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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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All my worries went away. Dr. Joe was awesome, knowledgeable, king and he was a caring physician.
It depends on the expert you get, I always choose on of my favourite Automotive Expert Mick. Z.
I was very anxious about a couple of medical conditions whilst working abroad and couldn't get easily to a GP. The just answer doctor was very kind, helpful, comprehensive in answers and reassuring which helped a great deal
My doc was vomiting and I wasn't sure what to do. The vet was amazing. He stayed up all night messaging with me.
Was very easy to get the answer I needed and quick, also wanted to get the answer specific in my State
This man deserves a raise. He definitely went over and above any obligations to his job to help me and did not complain or act, agitated or anything. I thank God that I got him and was sent to him because of the kindness and secure me that everything will be OK. Give him a raise.
I had questions about peptides and advantages of them and dosages. All my questions were answered and with complete open and honest knowledge! Very professional yet very relatable! Thanks Dr. C
My 3-year-old Maltese with stuff suffering from intestinal issues causing her to not want to eat losing a little bit of weight and just generally lethargic. Over the space of a week I had great veterinary advice that has helped me to look after my little girl and get her on the road to recovery without the stress of taking her to the vet and for me the stress of a huge bill. Thank you so much.
Were there when I needed them. Understood my problem and helped me solve it.
Wesley was super helpful in helping us rule out an emergency!
We had trouble connecting our phone call because I had unknown numbers silenced, but he was patient and helped me through it\. Answered my question, and now I have access to the app
Dr. Mara confirmed my thoughts about my cat's behavior. She made some very good suggestions which I will put into action. She truly seemed to understand The Cat.
The information needed to resolve the problem was precise, plainly given in simple language and expertly explained!
I was trying to find a text to speech program that sounded more real but I want to be able to use it across any of the search engines and unfortunately that can't be done with a free app technician was very helpful but we couldn't complete my request
System now working and thank you for your assistance to set up my Fitbit watch.
They lied and said that they could fix my issue and once I made payment, they said they couldn't. Also tried to keep my payment and have me signed up for a month.
When I realized that OneDrive had removed files from my local computer I think I panicked. My JustAnswer expert was truly expert. He guided me through downloading my files and turning off the backup OneDrive function. Excellent knowledgeable service!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Ava,
We value your experience and hope we've addressed all your concerns. If you need any further assistance or clarification, please don't hesitate to let us know. We're happy to help.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645