Thank you, thank you, thank you!

Grayson, a silky terrier, as terriers are wont to do, stalked and killed a lubber grasshopper outside. For those of you who don't know, a lubber is this HUGE grasshopper that's about 4" long, and with its legs out, stretches about 6". (Google it) They can't fly, they walk, slowly. He ate it. And about an hour later started to throw up violently, every 2-3 minutes. After give my dog water to keep him hydrated, he continued to throw up and moan. We kenneled him. Kept watching him and he wasn't getting better, in fact, he was throwing up more violently and moaning more. A 24 hour vet is 35 miles away. An email to this site, with symptoms, gave me a choice of chat, reply by email, or a phone call. I opted for phone call because of the symptoms. The vet on call was great and took his time. We went through what I had on hand I had some anti-nausea people med on hand and he calculated what my dog's dosage should be. I ground the pill w a spoon while on speakerphone, put the dosage on my fingertip and rubbed it on the roof on his mouth, since it's absorbed under the tongue for people. The vomiting slowed, then ceased. The vet then gave me instructions for what to look for during the night, what to do, and then gave me instructions for the next day for what to fix and how much and when. I work at home so i didn't have to leave him. He's quiet, drinking water and I'm following directions.

The lubbers are toxic and noxious don't let your dog eat one, is the takeaway.

Money very well spent, a great caring vet who stayed on the phone with me for nearly a half hour, and if the situation had warranted or things got worse would have sent me to the 24 hour vet in a heartbeat and said so.

Thank you so much today is the day after and while he's not hungry yet, I think he's going to be OK. Thank you again!

May 23rd I asked for a Dr's 2nd opinion about a kidney stone procedure. The Dr. replied asking for $, and copy of Xray. I attempted to send pix of Xray, but Dr. said he did not receive the pix. I DID NOT accept the Charge, as there was NEVER any answer provided.
In mid August I noticed a $46 charge from JustAnswer on my CC. Looking back I found more charges. On their webpage there is a "contact" Tab, which I asked JA to stop billing, and refund the unauthorized charges. NO Answer! Sept. 2nd another $46 was added, to bring my total charges to $220.00, for absoutely... NOTHING!. Again I sent them a message... No Answer! I have sent the BBB a statement of these fraudulent charges, 6 days ago, but still with NO REPLY from JustAnswer. Appears I will have to contact my bank, cancel this Credit Card to PREVENT, yet MORE Charges to be added next MONTH! Horrible Company! CROOKS?
Contacting my State Attorney Gen. Office is my next step.