Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love this company, reasonable prices and very simple transaction.
Fast shipping great products. And very good customer service on the products you are buying
Received inner shifter but bolt was nut in the pack.
Site was fairly easy to navigate to get what i needed to put me back on the road
Ordering was easy and shipping was prompt. My husband will love it!
Ordering the part was great. The product received not so much. Welds on the tank could be better. Welds look to be not even.
See above: easy to use website, J&P Cycles rocks! Husband was thrilled with his new goggles for his new ride.
It is not intuitive to get the site to apply the garage vehicle, once entered and start a shopping search, the garage is ignored.
Great service, always informed of delivery time. Have rare tools, price is competitive.
Good overall experience,the battery was in good shape and it fit
Great pricing. Quick shipping, faster than I expected.
Products packaged well. Thanks!
They had the lightweight gloves I wanted at a good price. Ordered and delivered without any problems. I would use them again.
Easy website purchased and delivered within a few days. Will definitely use again and recommend.
I visit J&P Cycle every time i go to Florida,I love this store and every time i need a part i order on line with them. Thanks for everything happy holidays.
Excellent service at J&P. Only thing I wished Simpson would have videos on their website. This is a little cumbersome face plate change and the only You Tube videos suck
Easy ordering, found exact match chrome fork dust covers for older bike that have been unavailable elsewhere for years
They always have what I am looking for at a great deal
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

