On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
One of the few places that had a scorpion clutch and derby cover in stock when I needed it last minute to prepare for bike week. Signing up for their newsletter/ promotional emails for me an additional 15% off. Super satisfied with my shopping experience
Quick shipping was very surprised! Will buy all my parts here going forward!
Easy peasy lemon squeezy my ninjas!
Thought I had found what I needed for my bike, so I ordered it. Item was received without all necessary hardware. Before I went out to buy the necessary hardware myself, I attempted to set the item on the bike to figure out exactly what I needed and found they hardware they did include didn't fit. I called back and spoke to someone in parts who said that although the part was listed as fitting "V-twins", what it should have said was "V-twin Harleys" - brackets did not fit around the handlebars on my Indian, so back it went. Disappointing and kind of aggravating, but Gen and Kimberly in customer service did an excellent job trying to help me.
Shipping was fast. And product was delivered without a scratch
All the information I needed to make a decision was easily found and shipping was speedy.
They honor our military and our first responders and police. This alone is enough of a reason to order from them. They own up to mistakes when they are made and they make your overall experience great!.
Received my order very quick. Put in the new regulator. Fired up the bike checked the output voltage. All good
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
Ordered one night, and got my product in a couple days. I'm satisfied.
Great experience shopping on this site. Found the part with ease and fit perfectly.
Fast shipping, amazing stock and variety, all that you need for your bike in just one place. Very good products and prices
It is what I ordered, and arrived in a timely fashion. Thanks, looking forward to our nest transaction.
The service was fine. Easy to find product and make purchase on-line. I was a little underwhelmed with the mirrors I purchased, specifically the glass surface itself. When I look in these mirrors, the view is quite distorted. But on the other hand, they were not high priced. I will use them for now, but expect to replace in the future.
You insist on at least 50 characters you got it.
J&P is average at best the company doesn't offer a catalog, they source their parts from other vendors which in turn takes several days to ship. As a matter of fact I get half my parts off of eBay most times for less money and way faster shipping.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.