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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Great product and fast delivery
Totally positive on-line transaction with excellent confirmation, shipping advice, delivery confirmation and post sale contact. They know how to do it right. Price was what brought me in; they did the rest just as well.
Non
Excellent selection of brands I was interested in. Super service and timely delivery.
Smooth and responsive.
Discount got me to buy from you instead of neiman
I'm never been disappointed with anything I've purchased from J.R. Dunn. I live in Virginia and online shopping is always a breeze and the items are always delivered when promised. I'll shop with them again.
Not a lot to opine on except the 'recipient' of the gift was ecstatic! Item purchased was well described, there was no attempt to steer me to other sku's. I consider the entire purchasing cycle with JR Dunn excellent and I will return to this Vendor again soon when 'needs require.'
Easy purchase and very fast delivery
The overall experience was positive throughout with one negative aspect being that post checkout and based on a quick 2 Day delivery, I was then advised a couple of days later that the item was Not in Stock and would be 1-2 weeks delivery. Because I was not in a hurry to receive the item I did not cancel the order but felt that if an item is not in stock or available, the system should identify this to the buyer prior to checkout, not post sale.
Item on sale. Just what I wanted. Secured fast shipping.
20% savings with a portion going to charity is a plus as well. Thank you. Can't wait to get it!
The jewelry i ordered came in like 4 different boxes inside each other to guarantee its safety
Found product, well described. Great chat with quick answers.
Easy process; necklace was not in stock with the color I wanted but they let me know right away and followed up with me on shipping dates and confirmations. I really appreciate being kept in the loop!
I purchased from you before and it was good so I did again :)
Great sales team and easy process
Necklace as described and delivered timely
Return buyer. Overall, extremely pleased with all aspects of the buying experience.
Steve helped me out with a great military discount! Thanks again.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members