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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I needed help in finding a particular application, and contacting Just Answer helped me with this.
I asked for help in syncing my kindle and received somewhat helpful information but had to go to a class so I had to end the chat.
Dehne was excellent calm, caring and very kind with me. He really understood everything that I was going through and gave me some great advice to get me started on my way.
The tech was very helpful I got my questions answered and was able to cancel my subscription
I was going to a concert. It wouldn't be back till 11 or midnight. Concerned about my babies 9 PM medication schedule the veterinarian assured me or made me feel confident enough to just give it when I got back home instead of at two in the afternoon when I was planning on leaving For the evening
Very quick response and very helpful and I learned a lot with the answers
I needed assistance on an additional charge, was told 4 min to be called. Received call in 2 minutes. Young lady was VERY polite and efficient. Wish all interactions were like this.
It was a very good experience. I would rate it a 10, however, have learned that there is always room for improvement. I would definitely recommend Just Answer to friends and family.
Just answer had helped me get a more sense of the accident I was in and gave me steps to do to fix it.
The tech was willing to research information and didn't make me feel rushed to finish.
Dino called within minutes. He was very knowledgeable. After a few questions he directed me to the solution. All fixed in less than 5 minutes. He was patient and kind. I am very grateful for this service.
It was a way of finding my way out of a dark spot when no one else could help.
I've found tremendous value in this product. Allows for access to a wide array of professionals.
I've never had a bad experience or gotten incorrect info using JustAnswer. Such a great service if you are an inquiring mind or have more complexity in your life than the average guy, but don't have a large legal budget.
The person we were in contact with was very helpful and helped us solve our problem.
The technician was very helpful, professional, patient, kind, & had a great working knowledge of the scooter & its lead acid & lithium ion phosphate batteries & different chargers.
I was charged for subscription I didn't authorize. Csr representative helped me by canceling subscription and got a refund started. She was very nice and professional.
My dog swallowed a tide pod and I need help to find out what to do. My dog is doing well now.
In times of crisis making the best decision is often both critical and confusing. Internet research led to several medication recommendations which I'd already thought of but speaking with a vet at 11 pm gave me the confirmation I needed as things turned for dose as stores began to close. The vet choices gave me the confidence to proceed and the pet was saved. A complete recovery followed quickly savings hundreds of dollars in emergency care expenses. Where one vet left off another later logged on to complete. Please allow me to express my sincere gratitude for taking the time to reach out in follow up. I've not previously known of this service but stumbled upon an answer posted in the search results which led to the query page. I've no idea if your compensated or maintain a presence out of your passion to help others. No matter the reason I am grateful for guidance and confirmations provided by the professionals on this site. I was so fearful that I was ineffective at work and when, having returned home, I realized my pet would be ok I broke down and cried with relief! Many thanks to the Just Ask service and its professional membership.
I was having trouble logging in to my AirMiles account. Andy was on the ball and offered good advice. But we're still working on that problem.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

