JustAnswerReviews 23,043

Donald was very professional, but helped me in a way where I could completely understand. He was unable to fix the issue or help me fix the issue, but it was not his fault. It was a design flaw of the Hoover company we were working with a Hoover power scrub XL And I had an issue with some pieces coming out of the bottom of the tank that holds the cleaner the pieces ended up inside the tank. There was no way to repair it because there's no way to put your arm inside the tank. It's a design floor by Hoover but I appreciate Donald's time and effort. He was very professional

He left me a couple of messages and did not specify that he was from just answer so I didn't know who he was because I I didn't call him back because I didn't recognize the names

After replacing the overload protective wiring harness on my fridge the problem did not get fix. I contacted JustAnswer to seek their advice and they gave me the answer to my question. Talked to two expert i got the same answer to replace the compressor.

Response was quick Sometimes when you call these kind of services you get answers that are so vague they aren't helpful. But this doctor was definitive and gave specific advice. I was sure what my next step was

The tech, Donald, gave me information on a 5 year warranty. Which I wasn't aware of. He supplied me with a website and phone number to help with the replacement.

I was frightened and worried. I got a Veterinarian on the line faster than calling the $89 poison hotline recommended by Emergency Vet.

I have a new rescue cat that showed up at my house 2 months ago. She was skin and bones, as well as, pregnant. The day after she came here she had kittens that survived for a couple of weeks then passed. After taking her to the vet he estimated her age to be around 9 months old. He said it was an optimal time to have her fixed so we had her fixed the next day and she became a house cat. She has always been a little aggressive with the other cats but the aggression has escalated to the point that we have to separate her from them. My husband and I were at the point that we needed to either get her on some type of medication or re-home her. Dr. Adrian took in all of the information that I gave, asked very good questions then gave an opinion. It gives me hope that we can help her to calm down and assimilate into the family which would be the best possible outcome.

Dan helped troubleshoot the possibilities relating to the issue. His questioning not only of current issue, but of the history of equipment helped direct me towards a series of steps to take.

Easy to talk with expert. Easy to understand instructions given. Patient while doing what they were telling me to do. Good experience over all.

My computer had not been used for a year due to hospitalization and rehab. I had issues with passwords and couldn't get into the iMac to work. My expert at Just Answer was wonderful in her explanations, and when one option didn't work, she sent me to another. I would definitely go to JustAnswer again if I have issues.

Could not get the printer to print from lap top. After a lot of trial and error finely got the problem resolved. Very pleased with the service

Michael W. Really helped me figure out what I need to gather for him to get ideas about the collection and we have started putting together a plan.

Mr. Anshul G,
Called and asked me if I answered or gave the email address that was a scam any information & I said no. He said good as long as I didn't give any information, my iPad is good. Just shut down my iPad so the ringing and message stops. I'm so relieved! Thank you so much Mr. Anshul G

Trying to find a valve for an older fridge unit on our Barth. V. Robert took on our problem. He was more than helpful. Took the time to search for the correct part to fix our problem. True pro. Left me with all the info I need to fix it myself.

I spent time talking to on line chat help from Purator. They transferred me to a technician for a refundable fee. All I. Ended was someone to reschedule my delivery date for my shipment.

I am so happy! Sally DVM was very helpful and make me feel more comfortable with the issue my furry baby has.
I will use this website if my dog has any other issues.

A ton of guessing coughing like crazy could not be specific failed to answer basic questions just terrible not tactful at all

I have not been able to receive straight answers or explanations from the specialist I had. This doctor reaffirmed that the symptoms I have can definitely be part of the syndrome I may be dealing with.

Mark was very helpful. He took time to help me with where to go on my phone and what to do to see what was wrong with why my voicemail was not working correctly. He explained things clearly so that I could understand what to do.

Tim, gave me great advice. My motor is very old and parts are available. He gave the three sources to get an alternative part that will work I think. Waiting on the part, but Tim gave me some great ideas.