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Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
Judaica Web Store Reviews Summary
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It takes too long to receive an order and very difficult to follow up with it
The items we ordered from JudaicaWebStore.com are high quality, very special. They arrived promptly. We plan to order from this website again in the very near future!
Thank you so much
It has been difficult to find Pandemic masks that are usable for a good price. So, the 4 well made masks were a good value. Alcohol is virtually non-existent in the Philadelphia area so it was great to have access to, albeit small, bottles of 70% alcohol spray.
Thank you very much
I ordered a highly polished shofar as a gift for my friend, she was very surprised at how beautifully polished it was & just loved it & that it came from The Holy Land. It arrived in a timely & safe manner despite the pandemic lockdown. So thanks & Praise Father for your fine service. Shalom & healing for Jerusalem
Thank you so much
Transports me to Israel. Original, hand painted scarf with amazing color.
Outstanding
Paid extra $19.99 for express 2-4 day delivery feeling it would arrive by Mother's Day. Now I find 2-4 days means 18 days! What kind of business is that? If it's 18 days for express, then say so. This is my first experience with this company and will probably be my last. I'd have to be desperate to deal with a company lacking the morality to state the truth!
Can you please send your order number so we can assist.
I have used JWS for purchasing Dead Sea products and other items for many years. They provide good pricing and delivery. Selection is excellent.
We very much appreciate you.
I was alerted to an email in relation to sale and logged on the link to the website. Easy to navigate and place orders as was confirming and payment. Very very quick delivery.
Awesome, thank you!
Everything came in in a timely fashion and in perfect shape. Very happy!
Great, thank you!
I had ordered the candlesticks as a group gift for my daughter's shower, which had to be postponed along with her wedding due to Covid 19. Also, because of the virus, I have been temporarily laid off from work and am living on a very tight budget, as many people are these days. Since the candlesticks were $700 CAD, and I had paid for them in advance of the upcoming shower, expecting to be reimbursed, I requested that I be allowed to return them without a 15% restocking fee due to these extenuating circumstances. I was willing to pay the shipping charge back to Israel, and I would reorder them again next year. They suggested I keep the candlesticks since I would have to pay for shipping again next year and I was told that they would not accomodate my request to waive the restocking fee. I was disappointed that this company, under these circumstances, did not have more compassion and understanding of the situation. My daughter had chosen many items for her registry from JudaicaWebstore.com and she has now removed them and will shop elsewhere. We don't want our guests to have any more issues with these thieves!
Sorry you feel that way, a restocking fee is not thievery. The issue is that our supplier does not accept these items back, so we cannot afford to bear the full loss.
Been ordering from Judaica Webstore for several years. Great site to see all the latest and best Ahava and Dead Sea products. Easy to navigate. Order arrives timely considering it comes direct from Israel. Highly recommend.
Thank you so much!
FAKE reviews and FAKE kosher items
Every G-d fearing person should NOT trust this website when it comes to kosher.
They are unwilling to help me out, even though they know they sold me garbage instead of a Kosher product they promised.
For now I will not reveal your price system discount scam.
Every single, and I mean EVERY SINGLE item that is sold on our website and labelled as kosher is most definitely 100 % kosher and supported by kashrut certificates. The gentleman who posted this review from Holland was not happy that the tallit he bought was not strictly, strictly kosher., only 100% to a normal, regular kosher standard.
We even provided this gentleman the Rabbinical authoritative position on the item he bought- one year ago, and instead of, as a decent Jewish person should, accept that there are different guidelines in authoritative Jewish law, NO he chose to go public with his grievance in the most un-Jewish way possible.
I have bought only kippot from them but I love the variety of items they offer. You can find absolutely everything. I like a lot that they offer specific products from artists. Also for coming from Israel the wait wasn't bad at all. I will definitely will be back for other items. I have my eyes on tefillin and tallit
:)
Looking forward to hearing from you.
Thank you so much.
Perfect experience! I got what I ordered, it packed so perfect nothing hot broken.
Excellent!
The Yair Emanuel Heart with Flowers was my most recent purchase from Judaica Webstore. It is lovely. I have ordered from the store for several years now, and have been pleased with my purchases and their shipping time. Customer service representatives are very responsive with quick replies that are professional and thoughtful.
Thank you so much for your orders and lovely review.
What a great idea to incorporate the State of Illinois seal and do part of it in Hebrew. Lots of positive comments.
Outstanding
I am never disappointed with the items I order from this website. Quality and workmanship are first class.
Yes, thank you!
I have dealt with Judaica webstore for a number of years now, in that time I have had nothing but superb service, prompt delivery, and great communications, I highly recommend this company and will be dealing with them forever more. Judah
Incredible, thank you so much.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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