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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,888
quality
23,765
This company responds to reviews on average within 5 days

Instant Feedback

73,747 reviews

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Florida
1 review
0 helpful votes
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Excellent Service
December 13, 2023

I love this company, reasonable prices and very simple transaction.

Date of experience: December 13, 2023
Saudi Arabia
1 review
0 helpful votes
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Fast shipping great products. And very good customer service on the products you are buying

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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Bolt missing
December 13, 2023

Received inner shifter but bolt was nut in the pack.

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Got me back on the road
December 13, 2023

Site was fairly easy to navigate to get what i needed to put me back on the road

Date of experience: December 13, 2023
Indiana
1 review
0 helpful votes
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I know my husband will love his gift
December 12, 2023

Ordering was easy and shipping was prompt. My husband will love it!

Date of experience: December 12, 2023
Virginia
1 review
0 helpful votes
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Great service, product could be better
December 12, 2023

Ordering the part was great. The product received not so much. Welds on the tank could be better. Welds look to be not even.

Date of experience: December 12, 2023
Florida
1 review
0 helpful votes
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See above: easy to use website, J&P Cycles rocks! Husband was thrilled with his new goggles for his new ride.

Date of experience: December 12, 2023
Illinois
1 review
0 helpful votes
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No drain holes
December 12, 2023

It is not intuitive to get the site to apply the garage vehicle, once entered and start a shopping search, the garage is ignored.

Date of experience: December 12, 2023
Kentucky
1 review
0 helpful votes
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Great
December 11, 2023

Great service, always informed of delivery time. Have rare tools, price is competitive.

Date of experience: December 11, 2023
Texas
1 review
0 helpful votes
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Fast delivery and fit very well
December 11, 2023

Good overall experience,the battery was in good shape and it fit

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Always a great experience
December 11, 2023

Great pricing. Quick shipping, faster than I expected.
Products packaged well. Thanks!

Date of experience: December 11, 2023
Illinois
1 review
0 helpful votes
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Good service
December 11, 2023

They had the lightweight gloves I wanted at a good price. Ordered and delivered without any problems. I would use them again.

Date of experience: December 11, 2023
California
1 review
0 helpful votes
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Timely delivery
December 10, 2023

Easy website purchased and delivered within a few days. Will definitely use again and recommend.

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
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Happy Customer.
December 9, 2023

I visit J&P Cycle every time i go to Florida,I love this store and every time i need a part i order on line with them. Thanks for everything happy holidays.

Date of experience: December 9, 2023
Iowa
1 review
0 helpful votes
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Simpson Speed King helmet face plate
December 9, 2023

Excellent service at J&P. Only thing I wished Simpson would have videos on their website. This is a little cumbersome face plate change and the only You Tube videos suck

Date of experience: December 9, 2023
Minnesota
1 review
0 helpful votes
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Easy ordering, found exact match chrome fork dust covers for older bike that have been unavailable elsewhere for years

Date of experience: December 9, 2023
Massachusetts
1 review
0 helpful votes
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They always have what I am looking for at a great deal

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
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Jp has always shipped fast
December 9, 2023

Jp cycles always has what you need and fast shipping

Date of experience: December 9, 2023
Belgium
1 review
0 helpful votes
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Nice
December 9, 2023

It was easy to find the parts and all for the correct price.

Date of experience: December 8, 2023
Arizona
1 review
0 helpful votes
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Gloves
December 9, 2023

Fast, excellent quality, excellent customer service

Date of experience: December 8, 2023