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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Excellent shopping experience. Beautiful products, quick shipping, and friendly and quick service.
I had a great experience, I was looking for a mama charm for sometime!
Prompt and courteous service.
I was really pleased to find a ring I had been eyeing on the internet for the best price I had seen anywhere - the chat feature on the website was great, and the flexible return policy made me feel really confident about buying a ring online! Thank you!
I am very pleased with my purchase from J.R. Dunn. It was very easy to browse their website and order. I highly recommend shopping with them. I will do so again
I was very happy to find this bracelet on your site. I had ordered the last one from another jeweler, and was thrilled to find this here, as it is a gift for my twin granddaughters.
Very Good
Ordering process was efficient and price was great because of a first time customer discount.
Love the cross!
Great service here! I was a little sketchy about ordering online, but they had the watch I wanted. I used their online chat feature and Steve was beyond helpful. What was neat, when I called in the store to verify the information obtained was legit, I actually spoke with Steve. He made the transaction smooth and effortless.
Love my watch!
Professional experience start to finish that matches the quality of products offered. I appreciated the email from your rep informing of delays with order and the timeline for shipment. All exceeded my expectations.
Item was returned.
I was extremely impressed with the shipping time and the quality of the packaging. My order was out of stock and someone promptly informed me that they were reaching out to Roberto Coin to get another necklace. I still received my necklace within the week. So happy and saved money through a discount code, which made a huge difference in my decision to make the purchase. Thank you!
Love the wide beautiful selection JR Dunn offers.
Excellent Costomer service
It's ok
Easy and affordable
Thank you Steve Pryor for following through with my order. I love my necklace!
Was very pleasant will use again
This was my second purchase. Very pleased with the overall experience. Great communication and customer serviceby Steve P. I will definitely be back.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members