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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Everything was great! From start to finish everything was very easy.
Great, super, I do happy dance every time a part shows up
I was helped in a timely manner. The gentleman who help was extremely nice and helpful.
So far so good, received 10% code and was not able to use as at some point in time I must have ordered something from you. Would have liked to have gotten any 10%. Look forward to receiving my order thank you
Be been using J&P Cycle for many years. Most of the time happy. This order I bought a brake line for my 1989 FLH. It came in fast but when I took the old line off it was to short. Now I know working on these old bikes can be a pain so not really upset. Just wish there was a better way to dugout the parts I need.
I paid more for overnight delivery than i did for my product took 3 days.
When you try and use a device such as an IPhone with IOS, the site is limited and frustrating. You pick the vehicle you are searching parts for but when you select the parts the selected bike is erased and gives the whole parts list for every motorcycle. On the actual website the side Llosa allows you to stay within the selected bike. This doesn't exist in the IOS version. Very poorly designed platform!
Did everything online and was simple. Helmet works great!
Last Joker product I will buy. No gasket and screws were metric. I tossed it out in the trash
Says ships next day actually shipped 5 days later …
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Found the seats that I was looking for, need some mounting hardware. I would have been nice to see suggested hardware for the seats
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Everything arrived in a timely manner as described.
Bought items on the website and they were quickly delivered to my property without incident or issue
Frustrated that the tire I paid full price for was 4 years old (wk/yr) stamp on sidewall. Would expect that from Amazon, not a vendor that deals in high product volumes specifically for motorcycles. Next time Amazon, where this tire was listed for $30.00 less (and probably newer)...
Also, Approved for GOVX (military retiree), but no discount.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Approved for GOVX (military retiree), but no discount...
Every experience I have had with J P Cycles has been very pleasent. Never had a issue yet.
My husband and I have used J&P Cycles in the past and so far have been pleased with their service and products.
Quick and easy. Also like to say thank you for the little extra off for being a fireman. After 2 decades of doing it, it's nice to buy from companies that offer a little something to us. Thank You. Dan
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our processing and shipping is all based on Business days. I see you placed your order on the weekend. We apologize for the confusion.