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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,638
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Ohio
1 review
0 helpful votes
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Very good
April 5, 2024

Tank you very much. Thank you very much. Thank you very much. Thank you very much.

Date of experience: March 25, 2024
Georgia
1 review
0 helpful votes
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Not the best advice that you would get with a Mom and Pop, but the best return policy and with Choppers you need a good return policy.

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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Not very happy to open the box and see my $90 gasket set stuffed in a smaller box, all bent. They can do better at shipping parts that need to remain flat and unbent.

Date of experience: March 25, 2024
New York
1 review
0 helpful votes
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Good shopping experience
April 4, 2024

Accurate description of product, East purchasing platform with fast shipping and receiving of my order.

Date of experience: March 25, 2024
Ohio
1 review
0 helpful votes
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Battery charger
April 4, 2024

Have not got to use the battery charger yet?But ordering was easy and received it in a few days

Date of experience: March 25, 2024
South Carolina
1 review
0 helpful votes
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Excellent service
April 4, 2024

Needed a clutch hose, got exactly what I needed. Thanks

Date of experience: March 25, 2024
Illinois
1 review
0 helpful votes
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Great product
April 4, 2024

Everything came as it should. Shipping was decent.

Date of experience: March 25, 2024
Georgia
1 review
0 helpful votes
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Online
April 4, 2024

Bought air filter and shipped to my home in a good time frame

Date of experience: March 25, 2024
Illinois
1 review
0 helpful votes
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Hogtunes
April 4, 2024

Received my order very quickly, product is exactly what I needed and priced just right thank you!

Date of experience: March 25, 2024
New York
1 review
0 helpful votes
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Nicely made and feels great. I am very pleased with the material.

Date of experience: March 25, 2024
Ohio
1 review
0 helpful votes
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Better Prices, faster and easier
April 4, 2024

This is my go to site for all of my motorcycle want and needs. JP Cycles deffinatly delivers in a timely manner and gets me on the road sooner than most places.

Date of experience: March 25, 2024
Nevada
1 review
0 helpful votes
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Review
April 4, 2024

Patrick's assistance was crucial to receiving my veterans discount.

Date of experience: March 25, 2024
Pennsylvania
1 review
0 helpful votes
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Wide selection of parts and accessories available to choose from. Fast delivery.

Date of experience: March 25, 2024
Minnesota
1 review
0 helpful votes
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Plug wires
April 4, 2024

Part's were as described, good quality and price..

Date of experience: March 25, 2024
Illinois
1 review
0 helpful votes
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Three weeks for delivery
April 4, 2024

It did say 5-7 days but two weeks with no follow up from Jp. I finally contacted them and all they could say "I'll check into it". If they did I'll never know because there was absolutely no follow up contact from them. I ordered on the fourth, the next thing I hear is on the 23rd. Saying it should be delivered on the 27th. Sir I guess we will see.

Date of experience: March 25, 2024
Rhode Island
1 review
0 helpful votes
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Ciro Toe Rests
April 4, 2024

The Ciro Toe Rests arrived quickly and installed with only minor milling down of the Toe Rest edges (black paint of crash bars made it thicker than 1 1/4 inch). However, be aware, the right Toe Rest may mount close to the rear brake pedal and might
Cause interference when braking hard.

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
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Fuel tank petcock
April 4, 2024

Order was received in a very timely manner in perfect shape installed in minutes and works perfect

Date of experience: March 25, 2024
Pennsylvania
2 reviews
0 helpful votes
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Satisfied
April 4, 2024

I received my merchandise in good shape and my merchandise was here on time as a projected and the cost was reasonable

Date of experience: March 25, 2024
Oklahoma
1 review
0 helpful votes
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Great parts store for Hayley part
April 4, 2024
Updated review

Great and easy has great service and fast delivery

Date of experience: March 25, 2024

Excellent
February 14, 2024
Previous review

Great no problems nice caps and bra for my Harley triglide

Date of experience: February 13, 2024
Georgia
3 reviews
0 helpful votes
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J&P have yet to disappoint. You get what you order and always timely.

Date of experience: March 25, 2024