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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Person was very helpful.
She knew all about the book
And answered all my questions
Roy was great and he answered all of my questions and explained everything. He was very friendly…
Dr. Haines was knowledgeable, patient and kind. I am very happy with his assistance.
Had billing challenges but got very good service/responses from the Experts.
Technician very helpful. Helped me analyze the issue, determine the next step in resolving the issue
Very pleased. Meant to give 5 stars but accidentally hit 4 by mistake. Quick reply
My husband came in from the garage upset and told me our dog had eaten two tablets of D-con. It was the weekend and our vet was closed. I began searching for help online when I came across this website. After paying a small fee, I was connected to a veterinarian. They were quick to respond and their solution worked within 10 minutes. Our dog seems to be doing great.
RobHVAC on just answer knew exactly how to fix the problem with my aunt's newly installed thermostat. Thanks so much, Amazing!
I tried for 2 hours to figure out how to get the control lock off, my dishwasher would NOT operate, I even went to the circuit breaker, turned it on and off, NOTHING,. I went on line and asked how to get the control lock off, JUST ANSWER came up. I continued with them and a technician (from New York, I am in California) called me within 1 minute and asked me two questions, I answered and he told me what to do and Presto we were up and working, It was a simple answer, but I had no clue. The control lock said to hold for 3 seconds. I did that but nothing, he said to hold the button on top of the control lock and that worked like a dream, I just wish there was some way I could tip this guy, I have company and my day was going down hill really fast until he helped me. **********. Wish I could give him 10 *
My furbaby had discharge and dried blood after grooming. The vet on call was wonderful! She calmed my worry and gave me a suggestion to use household items to make a gentle flush. Worked like a miracle. Baby and mommy now able to rest until we can get to vet office on Monday. I wish I could give her a hug
Very knowledgeable. Offered suggestions. Helped me decide how to proceed.
The doctor was able to help me understand what might be going on with my dog, Harry. I was on the fence of whether he needed to go to a Vet visit, and this call really helped me decide to go sooner rather than later. Thank you!
The lawyer explained my rights and gave me suggestions on how to proceed with my case. It was very helpful.
The only problem I had is that apparently my phone was blocking his calls. And I don't know if it was thinking it was spam or not. But he did send me a maintenance brochure and a video on how to fix my problem.
The lawyer I talked with listened to my problem. Then we both decided that the problem could be solved without the use of a lawyer. My contact with both Moerie and the delivery company would be enough to solve the situation.
My contact with Jarid was very helpful, he understood my problem and immediately gave me a solution including a video of the procedure of how to repair my appliance.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

