JustAnswerReviews 22,552

I did not receive an SS-1099 for my deceased husband. This caused confusion about the taxes. I was able to have help finding an answer. It was very easy.

I needed help in understanding what happened when my car crashed and I firmly believed that the vehicle malfunctioned. The explanation I received helped my confidence in taking the matter further with relevant authorities.

While taking our new kitten to the vet our 130 lb GD decided to eat the rest of our valentines candy. Not sure what to do went on this app and was automatically connected to a Vet: Dr. Ivana. She explained everything to look for and eased our minds

The 1st tech was not helpful but the second kept me going even though he couldn't figure my problem out the help was very much appreciated. I did figure it out due to his prior help.

I inquired about red spots that had (seemingly) randomly shown up with itching. Between the PA and the Doctor, my questions were answered and my mind put to rest, along with optional choices for further care.

The appraiser responded promptly and very thoroughly. I will use Just Ask again. It was also very easy to send the photos of the objects and pre questions were very good narrowing down information before it was sent to the appraiser.

I was answered professionally and quick. This has saved me from searching a finance consultant somewhere. All my questions about whether I need to pay taxes or not when selling a house were answered.

I had had no experience with female dogs going into heat--with my male dog going nuts around her. Dr. Rebecca walked me through what to expect, for how long, and options, including cautions about possible strategies that I will avoid because of my female dog's advanced age. Very helpful!

Very much satisfied with the chat and results. Would recommend to anyone to use this method if problems occur with your SSA account.

Bobcat shutting down after about 15 minutes with an alarm warning light. Will restart and run for a minute or two. The time between shut down eventually gets shorter

I appreciated that my legal person was upfront about his disability. I looked at the number of compliments he received before I proceeded to do good diligence on my part. He also gave me the email address to follow up to report my identity fraud concern

I used JustAnswer to get legal guidance regarding a dispute with my solar provider involving continued billing during months of zero production, performance guarantee enforcement, and reimbursement issues. The attorney responded promptly and provided a clear outline of potential legal theories, including breach of contract and New York General Business Law §349.

The guidance was helpful in confirming next steps, particularly the recommendation to send a formal written demand letter and review the arbitration clause. While the platform does not replace full legal representation, it was useful for obtaining structured direction before escalating the matter further.

Overall, the experience was efficient and informative for an initial consultation.

The tech who answered my call was knowledgeable and most of all pleasant and polite. He did not lecture me on all the possible things he assumed *I* had done wrong to make my printer stop working correctly, as has been my experience with other companies.

I had watched a video but thought I was missing something. Jarid tried to help, and it wasn't his fault that I couldn't change the bulb. It requires more strength than I could muster up to remove the light diffuser so I wasn't successful. Although the refrigerator is wonderful, the design for the diffuser isn't great in this model of the SubZero.

It helps to have the details about your television with you when you phone up. Once I listened to what Russell had to say the problem was quickly solved.

I chatted with Charles who understood my problem and provided clear and concise instructions to solve it. And I got it done. Great experience. Thank you.

I was having issues with my Infiniti i30 sunroof not closing. After doing the usual DIY things, I reached out and was paired with a mechanic who gave me some quick advice and background on that particular issue. I had it fixed in about 10 minutes.

I was given one gentleman that was going to help me.He asked me one question.He said he was going to help me with everything he never came back.He just sat there on the screen, didn't do anything so thirty minutes later. I finally got upset, so I requested a new person and that person was a hundred percent right on spot within five minutes. I had everything answered.Thank you very much

The attorney (Charlie) was very helpful in resolving my legal issue with kindness, yet stern. We were able to find an amicable solution. Worth the time and $$.