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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Superb customer service!
Excellent price and helpful with questions.
Thx
Pleasing
Easiest ordering process and fast delivery
Birthday gift delivered on time at great value.
The five star rating says it all.
GREAT PRICES AND SALES
Great service. Product was amazing. Needed to confirm size so made a call. The staff were delightful. Would recommend J R Dunn all the time
Client service representative was great and helped me select the perfect chain to go with my new pendant.
Excellent experience!
Steve and Cheryl were great. Thanks
No problems except watch I ordered was out of stock so they had to order a new one from Michele, which delayed getting my item for about 2 weeks.
Steven Pryor reached out to me to answer questions and was very helpful
My experience with J.R Dunn has been very positive. The staff are helpful and the overall experience was excellent. Would certainly purchase from the company again.
Very easy. Attentive follow-up. Timely delivery. Beautiful packaging. I could not be more pleased.
Great price, super fast shipping. I love how I can get my favorite watch at discounted price and paying as installment with no interest charge. Where you can find a better shopping place. Im so happy with my watch!
Great packaging and service！Customer service double checks the availability for me and sends the product the next day.
Very responsive staff. There were some issues to resolve due to availability, which were effectively handled by the store. Thank you.
Very satisfied; the 2 items were a gift so I have no ideal how they were packaged or presented. Wish I had seen an example of your packaging whether it is a gift or a purchase for myself.
I am most impressed with your customer service and will definitely shop at JR Dunn again in the near future.
Thank you for your stellar service.
Very good customer service.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members