On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
JustAnswer Reviews Summary
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
VSee Box stopped working after 2 weeks. Agent did a great job troubleshooting but we couldn't perform the repair required to get unit back to factory setting. So we are taking it back to where we bought it from for replacement.
I googled this site and it got great reviews. I immediately was in touch with a Dr that clearly knew her area of expertise. Highly recommend this site.
Very helpful. Solved my problem…………………………………. ………………..
This service was very efficient and fast. They asked good questions and looked at the photos of my birds issue. I feel very confident in the evaluation they gave me. They also directed me to some good educational literature relevant to my bird.
It was very comforting to get a third party opinion to a very annoying problem
Excellent experience. I confirmed some things I knew already and picked up a few new things I did not know about fully. Very satisfied. Thank you.
I'm looking at obtaining a super visa for Canada and need to understand the tax implications.
I am assisting my client, who is selling her S Corp assets with filling our Form 8594. The S Corp has over $300,000 in disallowed losses due to basis limitation, and I want to make sure that the gain on the sale can absorb this loss.
My case concerned a recently deceased sister who did not provide a will or trust with an executor or administrator. I will have to resort to probate court in the state in which she lived.
Benjamin, Esq. Is a real expert and great communicator. He was able to understand my concerns and addressed all of them in a very clear manner. I recommend him for any of your law services.
I was wondering why I had been given 2mg instead of 5mg dose for a flight. On previous flights I had been given the higher dose. I was questioning whether I could up my dose if I still felt anxious before I took the flight.
You must give the person more time to respond after your expertise helps person completes current zoom activity.
Joel silas answered all my questions that i have so far. Im sure there are things to consider that i will have plenty of questions later. But this is a good start to get me thinking about what is the best for me
Wandered around and may have success - will checkout as soon as possible
Being given an opportunity to ask someone about the situation was important, and it allowed me the chance to find out all the information I needed to decide whether I needed to approach the problem on my own, or if I needed to get a mechanic involved in the problem. Honestly, really appreciate the chance to talk to someone who knows what they're doing and able to be honest with me about my situation.
Had a question about my reptile's health. The doctor responded quickly with some great advice.
I was met a lawyer who knows his thing thanks a mill, that i recommend the masses who need help in this regard
Dr. Oglesby who very reassuring that I'm providing the appropriate care for my 84YO mother for her COVID condition.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members