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Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered the Shema silver necklace and the Yair Emanuel Bat Mitzvah embroidered jewelry box for a special young woman. I was very happy with the purchase and proud to give it as a gift.
Very reasonable prices, very nice merchandise, very nice folks.
Much appreciated!
Also even with all that happening my order came and in good condition
Outstanding
I love every single thing I bought. I have never been disappointed.
Great and very helpful customer service too. I had a little problem with one of my order and it was solved in no time.
Thank you very much!
Your website was easy to work with. Great selection of items both price range and quality. Beautifully crafted and fast delivery!
Thank you so much
Our pleasure!
I have purchased a number of items from JudaicaWebStore.com and have found their products
And service terrific. They are very responsive in getting your purchases to you in the quickest time
And their products, from food items like wine and honey to watches and ceramics are first class.
I highly recommend them.
Thank you so much!
The service was excellent considering we are in the middle of a pandemic, my parcel was delayed in Holland by customs. The customer service I received was exceptional and the responses very courteous and quick. I would recommend using Judaicawebstore for all your gifts and requirements from the land of Israel. Please buy from the land and support the people and this company.
Very much appreciated!
Great service all the way through! The products received were exactly as advertised.
Thank you so much
My experience with JudaicaWebStore was very good. Both items I ordered were delivered quite quickly and they were both very nice quality and exactly as described. I am pleased! Thank you.
Our pleasure!
Found what I liked in the store ordered it and never had a problem with the quality or the mailing process.
Great, thank you!
I purchased a variety of your anointing oils. I also purchased a tile to hang on my wall and the colors are so vibrant and true to the pictures that you display from your store. I am very satisfied with everything in my order. The products themselves were amazing and I have used them with great care and respect. I have several other products in your store that I'm going to be ordering in the very near future. I have told others about you and I'm expecting them to order also as they were delighted with what I had purchased and now they too are interested in what you have available.
Very much appreciated!
I am always satisfied with the products I order from Judaicawebstore.com. The products are always as advertised and arrive in a timely manner. This past order, I had a shipping concern and emailed customer service. My concern was handled quickly and to my complete satisfaction but even more than that, the representative was NICE. Highly recommend this company.
Thank you so much :)
Very good how all came in the packaged and nice quality on the items would recommend for everyone to buy from this amazing site it's a blessing GOD BLESS...
Thank you so much
Very easy to order from. Good selection of items. I always find new items to buy.
Thank you!
I love the Holy Oil I ordered, it is exactly what I'd hoped for. Also great customer service when I wrote about my product I ordered, I would highly recommended this company thank you.
Thank you so much!
Y'all are dishonest you say if we write reviews use and 12% off you never did. I find that very dishonest. I sent the emails nobody responded but y'all took my money
Can you please email us at [email protected] so we can assist
I just got my order of top quality merchandise from Isreal. My order consists of a free standing desk Isreali flag, frankincense and myrrh anointing oil, as well as several label pins.
Outstanding
This is a fantastic company! Everything I've ordered has been of great quality and very well packaged. The only problem I experienced was one concerning a table runner. I'm not sure what the backing material was but when I washed the runner in cold water the backing shrunk considerably. I was disappointed because it was ruined. I gave the runner to a friend and she took it apart and sewed a new backing on it. The runner did not come with washing instructions
Thank you for your order and feedback
Answer: It is awful! Stay away. I might as well have taken a $100 bill & thrown it in the garbage.
Answer: Dear Customers! We are sorry for the delay you had in receiving a response. Please note that around the beginning of this year we have had same major managerial changes in the company. Thankfully, everything is being dealt with and we'll be sure to get to you within 24 hours. Please note that it is Fridays and Saturdays that are not working days here in Israel. Thank you! Shlomi Customer Service JudaicaWebStore
Answer: Our agent is working on your case and will respond to you.
Answer: Hi Lisa, I am sorry to hear that. Can you please email us your order number to [email protected] All the best, Judaica Webstore.
Answer: Hi Elliot, Thank you for your order. Can you please email us at [email protected] with your order number so we can assist you. All the best, Judaica Webstore
Answer: Hi Linda, Could you please provide me first with the SKU (product code) of the item you're referring to? It is located on the product's page, below the title of the product. Also, feel free to open a support ticket by e-mailing [email protected]
Answer: Doubtful. Their shipping is the reason for most of their bad reviews, it takes a LONG time for anything to arrive.
Answer: They lie ALL the time on shipping. Truly- until they get this together and get some integrity, this company should go out of business.


So good to hear